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INSERT INTO `hesk_mail` VALUES (1,9999,1,'Rate this script','<div style=\"text-align:justify;padding:3px\">\r\n\r\n<p style=\"color:green;font-weight:bold\">Enjoy using HESK? Please let others know!</p>\r\n\r\n<p>You are invited to rate HESK or even write a short review here:<br /> <br /><img src=\"../img/link.png\" width=\"16\" height=\"16\" border=\"0\" alt=\"\" style=\"vertical-align:text-bottom\" /> <a href=\"http://www.hotscripts.com/Detailed/46973.html\" target=\"_blank\">Rate this script @ Hot Scripts</a><br /> <br /><img src=\"../img/link.png\" width=\"16\" height=\"16\" border=\"0\" alt=\"\" style=\"vertical-align:text-bottom\" /> <a href=\"http://php.resourceindex.com/detail/04946.html\" target=\"_blank\">Rate this script @ The PHP Resource Index</a></p>\r\n\r\n<p>Thank you,<br /> <br />Klemen,<br />\r\n<a href=\"http://www.hesk.com/\" target=\"_blank\">www.hesk.com</a>\r\n\r\n<p> </p>','2014-08-20 17:33:51','0',9999),(2,9999,1,'Welcome to HESK!','<div style=\"text-align:justify;padding:3px\">\r\n\r\n<p style=\"color:green;font-weight:bold\">Congratulations for installing HESK, a lightweight and easy-to-use ticket support system!</p>\r\n\r\n<p>I am sure you are eager to use your <b>HESK™</b> helpdesk to improve your customer support and reduce your workload, so check the rest of this message for some quick "Getting Started" tips.</p>\r\n\r\n<p>Once you have learned the power of <b>HESK™</b>, please consider supporting its future enhancement by purchasing an <a href=\"https://www.hesk.com/buy.php\" target=\"_blank\">inexpensive license</a>. Having a site license will remove the "Powered by Help Desk Software HESK" links from the bottom of your screens to make it look even more professional.</p>\r\n\r\n<p>Enjoy using HESK™ - and I value receiving your constructive feedback and feature suggestions.</p>\r\n\r\n<p>Klemen Stirn,<br />\r\nHESK owner and author<br />\r\n<a href=\"http://www.hesk.com/\" target=\"_blank\">www.hesk.com</a>\r\n\r\n<p> </p>\r\n\r\n<p style=\"text-align:center;font-weight:bold\">*** Quick "Getting Started" Tips ***</p>\r\n\r\n<ul style=\"padding-left:20px;padding-right:10px\">\r\n<li>Click the profile link to set your Profile name, e-mail, signature, and *CHANGE YOUR PASSWORD*.<br /> </li>\r\n<li>Click the settings link in the top menu to get to the Settings page. Take some time and get familiar with all the available settings. Most should be self-explanatory; for additional information about each setting, click the [?] link for help about the current setting.<br /> </li>\r\n<li>Create new staff accounts on the Users page. The default user (Administrator) cannot be deleted, but you can change the password on the Profile page.<br /> </li>\r\n<li>Add new categories (departments) on the Categories page. The default category cannot be deleted, but it can be renamed.<br /> </li>\r\n<li>Use the integrated Knowledgebase - it is one of the most powerful support tools as it gives self-help resources to your customers. A comprehensive and well-written knowledgebase can drastically reduce the number of support tickets you receive and save a lot of your time in the long run. Arrange answers to frequently asked questions and articles into categories.<br /> </li>\r\n<li>Create canned responses on the Canned Responses page. These are pre-written replies to common support questions. However, you should also contribute by adding answers to other typical questions in the Knowledgebase.<br /> </li>\r\n<li>Subscribe to the <a href=\"http://www.hesk.com/newsletter.php\" target=\"_blank\">HESK Newsletter</a> to be notified of updates and new versions.<br /> </li>\r\n<li><a href=\"https://www.hesk.com/buy.php\" target=\"_blank\">Buy a license</a> to remove the "<span class=\"smaller\">Powered by Help Desk Software HESK</span>" links from the bottom of your help desk.<br /> </li></ul>\r\n\r\n</div>','2014-08-20 17:33:51','0',9999),(3,6,7,'Query Regarding Decision Making','Dear Sir<br />\r\nJust i want to know how we will process the direct requests which include some sort of decision making from higher body after which action is to be taken.<br />\r\n<br />\r\n<br />\r\nregards<br />\r\n<br />\r\nAjay Kumar Tiwari','2014-08-29 12:29:18','1',0),(4,7,6,'Re: Query Regarding Decision Making','Ajay...what kind of direct requests? Now that there is a this systrm of logging requests, we can straightaway resolve them as and when they arise and do away with paper letters. As far as devisions from higher body... can you please give me an example ?<br />\r\n<br />\r\nThanks.. <br />\r\n-AM','2014-08-30 12:22:06','1',0),(5,6,7,'Re: Re: Query Regarding Decision Making','sir <br />\r\nas the requests which i used to forward you like if user is forgetting password or if they have still not uploaded their data in such cases i used to direct users to you or Venki sir now i need to decide if i should change the password or not even if that is frequent along with carelessness .','2014-09-01 09:19:13','1',0),(6,8,7,'Student drop case roll no iit2012130','Respected Sir,<br />\r\nNo-duce of the student iit2012130 has signed due to drop case. Please disable his login ID - iit2012130.<br />\r\n<br />\r\n<br />\r\nDurgesh','2014-09-02 09:30:17','1',0),(7,7,8,'Re: Student drop case roll no iit2012130','iit2012130 account suspended.','2014-09-02 11:31:20','1',0),(8,8,7,'Regarding no-duce of student rit2014070','Respected sir,<br />\r\nStudent name: Prakhar Prakash ID- RIT2014070 has taken no-duce from server room kindly disable this accout.<br />\r\n<br />\r\n Durgesh','2014-09-02 12:34:36','1',0),(9,7,8,'Re: Regarding no-duce of student rit2014070','Durgesh..<br />\r\n<br />\r\nThis account does not exist.','2014-09-02 17:19:13','1',0);
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INSERT INTO `hesk_replies` VALUES (2,14,'Anand kumar verma','Solve immediatelly sir','2014-08-28 16:58:26','',0,'0','0'),(3,22,'Mr. Gaj Raj Singh','Since the fills of the cooling tower is to be changed and it is under process. it is under the purchase committee. After changed the fills of CT, cooling problem will be solved.<br />\n<br />\n<br />\n','2014-08-29 09:54:58','',4,'0','1'),(4,25,'Mr. Ajay Kumar Tiwari','Dear At least write your enrollment Number along with your external mail id so that it could be resolved.<br />\n<br />\n<br />\n','2014-08-29 10:15:20','',6,'0','0'),(5,8,'Mr. Gaj Raj Singh','Please make complaint with a specific location. Every locations have some unique no. Kindly specify the location no.<br />\n<br />\n<br />\n','2014-08-29 10:18:06','',4,'0','1'),(6,8,'PRETAM JAYASWAL L','There is no Washroom no. mentioned.. but its on first floor, Near Room 557 ,BH2','2014-08-29 10:20:20','',0,'0','0'),(7,21,'Mr. Gaj Raj Singh','Please take a permission for the same from your warden and then request to work.<br />\n<br />\n<br />\n','2014-08-29 10:21:22','',4,'0','0'),(8,27,'Mr. Gaj Raj Singh','Mr. Pankaj Singh deputed to attend your complaint. It will be rectified shortly.<br />\n<br />\n<br />\n','2014-08-29 10:30:47','',4,'0','1'),(9,29,'Mr. Akhilesh Mishra','UPS got tripped showing battery low voltage due to failure of normal supply & the battery bank is not giving back up more than 10 minutes.<br />\r\nNoe the UPS is connected with the existing systems & working normal condition.<br />\n<br />\n<br />\n','2014-08-29 10:53:45','',5,'0','1'),(10,32,'Mr. Ajay Kumar Tiwari','Pls provide your enrollment number so that i can knew who you are and could change your password<br />\n<br />\n<br />\n','2014-08-29 12:18:44','',6,'0','1'),(11,34,'Mr. Ajay Kumar Tiwari','Dear At least write your enrollment Number along with your external mail id so that it could be resolved.<br />\n<br />\n<br />\n','2014-08-29 12:19:17','',6,'0','1'),(12,33,'Mr. Ajay Kumar Tiwari','Dear At least write your enrollment Number along with your external mail id so that it could be resolved.<br />\n<br />\n<br />\n','2014-08-29 12:19:27','',6,'0','1'),(13,18,'Mr. Akhilesh Mishra','Dear<br />\r\n electrical work is going on at Bh1 after today work will start at Bh2<br />\n<br />\n<br />\n','2014-08-29 12:30:13','',5,'0','1'),(14,33,'a j s ramakrishna','My enrollment no is iec201406','2014-08-29 12:41:49','',0,'0','0'),(15,33,'a j s ramakrishna','Sorry<br />\r\nMy enrollment no is iec2014061','2014-08-29 12:43:19','',0,'0','0'),(16,32,'banwari lal','My enrollment no-iec2014068','2014-08-29 12:48:34','',0,'0','0'),(17,33,'Mr. Ajay Kumar Tiwari','dear your enrollment no is your password<br />\n<br />\n<br />\n','2014-08-29 12:59:45','',6,'1','1'),(18,32,'Mr. Ajay Kumar Tiwari','your enrollment is your password<br />\n<br />\n<br />\n','2014-08-29 13:00:45','',6,'0','1'),(19,34,'praveen verma','Enroll no. iec2014076','2014-08-29 13:29:11','',0,'0','0'),(20,36,'Mr. Ajay Kumar Tiwari','at least tell us your enrollment number so that we can reset pass for that<br />\n<br />\n<br />\n','2014-08-29 13:52:19','',6,'0','0'),(21,37,'Mr. Ajay Kumar Tiwari','enrollment no. pls<br />\n<br />\n<br />\n','2014-08-29 13:52:52','',6,'5','1'),(22,34,'Mr. Ajay Kumar Tiwari','your enrollment no is your password<br />\n<br />\n<br />\n','2014-08-29 14:13:43','',6,'0','1'),(23,38,'Mr. Durgesh Kumar Dwivedi','Dear Student,<br />\r\ntry with new password (iec072)and change it immediately from INDEM site.<br />\r\n<br />\r\n<br />\r\nDurgesh Dwivedi<br />\r\nmob.(9956101340)<br />\n<br />\n<br />\n','2014-08-29 16:49:03','',8,'5','1'),(24,38,'RAJAT SAXENA','Thank you very much sir for resolving my problem. It had been troubling me for quite a long time.','2014-08-29 17:03:03','',0,'0','0'),(25,42,'Mr. Durgesh Kumar Dwivedi','Dear Student,<br />\r\nplease provide me your user ID.<br />\r\n<br />\r\nDurgesh Dwivedi<br />\n<br />\n<br />\n','2014-08-29 17:23:15','',8,'5','1'),(26,45,'Mr. Ajay Kumar Tiwari','Kindly contact Ashutosh Mishra Sir.<br />\n<br />\n<br />\n','2014-08-29 17:28:47','',6,'0','1'),(27,46,'Mr. Ajay Kumar Tiwari','Kindly contact Ashutosh Mishra Sir.<br />\n<br />\n<br />\n','2014-08-29 17:29:11','',6,'0','1'),(28,39,'Mr. G R Singh','Mr. Bablu Prasad has deputed to rectify/replace the defective items. <br />\r\n<br />\r\nOne no. 40W new florescent tube replaced.<br />\n<br />\n<br />\n','2014-08-29 17:54:01','',4,'5','1'),(29,8,'Mr. G R Singh','The maintenance team will work tomorrow morning onwards and rectification work will be attended accordingly.<br />\n<br />\n<br />\n','2014-08-29 18:16:30','',4,'0','1'),(30,37,'Ashish reddy','IIT2014116','2014-08-30 00:40:00','',0,'0','0'),(31,44,'Saurabh Verma','Delay in solving water leakage problem will cause thousands liter water wastage. Already 3 days are over, from 3 days continuously water is wasting. I don\'t know why this process is being delay to solve this issue.<br />\r\n<br />\r\nAs I request you to solve this issue on most priority level.','2014-08-30 01:04:11','6#Capture33.PNG,',0,'0','0'),(32,42,'Shivanshu Trivedi','<a href=\"mailto:iec2014009@iiita.ac.in\">iec2014009@iiita.ac.in</a>','2014-08-31 11:45:24','',0,'0','0'),(33,42,'Mr. Durgesh Kumar Dwivedi','Dear student,<br />\r\ntry with new password (iec009) and change it immediately from INDEM portal as suggested in the mail.<br />\r\n<br />\r\nDurgesh Dwivedi<br />\r\n(Server Room)<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-08-31 19:32:44','',8,'0','1'),(34,48,'Mr. Ajay Kumar Tiwari','id created .temporary gmail password is :IEC2014091<br />\r\ntemorary ldap pass is :IEC2014091<br />\r\nchange both password immidiately<br />\n<br />\n<br />\n','2014-09-01 09:15:58','',6,'0','1'),(35,56,'Mr. Durgesh Kumar Dwivedi','Dear Student,<br />\r\nPlease contact in person at server room (LT)<br />\r\n<br />\r\nDurgesh<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-01 10:54:01','',8,'1','1'),(36,37,'Mr. Ajay Kumar Tiwari','As i can inquire that you are having accounts at gmail and ldap both so i think that you did not checked the mails properly now in such case you need to contact Ashutosh Mishra Sir At CC3.<br />\n<br />\n<br />\n','2014-09-01 12:18:07','',6,'5','1'),(37,64,'Mr. Ajay Kumar Tiwari','it is hosted at gmail use your user id and password their<br />\n<br />\n<br />\n','2014-09-01 12:19:51','',6,'0','0'),(38,63,'Mr. Ajay Kumar Tiwari','it is hosted at gmail use your user id and password their<br />\n<br />\n<br />\n','2014-09-01 12:20:33','',6,'1','1'),(39,57,'Mr. Ajay Kumar Tiwari','id is same :IEC2014085@iiita.ac.in<br />\r\nyour gmail pass is:IEC2014085<br />\n<br />\n<br />\n','2014-09-01 12:21:43','',6,'0','1'),(40,55,'Mr. Ajay Kumar Tiwari','your id is same :IEC2014089@iiita.ac.in<br />\r\npassword for gmail : IEC2014089<br />\r\nchange your pass immediately<br />\n<br />\n<br />\n','2014-09-01 12:22:56','',6,'5','1'),(41,68,'Mr. Ajay Kumar Tiwari','Pls Contact Ashutosh Mishra Sir at CC3<br />\n<br />\n<br />\n','2014-09-01 12:32:04','',6,'0','1'),(42,67,'Mr. Santosh Kumar Yadav','please make a indent through proper channel<br />\n<br />\n<br />\n','2014-09-01 12:32:29','',9,'0','1'),(43,60,'Mr. Durgesh Kumar Dwivedi','Dear Student,<br />\r\nTry with new password (ise007)and change it immediately from INDEM.<br />\r\n<br />\r\nDurgesh<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-01 12:38:47','',8,'5','1'),(44,61,'Mr. Durgesh Kumar Dwivedi','Dear Student,<br />\r\nTry with new password (ise007)and change it immediately from INDEM.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-01 12:40:31','',8,'0','0'),(45,64,'Dr. Ashutosh Mishra','Password reset..','2014-09-01 12:43:22','',7,'0','0'),(46,17,'Dr. Ashutosh Mishra','Mr. Dixit ! <br />\r\n<br />\r\nWe can\'t provide any additional recovery of mails from the old mail system as it has been brought offline and shut down. <br />\r\n<br />\r\n-AM<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-01 12:51:00','',7,'0','1'),(47,62,'Dr. Ashutosh Mishra','Resolved..<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-01 12:52:07','',7,'0','0'),(48,63,'sayantan nath','my IIIT-A mail is not still opening...<br />\r\n<br />\r\nI already use my username and password there... <br />\r\n<br />\r\nit always says that password and username are incorrect..','2014-09-01 12:53:08','',0,'0','0'),(49,49,'Mr. G R Singh','There is a cable fault. The digging work is in progress. The problem will be rectified as soon as possible.<br />\n<br />\n<br />\n','2014-09-01 13:07:08','',4,'0','1'),(50,54,'Mr. Ajay Kumar Tiwari','students are approaching separately directly for the password so now this list will not be processed only password for those sutdents will be changed who will contact at server room.<br />\n<br />\n<br />\n','2014-09-01 13:09:51','',6,'0','1'),(51,66,'Mr. G R Singh','Please specify the rating of the switch & Socket.<br />\n<br />\n<br />\n','2014-09-01 13:09:52','',4,'5','1'),(52,63,'Mr. Ajay Kumar Tiwari','if you forgot your passsword contact Ashutosh Mishra sir at CC3<br />\n<br />\n<br />\n','2014-09-01 13:10:41','',6,'1','1'),(53,69,'Mr. Ajay Kumar Tiwari','kindly submit application form forwarded by your guide to server room .<br />\n<br />\n<br />\n','2014-09-01 13:11:24','',6,'0','1'),(54,65,'Mr. G R Singh','Mr. Beni Prasad has been deputed to rectify the problem.<br />\n<br />\n<br />\n','2014-09-01 13:16:01','',4,'0','1'),(55,39,'Mr. G R Singh','Done<br />\n<br />\n<br />\n','2014-09-01 13:20:36','',4,'5','1'),(56,37,'Ashish reddy','I have contacted Ashutosh Mishra sir and got my gmail account accessible but he told to contact server room for indem mail and in server room they told to post in helpdesk when can i get my indem mail','2014-09-01 16:41:22','',0,'0','0'),(57,37,'Mr. Ajay Kumar Tiwari','ldap pass: IIT2014116<br />\n<br />\n<br />\n','2014-09-01 16:46:11','',6,'5','1'),(58,70,'Mr. Ajay Kumar Tiwari','gmail pass :iit2014159<br />\n<br />\n<br />\n','2014-09-01 16:47:34','',6,'0','1'),(59,63,'sayantan nath','I did not forget my password...<br />\r\n<br />\r\nI am not an idiot here...<br />\r\n<br />\r\nBut IIIT-A mail is not opening....','2014-09-01 16:48:42','',0,'0','0'),(60,55,'suraj yadav','Thankyou very much,Sir.','2014-09-01 22:01:04','',0,'0','0'),(61,27,'durgesh','Dear Sir,<br />\r\nMy problem is still pending.plz give my cell no. 9956101340 to the concerned person(Pankaj Singh).','2014-09-02 09:43:15','',0,'0','0'),(62,66,'Prabha Verma','I don\'t know what rating of the switch & socket. Please check switch & socket in my Residence. <br />\r\n<br />\r\nThanks,<br />\r\nPrabha Verma','2014-09-02 11:43:20','',0,'0','0'),(63,44,'Saurabh Verma','Thanks for resolving all the issues.','2014-09-02 12:59:39','',0,'0','0'),(64,23,'Saurabh Verma','Already four days are passed. But still this problem is not solved. Why this problem is not solving?<br />\r\nPlease solve this issue as soon as possible.','2014-09-02 13:05:47','',0,'0','0'),(65,23,'Dr. Ashutosh Mishra','Since you are in a single unit occupancy room with an active LAN port, in the Second BH, we can\'t provide an additional Wi-Fi AP to provide you with wireless coverage as our present priority is to place it at location to ensure coverage to occupants in double and triple occupancy rooms. <br />\r\n<br />\r\nThat said, you may kindly do your project in the wireless sensor labs where AP coverage is present. Alternatively, you may need to wait for additional APs to be procured (which will take atleast 6 months).<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-02 16:00:13','',7,'0','1'),(66,50,'Mr. Akhilesh Mishra','Priyanka<br />\r\n ji<br />\r\n which time you available in your room for attend your complain<br />\r\n <br />\r\n Akhilesh Mishra<br />\r\n junior Engineer<br />\n<br />\n<br />\n','2014-09-02 16:00:42','',5,'0','1'),(67,76,'Dr. Ashutosh Mishra','Enter your student ID<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-02 16:07:06','',7,'0','1'),(68,58,'Mr. Akhilesh Mishra','Dear<br />\r\n student<br />\r\n House keeping & cleaning complain plz you lodged directly to your warden<br />\r\n<br />\r\nThanking you<br />\n<br />\n<br />\n','2014-09-02 16:24:37','',5,'0','0'),(69,25,'Dr. Ashutosh Mishra','Done..<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-02 17:31:01','',7,'0','0'),(70,76,'Vicky Bajoria','Student ID: ICL2014008','2014-09-02 18:25:26','',0,'0','0'),(71,88,'Dr. Ashutosh Mishra','Old mail data can not be transferred anymore. You may however request a password reset to gain access to your new email inbox. If that is the case, please submit a new ticket.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-03 08:10:53','',7,'0','1'),(72,89,'Dr. Ashutosh Mishra','Old mails can not be migrated any more. You can get access to your new email inbox. If that is so - please carry a valid student id and meet Mr. Ajay Tiwari in the server room.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-03 08:12:06','',7,'5','1'),(73,68,'Dr. Ashutosh Mishra','Done..<br />\r\n<br />\r\nTicket is being closed.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-03 12:22:42','',7,'0','0'),(74,74,'Mr. Ajay Kumar Tiwari','Contact Dr. Ashutosh Mishra<br />\n<br />\n<br />\n','2014-09-03 12:45:37','',6,'0','0'),(75,75,'Mr. Ajay Kumar Tiwari','contact Mr. Ajay At server Room.<br />\n<br />\n<br />\n','2014-09-03 12:46:21','',6,'0','1'),(76,77,'Mr. Ajay Kumar Tiwari','Contact Dr. Ashutosh Mishra at CC3<br />\n<br />\n<br />\n','2014-09-03 12:46:48','',6,'1','1'),(77,78,'Mr. Ajay Kumar Tiwari','i think your problem is solved<br />\n<br />\n<br />\n','2014-09-03 12:47:38','',6,'5','1'),(78,91,'Mr. Ajay Kumar Tiwari','Contact Mr. Ashutosh Mishra At CC3<br />\n<br />\n<br />\n','2014-09-03 12:48:52','',6,'5','1'),(79,87,'Mr. Ajay Kumar Tiwari','Contact Mr. Ajay At Server Room<br />\n<br />\n<br />\n','2014-09-03 12:49:23','',6,'0','0'),(80,63,'Mr. Ajay Kumar Tiwari','Kindly Contact Dr. Ashutosh Mishra Sir at CC3.<br />\r\nyou will be knowing well if you ar idiot or not its none of my business .<br />\r\nit would be batter if you behave properly and select proper words in reply.<br />\n<br />\n<br />\n','2014-09-03 12:51:55','',6,'0','1'),(81,63,'Dr. Ashutosh Mishra','Please come see me when you read this.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-03 13:04:37','',7,'0','1'),(82,74,'Dr. Ashutosh Mishra','Your old emails will not be transferred. Your new account password will be reset. Please visit Mr. Ajay in Server room with a valid id.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-03 13:07:30','',7,'0','0'),(83,63,'sayantan nath','I behave properly in respect....','2014-09-03 13:16:54','',0,'0','0'),(84,63,'sayantan nath','IIIT - Allahabad has been opened... <br />\r\n<br />\r\nbut HTML view is not compatible...<br />\r\n<br />\r\nis it possible to the IIIT-A mail in basic html view...??','2014-09-03 13:37:22','',0,'0','0'),(85,63,'sayantan nath','Password has also been changed...<br />\r\n<br />\r\nbut, is it possible to view the IIIT-A mail in basic html format ...??<br />\r\n<br />\r\nsince, i cannot explore further features in the advance view because of the it is habituated in basic html view...','2014-09-03 13:56:27','',0,'0','0'),(86,63,'Dr. Ashutosh Mishra','If you have accessed your email service, then this matter is being closed. HTML view is not enabled by default. It is only enabled during low bandwidth periods.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-03 13:58:35','',7,'0','1'),(87,94,'Mr. Durgesh Kumar Dwivedi','Dear Student,<br />\r\nYour new password is (ise012) kindly change it immediately from INDEM site as per the instruction given.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-03 15:34:29','',8,'0','0'),(88,93,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n If your tube is fuse. it\'s not change by institute, if another problem in tube light it will be repair by maintenance department.please specify.<br />\n<br />\n<br />\n','2014-09-03 15:46:49','',5,'0','1'),(89,93,'Meghana Negi','Its not fuse. Connection is lose at one end I suppose.','2014-09-03 17:50:35','',0,'0','0'),(90,50,'Priyanka Tanvani','Sir, <br />\r\nI\'m available between 1 pm to 3pm. You can come today, i\'ll be in my room.','2014-09-04 06:11:28','',0,'0','0'),(91,76,'Mr. Ajay Kumar Tiwari','your password is :iiita678<br />\n<br />\n<br />\n','2014-09-04 09:09:22','',6,'0','1'),(92,96,'Mr. Ajay Kumar Tiwari','no service has been terminated your account has been shifter to gmail .<br />\r\nyour login credintial has been mails to your pls open it with the given user id and pass.<br />\n<br />\n<br />\n','2014-09-04 09:10:35','',6,'0','0'),(93,95,'Mr. Ajay Kumar Tiwari','pls contact Dr. Ashutosh Mishra in person at cc3<br />\n<br />\n<br />\n','2014-09-04 09:11:10','',6,'0','1'),(94,98,'Mr. Ajay Kumar Tiwari','no mail transfer is possible now .<br />\n<br />\n<br />\n','2014-09-04 09:11:40','',6,'1','1'),(95,97,'Mr. Ajay Kumar Tiwari','contact Mr. Ajay at server room.<br />\n<br />\n<br />\n','2014-09-04 09:12:18','',6,'0','0'),(96,92,'Mr. Durgesh Kumar Dwivedi','Dear Sir,<br />\r\nI have checked network issue is not there at your residence kindly make your system virus free.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-04 10:05:44','',8,'5','1'),(97,100,'Mr. Ajay Kumar Tiwari','Contact at Server Room<br />\n<br />\n<br />\n','2014-09-04 11:20:39','',6,'0','1'),(98,72,'Mr. Santosh Kumar Yadav','Dear Student Please come in Server room<br />\n<br />\n<br />\n','2014-09-04 11:59:43','',9,'0','0'),(99,88,'Dr. Ashutosh Mishra','This ticket is being closed. Please don\'t reopen it unless you have a specific and different request.','2014-09-04 15:49:55','',7,'0','0'),(100,108,'Dr. Ashutosh Mishra','Shristi! Please carry your ID and meet Mr. Ajay or myself. Your password will be reset.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-05 09:59:29','',7,'0','0'),(101,104,'Dr. Ashutosh Mishra','You password is being reset to your student id (in lower case)<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-05 10:03:34','',7,'0','1'),(102,103,'Dr. Ashutosh Mishra','You password is being reset to your student id (lower case)<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-05 10:04:35','',7,'0','1'),(103,95,'Dr. Ashutosh Mishra','Done<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-05 13:17:24','',7,'0','0'),(104,111,'Dr. Ashutosh Mishra','Carry your student id and meet Mr. Ajay in the server room<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-05 13:18:20','',7,'0','1'),(105,112,'Mr. Ajay Kumar Tiwari','Contact Server-Room<br />\n<br />\n<br />\n','2014-09-05 16:10:59','',6,'0','1'),(106,99,'Mr. Ajay Kumar Tiwari','your enrollement no. is your password :iec2014086<br />\n<br />\n<br />\n','2014-09-05 16:11:36','',6,'0','0'),(107,106,'Mr. Ajay Kumar Tiwari','contact server room .<br />\n<br />\n<br />\n','2014-09-05 16:12:08','',6,'5','1'),(108,109,'Mr. Ajay Kumar Tiwari','Pls contact in server-room<br />\n<br />\n<br />\n','2014-09-05 16:12:49','',6,'5','1'),(109,107,'Mr. Ajay Kumar Tiwari','resolved<br />\n<br />\n<br />\n','2014-09-05 16:13:23','',6,'0','1'),(110,98,'Gautham Anand','Sir, what alternative do I have now?','2014-09-05 21:32:33','',0,'0','0'),(111,113,'Mr. G R Singh','Thank you for making a complaint before falling of one leaf of your almirah on the head of any one in your allotted Flat no D-12.<br />\r\nMr. Beni Prasad has been deputed to rectify the problems today it self.<br />\n<br />\n<br />\n','2014-09-06 14:19:30','',4,'5','1'),(112,82,'Mr. G R Singh','Please clarify the problem.<br />\r\nProperly means AC is not working or insufficient cooling.<br />\n<br />\n<br />\n','2014-09-06 14:24:24','',4,'0','1'),(113,27,'Mr. G R Singh','Your complaint has been rectified on 03.09.2014 as communicated by phone by you.<br />\r\nDone<br />\n<br />\n<br />\n','2014-09-06 14:26:52','',4,'0','1'),(114,102,'Mr. G R Singh','Work in progress.<br />\n<br />\n<br />\n','2014-09-06 14:28:17','',4,'0','0'),(115,110,'Mr. G R Singh','Your complaints are collective. This time, it is being rectified & work in progress.<br />\r\n<br />\r\nPlease try to make a complaints with their respective fields as available categorized option in the field of move to ticket.<br />\n<br />\n<br />\n','2014-09-06 14:39:13','',4,'0','0'),(116,79,'Mr. G R Singh','I personally inspected & found there is no any leakage, it is sweating water of uninsulated chilled water pipe line. <br />\r\nIt needs some insulating material, please wait.<br />\n<br />\n<br />\n','2014-09-06 14:44:57','',4,'0','0'),(117,110,'Mr. G R Singh','Complaint no. 4 7 5 has rectified.<br />\r\nComplaint no 2 is required material. <br />\r\nComplaint no. 1 & 3 are in progress.<br />\n<br />\n<br />\n','2014-09-06 14:51:00','',4,'0','0'),(118,49,'Mr. G R Singh','The lighting system behind H-Block & front light poles have been rectified.<br />\n<br />\n<br />\n','2014-09-06 14:58:57','',4,'1','1'),(119,98,'Mr. Ajay Kumar Tiwari','enjoy your new mails dear ...<br />\r\nno old mails for any further you may contact Dr. Ashutosh Mishra at CC3<br />\n<br />\n<br />\n','2014-09-06 21:05:55','',6,'0','1'),(120,106,'ch.nikhil chowdary','sir you told me to put a mail when i directly contacted you.Now you are asking me to contact you when I kept a mail.what should I do now??','2014-09-06 22:06:01','',0,'0','0'),(121,106,'Mr. Ajay Kumar Tiwari','Pls Contact me in server room with your id to verify.<br />\n<br />\n<br />\n','2014-09-06 22:49:09','',6,'0','1'),(122,49,'Dr Akhilesh Tiwari','I checked it myself it is still not working....please verify first.','2014-09-07 23:09:38','',0,'0','0'),(123,115,'Mr. Ajay Kumar Tiwari','userid :IEC2014093@iiita.ac.in<br />\r\npass:iiita789<br />\n<br />\n<br />\n','2014-09-08 09:04:17','',6,'0','1'),(124,82,'shailendra singh','insufficient cooling and air blow speed is very slow comparatively other.','2014-09-08 09:06:42','',0,'0','0'),(125,119,'Mr. Ajay Kumar Tiwari','contact server room with your id card.<br />\n<br />\n<br />\n','2014-09-08 12:30:13','',6,'5','1'),(126,121,'Mr. Ajay Kumar Tiwari','Contact Dr. Ashutosh Mishra Sir.<br />\n<br />\n<br />\n','2014-09-08 12:31:13','',6,'1','1'),(127,118,'Mr. Durgesh Kumar Dwivedi','Dear Sir,<br />\r\nComplain lock with service provider(Sanju Star Vijon).<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-08 12:34:04','',8,'0','0'),(128,110,'Mr. G R Singh','Complaint no.3 has been rectified.<br />\r\nComplaint no.1 is under repair, rebinding etc..<br />\n<br />\n<br />\n','2014-09-08 12:48:06','',4,'0','0'),(129,66,'Mr. G R Singh','Mr. Amit Singh is being deputed for attending the problems.<br />\n<br />\n<br />\n','2014-09-08 12:51:57','',4,'0','1'),(130,82,'Mr. G R Singh','O & M agency representative is going to measure the room temperature in your presence.<br />\n<br />\n<br />\n','2014-09-08 12:56:28','',4,'0','1'),(131,113,'Mr. G R Singh','Work completed<br />\n<br />\n<br />\n','2014-09-08 13:01:23','',4,'5','1'),(132,123,'Mr. Ajay Kumar Tiwari','contact server room with id card<br />\n<br />\n<br />\n','2014-09-08 13:18:46','',6,'0','1'),(133,122,'Mr. Ajay Kumar Tiwari','Pls contact Dr. Ashutosh Mishra CC3.<br />\n<br />\n<br />\n','2014-09-08 13:19:14','',6,'1','1'),(134,102,'Mr. G R Singh','Done on 07.09.2014<br />\n<br />\n<br />\n','2014-09-08 15:15:22','',4,'0','0'),(135,79,'Mr. G R Singh','Rectified<br />\n<br />\n<br />\n','2014-09-08 15:16:25','',4,'0','0'),(136,66,'Mr. G R Singh','The following spares provided <br />\r\n5 Amp Switch - 1 no.<br />\r\n5 Amp Socket - 1 no.<br />\r\n<br />\r\nWork done<br />\n<br />\n<br />\n','2014-09-08 15:20:29','',4,'0','1'),(137,110,'Mr. G R Singh','Complaint no.1 is under repair, rebinding etc.<br />\r\ntomorrow morning the repaired fan may be mounted.<br />\n<br />\n<br />\n','2014-09-08 15:23:59','',4,'0','0'),(138,82,'shailendra singh','measurement of the room temperature in my presence 27.3 to 28.5','2014-09-08 16:06:05','',0,'0','0'),(139,125,'Mr. G R Singh','Today I received a permission at 5.45PM on 08.09.2014 to procure 3 nos additional wall mounted fan for your lab. Most probably, tomorrow same will be provided in the lab no. 2307.<br />\n<br />\n<br />\n','2014-09-08 17:33:07','',4,'5','1'),(140,49,'Mr. G R Singh','please wait......<br />\n<br />\n<br />\n','2014-09-08 17:33:52','',4,'0','1'),(141,82,'Mr. G R Singh','The temperature of the room is to be checked personally on 09.09.2014 in your presence.<br />\n<br />\n<br />\n','2014-09-08 17:37:18','',4,'0','1'),(142,121,'Shubham Khatri','Dr. Ashutosh Mishra Sir asked me to submit this problem of mine to Help desk.','2014-09-08 19:41:45','',0,'0','0'),(143,125,'DUSA RAJENDER','sir,<br />\r\nplease tell them to repair the AC also...','2014-09-08 21:34:43','',0,'0','0'),(144,122,'Deep Prakash Dewanji','sir i contacted him and he said me to post the problem in helpdesk','2014-09-08 22:12:47','',0,'0','0'),(145,128,'Mr. G R Singh','In this record i have handed over to you a copy of approval of work through Peon Mr. Guddu Pal.<br />\r\n<br />\r\nMost probably the of lab no. 2305 & 2307 required material will be received in the evening as per supplier commitment and same will be installed tomorrow.<br />\n<br />\n<br />\n','2014-09-09 11:03:48','',4,'5','1'),(146,125,'Mr. G R Singh','I have instructed to the concern person to attend the problems.<br />\r\nComplainer contact number is required any inquiry.<br />\n<br />\n<br />\n','2014-09-09 11:11:21','',4,'5','1'),(147,130,'Mr. G R Singh','Seapage from where window or Ventilation or ceiling ?<br />\n<br />\n<br />\n','2014-09-09 11:13:40','',4,'0','1'),(148,128,'Mr. G R Singh','The problem of lab no 2307 has been rectified by providing wall mounted fans.<br />\n<br />\n<br />\n','2014-09-09 15:24:21','',4,'5','1'),(149,125,'Mr. G R Singh','The problem of lab no. 2307 has been rectified now before launch time today.<br />\n<br />\n<br />\n','2014-09-09 15:27:28','',4,'5','1'),(150,82,'Mr. G R Singh','The temperature is recorded 24 degree Celsius. Now the fill of cooling tower are still to be changed. The performance of CT is still awaited.<br />\r\nKindly be pay sense.<br />\n<br />\n<br />\n','2014-09-09 15:53:00','',4,'0','1'),(151,136,'Mr. G R Singh','As earlier mail & discussion during visit of lab no. 2307, the above AC System is running from 9.00AM to 6.00PM but after 6.00PM onward there is problem. Total 3.0nos wall mounted fan was existing in the same lab. Now 3.0nos wall mounted fan has been provided in addition as per your need.<br />\n<br />\n<br />\n','2014-09-09 17:57:00','',4,'0','1'),(152,110,'Mr. G R Singh','Complaint no.1 has been resolved<br />\n<br />\n<br />\n','2014-09-09 18:02:13','',4,'0','0'),(153,128,'Mr. G R Singh','The wall mounted fans in lab no. 2305 could be mounted due to insufficient materials. Tomorrow it will be completed positively.<br />\n<br />\n<br />\n','2014-09-09 18:11:55','',4,'5','1'),(154,128,'Department of ECE','wall mounted fans in both labs installed','2014-09-10 11:33:42','',0,'0','0'),(155,128,'Mr. G R Singh','3 nos. wall mounted fans in both labs has been provided.<br />\r\nProblem Resolved<br />\n<br />\n<br />\n','2014-09-10 11:54:08','',4,'0','0'),(156,141,'Mr. G R Singh','Whether water problem in all area of the first floor. Pl. specify room no/ location.<br />\n<br />\n<br />\n','2014-09-10 12:04:33','',4,'0','1'),(157,142,'Mr. G R Singh','Mr. Beni has assigned to attend the problem.<br />\n<br />\n<br />\n','2014-09-10 12:05:57','',4,'0','1'),(158,141,'Arunesh Singh','First Flor corridor in front of class room (4205)','2014-09-10 12:07:05','',0,'0','0'),(159,139,'Mr. G R Singh','Concern person instructed to attend the problems.<br />\n<br />\n<br />\n','2014-09-10 12:14:01','',4,'0','1'),(160,110,'Mr. G R Singh','Complaint no 2 is required material.<br />\n<br />\n<br />\n','2014-09-10 12:45:44','',4,'0','0'),(161,116,'Mr. Yogesh Kardam','it will be have to see and test in m. cell so please bring it to m. cell.<br />\n<br />\n<br />\n','2014-09-10 13:08:36','',3,'0','1'),(162,129,'Mr. Yogesh Kardam','sir, your system has been prepared, so it may be take<br />\r\nthanks<br />\n<br />\n<br />\n','2014-09-10 13:09:49','',3,'0','1'),(163,138,'Mr. Santosh Kumar Yadav','Dear Student what is your Room no.<br />\n<br />\n<br />\n','2014-09-10 14:29:22','',9,'5','1'),(164,138,'Prateek Agarwal','Sir my room no is 416','2014-09-10 14:35:16','',0,'0','0'),(165,144,'Mr. Durgesh Kumar Dwivedi','Dear Student,<br />\r\nIs there wired connectivity at room no. 641 (BH2)?<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-11 09:22:12','',8,'0','1'),(166,110,'Mr. G R Singh','Complaint no -2 has been resolved at 5.30PM on 10.09.2014<br />\n<br />\n<br />\n','2014-09-11 09:49:05','',4,'0','0'),(167,141,'Mr. G R Singh','P.. wait<br />\n<br />\n<br />\n','2014-09-11 09:50:17','',4,'0','1'),(168,142,'Mr. G R Singh','Rectified the problems on yesterday at 5.45PM<br />\n<br />\n<br />\n','2014-09-11 15:35:34','',4,'0','1'),(169,149,'Mr. Mithilesh Kumar Mishra','what does it mean? pl. specify problem.<br />\r\n<br />\r\nthanks,<br />\r\n<br />\r\nmmishra<br />\n<br />\n<br />\n','2014-09-12 09:36:49','',2,'0','1'),(170,41,'Mr. Mithilesh Kumar Mishra','password would not be provided through help desk. pl. visit server room in person.<br />\r\n<br />\r\nthanks,<br />\r\n<br />\r\nmmishra<br />\n<br />\n<br />\n','2014-09-12 09:38:52','',2,'0','0'),(171,149,'Shiv Ram Dubey','Sound is not delivering at other end.','2014-09-12 10:30:46','',0,'0','0'),(172,151,'Mr. G R Singh','Kindly come through proper channel please.<br />\n<br />\n<br />\n','2014-09-12 18:39:50','',4,'0','1'),(173,147,'Mr. G R Singh','Repeat complaint<br />\n<br />\n<br />\n','2014-09-12 18:40:43','',4,'0','1'),(174,146,'Mr. G R Singh','Please wiat<br />\n<br />\n<br />\n','2014-09-12 18:41:17','',4,'0','1'),(175,144,'Akhil B','Yes sir. But there is no wifi router.','2014-09-13 17:10:00','',0,'0','0'),(176,153,'vijay bhaskar semwal','The port is nonfunctional from last 3 days. i will be at my room after lunch','2014-09-15 06:36:34','',0,'0','0'),(177,122,'Dr. Ashutosh Mishra','Old mails cannot be migrated anymore. You had ample time and yet failed to take the necessary action. Please use your new email service. This ticket is being closed.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-16 15:26:55','',7,'0','0'),(178,121,'Dr. Ashutosh Mishra','Old inbox transfer is not longer possible. You had ample time and did not take the necessary action. Please use the new mail service. This ticket is being closed.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-16 15:28:45','',7,'0','1'),(179,139,'Mr. G R Singh','The problem has been attended on 15.09.2014 as per your discussion & working properly.<br />\n<br />\n<br />\n','2014-09-16 16:24:38','',4,'0','1'),(180,146,'Mr. G R Singh','cleaned<br />\n<br />\n<br />\n','2014-09-16 16:39:30','',4,'0','1'),(181,157,'Mr. G R Singh','Mr. Ramanand & Mr. Arjun sre being deputed for attending the complaints<br />\n<br />\n<br />\n','2014-09-16 16:42:53','',4,'1','1'),(182,160,'Mr. G R Singh','these matter is under consideration. please wait.<br />\n<br />\n<br />\n','2014-09-16 16:46:03','',4,'0','1'),(183,147,'Mr. G R Singh','repeat complaint<br />\n<br />\n<br />\n','2014-09-16 16:47:29','',4,'0','1'),(184,146,'Mr. G R Singh','cleaned<br />\n<br />\n<br />\n','2014-09-16 16:48:10','',4,'0','1'),(185,151,'Mr. G R Singh','Please raise your requirement in proper rout.<br />\n<br />\n<br />\n','2014-09-16 16:49:04','',4,'0','1'),(186,160,'Mr. G R Singh','these matter is under consideration. please wait.<br />\n<br />\n<br />\n','2014-09-16 16:49:37','',4,'0','1'),(187,141,'Mr. G R Singh','Your complaint noticed & taken action.<br />\n<br />\n<br />\n','2014-09-16 16:51:16','',4,'0','1'),(188,159,'Mr. Akhilesh Mishra','All these complaints are related to make a provision. It is a policy matter & same should be decided by the competent authority.<br />\n<br />\n<br />\n','2014-09-16 17:26:14','',5,'0','1'),(189,159,'Mr. Akhilesh Mishra','All these complaints are related to make a provision. It is a policy matter & same should be decided by the competent authority.<br />\n<br />\n<br />\n','2014-09-16 17:27:04','',5,'0','1'),(190,148,'Mr. Akhilesh Mishra','What does means out of order of toilet mirror ?<br />\r\n<br />\r\nPlease clarify the complaint.<br />\n<br />\n<br />\n','2014-09-16 17:35:14','',5,'0','1'),(191,139,'Pratibha verma cc1 EC depatmen','Sir,<br />\r\n AC cooling problem has been solved today 16.09.2014.So now AC is working properly.Thank you so much.<br />\r\n<br />\r\nPratibha Verma<br />\r\nEC Department','2014-09-16 17:36:04','',0,'0','0'),(192,139,'Dr. Ashutosh Mishra','Pratibha - please close the ticket.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-09-16 17:55:13','',7,'0','0'),(193,157,'SATISH K SINGH','When they will attend the same?','2014-09-17 12:11:26','',0,'0','0'),(194,164,'Mr. Akhilesh Mishra','work in progress<br />\n<br />\n<br />\n','2014-09-17 12:28:17','',5,'0','1'),(195,135,'Mr. Yogesh Kardam','sir,<br />\r\nprinter has been sent to vendor for repairing.<br />\r\nthanks<br />\n<br />\n<br />\n','2014-09-17 16:12:28','',3,'0','1'),(196,167,'Mr. Durgesh Kumar Dwivedi','Dear Sir,<br />\r\nTomorrow concerned person will visit to rectify the problem.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-17 16:54:15','',8,'0','1'),(197,144,'Mr. Durgesh Kumar Dwivedi','Dear Student,<br />\r\nYou have wired connectivity at your room in hostel still you are complaining that you are not able to check your mail.If you needed wireless access points at your room individually then please contact Dr. Ashutosh Mishra sir in CC-3 building.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-17 17:02:23','',8,'0','1'),(198,144,'Akhil B','Sir we have not brought our laptops yet and not getting wifi in my phone.','2014-09-17 21:24:40','',0,'0','0'),(199,142,'Pratibha verma cc1 EC depatmen','Sir,<br />\r\nwindow\'s glass has been replaced but door bell is not working till now.<br />\r\nPratibha Verma<br />\r\nEC Department<br />\r\nIIITA','2014-09-19 09:31:40','',0,'0','0'),(200,176,'Mr. Santosh Kumar Yadav','Dear Student what is your room No.<br />\n<br />\n<br />\n','2014-09-19 10:21:37','',9,'0','1'),(201,153,'Mr. Santosh Kumar Yadav','Dear Please contact in server room<br />\n<br />\n<br />\n','2014-09-19 10:24:38','',9,'0','0'),(202,146,'shailendra','Still not cleaned kindly go through attachments.<br />\r\nkindly do need full sir.<br />\r\nThanks','2014-09-19 11:55:23','9#garbage2.jpg,',0,'0','0'),(203,130,'Shailendra Singh','picture of robita lab seepage patch.<br />\r\nkindly do need full <br />\r\nthanks<br />\r\nshailendra','2014-09-19 11:59:33','10#Robita-seepage.jpg,',0,'0','0'),(204,148,'Shailendra Singh','kindly go through attachment.<br />\r\nkindly do need full<br />\r\nthanks<br />\r\nshailendra','2014-09-19 12:03:33','11#toilet-mirror.jpg,',0,'0','0'),(205,157,'SATISH K SINGH','When they will attend the same? Give the suitable time.','2014-09-19 14:55:50','',0,'0','0'),(206,144,'Mr. Durgesh Kumar Dwivedi','Please meet in person to Dr. Ashutosh Mishra in CC-3 building for that.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-19 17:09:52','',8,'0','0'),(207,170,'ANKUR JAISWAL','WHEN WILL THEY REPAIR IT....WE ARE FACING PROBLEM WITHOUT PROPPER LIGHT..','2014-09-22 11:09:20','',0,'0','0'),(208,188,'Mr. Akhilesh Mishra','Dear<br />\r\n student<br />\r\n It\'s policy matter plz lodged your complain through your Head in office.<br />\n<br />\n<br />\n','2014-09-22 11:27:01','',5,'0','1'),(209,190,'Mr. Akhilesh Mishra','Dear student<br />\r\n Which room you staying there plz clear mention in your complain and Which time you available there for rectify your complain .<br />\n<br />\n<br />\n','2014-09-22 11:35:37','',5,'5','1'),(210,191,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n Please go through your Head of lab in-charge. Because it is policy matter. it will resolve through office .<br />\n<br />\n<br />\n','2014-09-22 11:42:56','',5,'0','1'),(211,176,'anamika jaiswal','My room no. Is 847','2014-09-22 12:03:04','',0,'0','0'),(212,190,'Ajay Yadav','Room no. - 1125 <br />\r\nbh-4','2014-09-22 15:27:13','',0,'0','0'),(213,170,'ANKUR JAISWAL','THE ELECTRICIAN REPAIRED THE TUBE LIGHTS BUT SOME OF THEM ARE BAD TUBE LIGHTS..I MEAN THEY ARE THERE BUT NOT WORKING...AND SOME OF THEM BLINKS AND MAKE NOISE SOMETIMES...','2014-09-23 20:41:48','',0,'0','0'),(214,183,'Dr Akhilesh Tiwari','Thanks ...Out of three ...two have been resolved..<br />\r\n<br />\r\nOne rests..i.e.<br />\r\n<br />\r\n 1. Water tap in the Kitchen','2014-09-24 10:38:04','',0,'0','0'),(215,209,'Mr. G R Singh','The defective 15 Amp rating switch & socket has been replaced and now it working condition.<br />\n<br />\n<br />\n','2014-09-24 11:48:01','',4,'5','1'),(216,180,'Mr. G R Singh','was the window glass intact condition during allotment ?<br />\n<br />\n<br />\n','2014-09-24 12:01:31','',4,'0','1'),(217,207,'Mr. Durgesh Kumar Dwivedi','Dear Madam,<br />\r\nCable TV connection is disturb due the power work upgradation at Dormitory so that cable TV and internet connectivity is disturb in A-type and B-type.till the evening they will rectify it.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-24 12:21:41','',8,'0','1'),(218,203,'Mr. Durgesh Kumar Dwivedi','Dear Sir,<br />\r\nYour complain is locked with the concerned service provider he will visit in the evening around 6PM.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-09-24 12:27:04','',8,'0','1'),(219,180,'Shubham Singh Paliwal','No, it was initially broken and from that time i am complaining to repair it.','2014-09-25 07:57:19','',0,'0','0'),(220,205,'Mr. Yogesh Kardam','Dear student,<br />\r\n<br />\r\nyou may contact to mr. shailendra singh for the same in cc1. he will see for working.<br />\n<br />\n<br />\n','2014-09-25 10:09:56','',3,'0','1'),(221,213,'Mr. Santosh Kumar Yadav','Dear Student Your Wired Network is Working or not<br />\n<br />\n<br />\n','2014-09-25 11:07:26','',9,'0','1'),(222,196,'Mr. G R Singh','Rectified<br />\n<br />\n<br />\n','2014-09-25 15:03:00','',4,'0','0'),(223,169,'Mr. G R Singh','Both rectified<br />\n<br />\n<br />\n','2014-09-25 15:03:30','',4,'0','0'),(224,179,'Mr. G R Singh','rectified<br />\n<br />\n<br />\n','2014-09-25 15:03:54','',4,'0','0'),(225,166,'Mr. G R Singh','Rectified<br />\n<br />\n<br />\n','2014-09-25 15:05:16','',4,'0','0'),(226,181,'Mr. G R Singh','Rectifed<br />\n<br />\n<br />\n','2014-09-25 15:05:50','',4,'5','1'),(227,168,'Mr. G R Singh','Technician has visited and found door lock.<br />\n<br />\n<br />\n','2014-09-25 15:07:23','',4,'0','1'),(228,182,'Mr. G R Singh','Item no. 1 is not repairable and need to replace<br />\n<br />\n<br />\n','2014-09-25 15:13:51','',4,'0','0'),(229,180,'Mr. G R Singh','why not pointed out during your occupied the room ?<br />\n<br />\n<br />\n','2014-09-25 15:17:21','',4,'0','1'),(230,146,'Mr. G R Singh','your attachment picture is showing that the scraps is lying on the roof & covered in arc shape. <br />\r\nThere is no any inconvenient for your activities.<br />\n<br />\n<br />\n','2014-09-25 15:21:37','',4,'0','1'),(231,200,'Mr. G R Singh','why did you show your objection during occupancy ? & the chair is repairable and same will be repaired only.<br />\r\nFor new you make a request through your supervisor to DR(A)/ Director.<br />\n<br />\n<br />\n','2014-09-25 15:27:41','',4,'1','1'),(232,141,'Mr. G R Singh','We are making a consolidate list of work seeing the defect after this consideration.<br />\n<br />\n<br />\n','2014-09-25 15:29:04','',4,'0','1'),(233,211,'Mr. G R Singh','specify the exact location<br />\n<br />\n<br />\n','2014-09-25 15:32:21','',4,'0','0'),(234,130,'Mr. G R Singh','your complaint has been considered & making a consolidated list of work for an estimation.<br />\n<br />\n<br />\n','2014-09-25 15:40:59','',4,'0','1'),(235,198,'Mr. G R Singh','Rectified<br />\n<br />\n<br />\n','2014-09-25 15:44:52','',4,'0','1'),(236,142,'Mr. G R Singh','Replaced<br />\n<br />\n<br />\n','2014-09-25 15:45:28','',4,'0','1'),(237,173,'unmesh bendale','The electrician changed the capacitor only.<br />\r\nBut my complaint was for noise which still exists.<br />\r\nIn fact it started making mare noise after change of capacitor.<br />\r\nAlso the speed is not sufficient even at full swing.<br />\r\n<br />\r\nI request you to do the needful.<br />\r\nIt is very hard to sleep in such a noise.','2014-09-25 16:43:05','',0,'0','0'),(238,173,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n Which time you available except lunch hour for remove your complain<br />\n<br />\n<br />\n','2014-09-25 22:17:05','',5,'0','1'),(239,180,'Shubham Singh Paliwal','That is what i am telling you, I have been complaining since the allotment of room, more than ten times but no response was shown.<br />\r\nYou can also check the complaint register of BH3.','2014-09-25 23:47:04','',0,'0','0'),(240,222,'Mr. G R Singh','1.After delegated one technician for CC-II in spite of this there is uncountable problems in your building. What work assigned by you. Pl. Provide details for last seven days.<br />\r\n2. Your complaints seem collective not day to day basis.<br />\n<br />\n<br />\n','2014-09-26 08:58:36','',4,'1','1'),(241,213,'kiranjot kaur gujral','Respected sir,<br />\r\nit is working really well.... but the problem comes when mass discussion takes place in a room... where laptops are more than 5 but lan connections are only 2 and sorry to say sir, front side of the floor has router as well as lan facility... problem comes in the area opened recently this year in gh-3 and project discussion becomes highly cumbersome overthere<br />\r\nhope you\'ll pay attention to it','2014-09-26 10:58:25','',0,'0','0'),(242,221,'Mr. Shailendra Singh','To rectify the problem printer cartridge No 12A should be changed with new.<br />\r\n<br />\r\nSo kindly fill the indent by user and send to competent authority for approval.<br />\n<br />\n<br />\n','2014-09-26 11:50:23','',10,'0','1'),(243,205,'Mr. Shailendra Singh','1.For dust free cabinet<br />\r\n <br />\r\n2.Found Hardware (Hard Disk)problem<br />\r\n<br />\r\nplease send the server in Maintenance Cell<br />\n<br />\n<br />\n','2014-09-26 11:56:16','',10,'0','1'),(244,204,'Amar Nath Singh','Please take into this issue and pls reply .... 26-09-14','2014-09-26 12:58:22','',0,'0','0'),(245,213,'Mr. Santosh Kumar Yadav','Dear Student please mention your Room No.<br />\n<br />\n<br />\n','2014-09-26 19:07:09','',9,'0','1'),(246,211,'Mr. G R Singh','Problem attended & rectified<br />\n<br />\n<br />\n','2014-09-27 11:42:38','',4,'0','0'),(247,228,'Mr. G R Singh','Ravi is being deputed to attend & rectify the problem<br />\n<br />\n<br />\n','2014-09-27 11:44:40','',4,'0','1'),(248,220,'Mr. Ajay Kumar Tiwari','pls contact cc1 in-charge.','2014-09-27 14:24:15','',6,'0','1'),(249,192,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n New fan installation plz Lodged your request via Head of deparment<br />\n<br />\n<br />\n','2014-09-29 09:46:16','',5,'0','1'),(250,219,'Mr. Akhilesh Mishra','Dear<br />\r\n Kamal ji<br />\r\n What is animal chamber? plz call me 9936215283<br />\n<br />\n<br />\n','2014-09-29 12:57:59','',5,'0','0'),(251,205,'Anush Bekal','Dear Help Desk <br />\r\n<br />\r\nMr.Shailendra has told me to contact you people','2014-09-29 13:11:01','',0,'0','0'),(252,205,'Mr. Shailendra Singh','Dear Bekal<br />\r\n<br />\r\nAs per report on 26.09.14 ,Please contact to M.Cell due to hardware(Hard disk) replacement/Problem.<br />\r\n<br />\r\nThanks<br />\n<br />\n<br />\n','2014-09-29 14:40:26','',10,'0','1'),(253,213,'kiranjot kaur gujral','room no. 646','2014-09-29 23:13:53','',0,'0','0'),(254,224,'ANKUR JAISWAL','AC IS NOT WORKING AND ONE WEEK HAS PASSED....<br />\r\nYET NO ELECTRICIAN CAME FOR REPAIRING ,,,','2014-09-30 10:20:44','',0,'0','0'),(255,233,'Mr. G R Singh','Work done<br />\n<br />\n<br />\n','2014-10-01 15:49:25','',4,'5','1'),(256,229,'Mr. G R Singh','work done<br />\n<br />\n<br />\n','2014-10-01 15:49:43','',4,'0','1'),(257,224,'Mr. G R Singh','Mr. Ankur Jaswal pl. mention your contact no for any clarification about complaint.<br />\r\nThe work done on 01.10.2014 by Mr. Bablu Prasad<br />\n<br />\n<br />\n','2014-10-01 16:48:43','',4,'0','1'),(258,225,'Mr. G R Singh','work done<br />\n<br />\n<br />\n','2014-10-01 16:49:21','',4,'0','1'),(259,195,'prashant singh','This complain is not yet resolved.<br />\r\nNo one from electrical or maintenance department report in the lab to solve the problem.','2014-10-05 12:21:57','',0,'0','0'),(260,224,'ANKUR JAISWAL','MY CONTACT NUMBER IS 9795606415..<br />\r\nI CHECKED ON DATE 1.10.2014 BUT AC WAS NOT WORKING..I DON\'T KNOW EITHER THIS AC COMES UNDER CENTRAL OR ANY OTHER,,, BUT<br />\r\nTHE AC IS NOT COOLING ,,IN LAB WCC ...ROOM 4305,, CC2...','2014-10-06 21:07:21','',0,'0','0'),(261,231,'Mr. G R Singh','under repairing<br />\n<br />\n<br />\n','2014-10-07 12:45:22','',4,'0','0'),(262,236,'Mr. Durgesh Kumar Dwivedi','Sir,<br />\r\nPlease make a indent to the DR(A) office for the same.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-10-08 09:41:35','',8,'0','1'),(263,250,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n Newly installed light at your hostel location suggested by your warden.plz talk to him in this matter.<br />\n<br />\n<br />\n','2014-10-08 12:35:15','',5,'0','1'),(264,253,'Mr. Akhilesh Mishra','Dear student<br />\r\n Drinking water(water cooler)available right hand site of second floor<br />\n<br />\n<br />\n','2014-10-08 12:38:15','',5,'1','1'),(265,253,'prashant singh','The water cooler and aquaguard is not working and supplying no water from the past few days.','2014-10-08 17:35:24','',0,'0','0'),(266,197,'Mr. Akhilesh Mishra','Dear student<br />\r\n Plz give your phone no. and which time you available for rectify the complain<br />\n<br />\n<br />\n','2014-10-09 10:00:27','',5,'0','1'),(267,214,'Mr. Akhilesh Mishra','Dear student<br />\r\n Plz give your phone no. and which time you available for rectify the complain<br />\n<br />\n<br />\n','2014-10-09 10:01:25','',5,'0','0'),(268,245,'Mr. Akhilesh Mishra','Dear<br />\r\n student<br />\r\n Plz wait your fan is under repairing<br />\n<br />\n<br />\n','2014-10-09 10:02:39','',5,'0','0'),(269,246,'Mr. Akhilesh Mishra','Dear student<br />\r\n Plz give your phone no. and which time you available for rectify the complain<br />\n<br />\n<br />\n','2014-10-09 10:03:26','',5,'0','0'),(270,240,'Mr. Akhilesh Mishra','Dear<br />\r\n It can not Repair.It will be procure new one<br />\r\nPlease wait.<br />\r\n <br />\r\n Akhilesh Kumar<br />\n<br />\n<br />\n','2014-10-09 10:50:50','',5,'0','0'),(271,248,'Dr. Ashutosh Mishra','Temp. password assigned and intimated. Ticket being closed.','2014-10-10 11:03:37','',7,'0','1'),(272,189,'GUDIVAKA PRAVEEN','The Problem is Not Solved <br />\r\nStill problem exist that Power Socket is Not Working <br />\r\nRoom No : 250<br />\r\nBH-1','2014-10-10 14:01:34','',0,'0','0'),(273,274,'ashish mishra','sir plzz send immediately electrician because fan is not working atol.....m in problem.....................so plzz send as soon as possible...!!','2014-10-11 11:22:01','',0,'0','0'),(274,278,'nithin srikar karnala','*correction* iiita email id : <a href=\"mailto:iit2012014@iiita.ac.in\">iit2012014@iiita.ac.in</a>','2014-10-13 11:08:12','',0,'0','0'),(275,284,'Mr. Akhilesh Mishra','Dear student<br />\r\n Electrician working hour 9AM to 1PM and 2PM to 6PM When you convenient Please inform by Help desk<br />\n<br />\n<br />\n','2014-10-14 14:25:40','',5,'0','1'),(276,268,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n In this regard you talk to your warden<br />\n<br />\n<br />\n','2014-10-14 14:33:17','',5,'0','0'),(277,284,'mohd Shahzad','sir<br />\r\nI will be available at room from 2 pm to 3:30 pm. Please send him tomorrow at this time.','2014-10-14 18:04:01','',0,'0','0'),(278,241,'Mr. G R Singh','Done on 09.102014<br />\n<br />\n<br />\n','2014-10-15 13:38:17','',4,'0','0'),(279,242,'Mr. G R Singh','Exhaust fan are Under repair of 107 & 109.<br />\n<br />\n<br />\n','2014-10-15 13:39:30','',4,'0','0'),(280,226,'Mr. G R Singh','Replaced on 29.09.2014<br />\n<br />\n<br />\n','2014-10-15 13:40:30','',4,'0','0'),(281,282,'Mr. G R Singh','Rectified<br />\n<br />\n<br />\n','2014-10-15 13:43:20','',4,'0','1'),(282,275,'Mr. G R Singh','Rectified on 12.01.2014<br />\n<br />\n<br />\n','2014-10-15 13:44:29','',4,'0','0'),(283,262,'Mr. G R Singh','New door closer provided<br />\n<br />\n<br />\n','2014-10-15 13:45:29','',4,'0','1'),(284,260,'Mr. G R Singh','Its compressor found defective & action has been taken by the agency to replace the same on urgently. it might be replaced with in two days.<br />\n<br />\n<br />\n','2014-10-15 13:51:42','',4,'0','1'),(285,224,'Mr. G R Singh','It\'s compressor problem. it should be replaced by the concern agency on priority.<br />\n<br />\n<br />\n','2014-10-15 13:53:09','',4,'0','1'),(286,157,'Mr. G R Singh','The concern person is available now. the problem will be solved by the concern agency.<br />\n<br />\n<br />\n','2014-10-15 13:54:13','',4,'0','1'),(287,287,'Mr. G R Singh','The required material is under procurement.<br />\n<br />\n<br />\n','2014-10-15 13:54:51','',4,'0','0'),(288,286,'Mr. G R Singh','It was cleared on same day.<br />\n<br />\n<br />\n','2014-10-15 14:00:00','',4,'0','1'),(289,264,'Mr. G R Singh','Please raise your requirement through proper channel.<br />\n<br />\n<br />\n','2014-10-15 14:02:48','',4,'0','1'),(290,273,'Mr. G R Singh','rectified<br />\n<br />\n<br />\n','2014-10-15 16:35:55','',4,'0','0'),(291,269,'Mr. G R Singh','Person has already deputed for attending the problems.<br />\n<br />\n<br />\n','2014-10-15 16:45:28','',4,'0','0'),(292,186,'Mr. G R Singh','under procurement of materials<br />\n<br />\n<br />\n','2014-10-15 16:47:09','',4,'0','1'),(293,155,'Dr. Ashutosh Mishra','Ajay... why was this ticket not handled? Anyway - I am resetting his p/w.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-10-15 17:05:14','',7,'0','1'),(294,186,'SOUMENDU CHAKRABORTY','Ok','2014-10-16 09:17:21','',0,'0','0'),(295,293,'Mr. Akhilesh Mishra','Dear <br />\r\n Student<br />\r\n It\'s Policy matter please lodged your complain through your Head<br />\n<br />\n<br />\n','2014-10-16 09:40:08','',5,'0','1'),(296,279,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n Which time you available for rectifying your complain.<br />\n<br />\n<br />\n','2014-10-16 09:43:03','',5,'0','1'),(297,283,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n Your fan winding burnt so please wait<br />\n<br />\n<br />\n','2014-10-16 09:44:58','',5,'0','1'),(298,292,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n Please Mention your room No. and which time you available for rectifying your complain<br />\n<br />\n<br />\n','2014-10-16 09:47:00','',5,'0','0'),(299,279,'Shivangi Singh','I won\'t be available at hostel after lunch due to effervescene. It would be good if he comes around 11 o\'clock in next 3 days.','2014-10-17 04:23:01','',0,'0','0'),(300,224,'ANKUR JAISWAL','Ok....','2014-10-18 11:35:22','',0,'0','0'),(301,224,'Mr. G R Singh','per son has taken for repairing it<br />\n<br />\n<br />\n','2014-10-20 09:51:14','',4,'0','1'),(302,269,'Mr. G R Singh','rectified on 17.10.2014<br />\n<br />\n<br />\n','2014-10-20 09:52:12','',4,'0','0'),(303,251,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n 4305 CC-2 AC Compressor got burnt so plz wait<br />\n<br />\n<br />\n','2014-10-20 11:00:53','',5,'0','1'),(304,224,'ANKUR JAISWAL','yes ,,we saw he took a a part of the ac with himself ..we hope he will repair it soon..','2014-10-20 11:56:32','',0,'0','0'),(305,300,'Mr. G R Singh','rectified on same day<br />\n<br />\n<br />\n','2014-10-20 13:16:52','',4,'0','0'),(306,301,'Mr. G R Singh','both complaints has been rectified on 118.10.2014<br />\n<br />\n<br />\n','2014-10-20 13:17:53','',4,'0','0'),(307,307,'Mr. G R Singh','Rectified on same day.<br />\n<br />\n<br />\n','2014-10-20 13:18:20','',4,'0','0'),(308,242,'Mr. G R Singh','Te required material is under procurement.<br />\n<br />\n<br />\n','2014-10-20 13:22:47','',4,'0','0'),(309,305,'Mr. G R Singh','person has deputed to clear your complaints.<br />\n<br />\n<br />\n','2014-10-20 13:24:13','',4,'0','1'),(310,260,'Mr. G R Singh','Rectified<br />\n<br />\n<br />\n','2014-10-20 13:25:16','',4,'0','1'),(311,157,'Mr. G R Singh','The complaints is being rectified by M/s Voltas Ltd.<br />\n<br />\n<br />\n','2014-10-20 13:26:25','',4,'0','1'),(312,224,'Mr. G R Singh','Under repair<br />\n<br />\n<br />\n','2014-10-20 13:27:02','',4,'0','1'),(313,186,'Mr. G R Singh','try to find out the material.<br />\n<br />\n<br />\n','2014-10-20 13:27:38','',4,'0','1'),(314,309,'Mr. G R Singh','Complaints are being attended<br />\n<br />\n<br />\n','2014-10-20 13:28:35','',4,'0','0'),(315,295,'Mr. G R Singh','person has to checked and accordingly action will be taken.<br />\n<br />\n<br />\n','2014-10-20 13:29:47','',4,'0','1'),(316,305,'Mr. G R Singh','Rectified<br />\n<br />\n<br />\n','2014-10-20 13:30:13','',4,'0','1'),(317,305,'Mr. G R Singh','There are two different switches for controlling the Water cooler & Geyser separately.<br />\n<br />\n<br />\n','2014-10-20 13:31:47','',4,'5','1'),(318,267,'Abhishek Deora','Sir,<br />\r\ni sent this ticket on 10th october and it has not yet been resolved . I also visited server room for the same. Kindly look into the matter as soon as possible.<br />\r\nThankyou','2014-10-20 16:13:53','',0,'0','0'),(319,309,'Mr. G R Singh','Rectified on 20.10.2014<br />\n<br />\n<br />\n','2014-10-21 10:12:07','',4,'0','0'),(320,311,'Mr. G R Singh','Mr. Ramanand is being deputed to attend this.<br />\n<br />\n<br />\n','2014-10-21 10:14:10','',4,'5','1'),(321,284,'mohd Shahzad','sir<br />\r\nI will be available at room from 2 pm to 3:30 pm. Please send them today if possible .','2014-10-21 10:40:32','',0,'0','0'),(322,295,'Arunesh Singh','Work Done.','2014-10-21 15:36:00','',0,'0','0'),(323,284,'mohd Shahzad','or you can send them tomorrow at same time.','2014-10-21 15:54:40','',0,'0','0'),(324,295,'Mr. G R Singh','Rectification done<br />\n<br />\n<br />\n','2014-10-21 16:36:43','',4,'0','1'),(325,315,'Mr. G R Singh','Mr. Amit has assigned to attend the problem<br />\n<br />\n<br />\n','2014-10-21 16:45:32','',4,'0','1'),(326,313,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n Plz mention room no.<br />\n<br />\n<br />\n','2014-10-22 09:19:00','',5,'0','1'),(327,315,'Mr. G R Singh','Rectified on 22.01.2014<br />\n<br />\n<br />\n','2014-10-24 09:17:57','',4,'0','0'),(328,313,'Keerti Srivastava','gh3 roo no. 650','2014-10-26 21:59:34','',0,'0','0'),(329,186,'SOUMENDU CHAKRABORTY','how long it will take?','2014-10-27 00:30:04','',0,'0','0'),(330,186,'SOUMENDU CHAKRABORTY','how long it will take?','2014-10-27 00:30:06','',0,'0','0'),(331,318,'Mr. G R Singh','Mr. Amit Chaudhary deputed to attend the problems<br />\n<br />\n<br />\n','2014-10-27 10:02:04','',4,'0','1'),(332,322,'Mr. G R Singh','You had made a complaint for the abobe to whom and how many times ?<br />\n<br />\n<br />\n','2014-10-27 10:04:00','',4,'0','1'),(333,318,'Mr. G R Singh','Th e problem has rectified on 27.10.2014<br />\n<br />\n<br />\n','2014-10-27 10:09:14','',4,'1','1'),(334,320,'Mr. G R Singh','Mr. Beni is deputed for attending.<br />\n<br />\n<br />\n','2014-10-27 10:09:53','',4,'0','1'),(335,319,'Mr. G R Singh','Mr. Beni is being deputed to attend.<br />\n<br />\n<br />\n','2014-10-27 10:10:21','',4,'5','1'),(336,186,'Mr. G R Singh','wait till material comes<br />\n<br />\n<br />\n','2014-10-27 10:11:03','',4,'0','1'),(337,186,'SOUMENDU CHAKRABORTY','ok<br />\r\nThanks','2014-10-27 10:12:10','',0,'0','0'),(338,186,'Mr. G R Singh','waiting for materials<br />\n<br />\n<br />\n','2014-10-27 10:18:56','',4,'0','1'),(339,283,'mehul mathur','sir its been too long since the fan has been taken from my room for repairing.<br />\r\nkindly respond with the status of the fan','2014-10-27 21:48:24','',0,'0','0'),(340,327,'Mr. G R Singh','When ever the person went at your house and found door locked condition. Please confirm the your availability at home avoiding lunch hours.<br />\n<br />\n<br />\n','2014-10-28 14:14:16','',4,'1','1'),(341,323,'Mr. G R Singh','Mr. Beni is being deputed to attained the work.<br />\n<br />\n<br />\n','2014-10-28 14:14:54','',4,'5','1'),(342,328,'Mr. G R Singh','The above are being attended<br />\n<br />\n<br />\n','2014-10-28 14:17:58','',4,'0','0'),(343,329,'Mr. G R Singh','Mr. Sudama Lal deputed<br />\n<br />\n<br />\n','2014-10-28 14:22:06','',4,'0','0'),(344,328,'Mr. G R Singh','Geyser Problem has been rectified in R M 211<br />\n<br />\n<br />\n','2014-10-28 16:05:20','',4,'0','0'),(345,337,'Mr. G R Singh','How did it broken ?<br />\n<br />\n<br />\n','2014-10-28 17:44:18','',4,'0','0'),(346,338,'Mr. G R Singh','Visit tomorrow and access the cost for repairing<br />\n<br />\n<br />\n','2014-10-28 17:45:44','',4,'0','0'),(347,341,'Mr. Durgesh Kumar Dwivedi','Dear Student,<br />\r\ncome here in server room in person with your I-Card.<br />\n<br />\nDurgesh Dwivedi<br />\r\nServer Room (LT)<br />\r\nMob. 9956101340<br />\n','2014-10-29 10:33:12','',8,'0','1'),(348,329,'Mr. G R Singh','Rectified on 28.10.2014<br />\n<br />\n<br />\n','2014-10-30 10:57:26','',4,'0','0'),(349,328,'Mr. G R Singh','Exhaust fan found burnt condition need material to rebind the same.<br />\n<br />\n<br />\n','2014-10-30 10:58:30','',4,'0','0'),(350,319,'Mr. G R Singh','Rectified on 29.10.2014<br />\n<br />\n<br />\n','2014-10-30 10:59:36','',4,'5','1'),(351,322,'Mr. G R Singh','the available cover of stone have been placed on the open chamber.<br />\n<br />\n<br />\n','2014-10-30 11:02:48','',4,'1','1'),(352,344,'Mr. G R Singh','the fan will be repaired and Geyser is belonging to your personal items. Kindly make a arrangement for the same your self or wait for spare time to be done by the institute workers.<br />\n<br />\n<br />\n','2014-10-30 11:06:41','',4,'0','1'),(353,327,'Mr. G R Singh','Mr. Pankaj has attend the problems today & replaced the defective condenser.<br />\n<br />\n<br />\n','2014-10-30 11:07:35','',4,'0','0'),(354,338,'Mr. G R Singh','I have visited the site & observed the nature of work involved to repair the same.<br />\n<br />\n<br />\n','2014-10-30 11:08:48','',4,'0','0'),(355,186,'Mr. G R Singh','today material is avilable & Mr. Beni is being deputed to attend the same.<br />\n<br />\n<br />\n','2014-10-30 11:25:46','',4,'5','1'),(356,322,'Mr. G R Singh','Done<br />\n<br />\n<br />\n','2014-10-30 11:26:07','',4,'1','1'),(357,306,'Mr. Akhilesh Mishra','Attended<br />\n<br />\n<br />\n','2014-10-30 11:32:21','',5,'0','0'),(358,317,'Mr. Akhilesh Mishra','Rectified<br />\n<br />\n<br />\n','2014-10-30 11:33:10','',5,'0','1'),(359,324,'Mr. Akhilesh Mishra','Rectified<br />\n<br />\n<br />\n','2014-10-30 11:34:04','',5,'1','1'),(360,325,'Mr. Akhilesh Mishra','Rectified<br />\n<br />\n<br />\n','2014-10-30 11:34:20','',5,'5','1'),(361,326,'Mr. Akhilesh Mishra','Under repair<br />\n<br />\n<br />\n','2014-10-30 11:37:13','',5,'0','1'),(362,334,'Mr. Akhilesh Mishra','Under repair<br />\n<br />\n<br />\n','2014-10-30 11:40:36','',5,'0','1'),(363,343,'Mr. Akhilesh Mishra','It is personal related items. Kindly make an arrangement for the same or wait to be free the institute technician.<br />\n<br />\n<br />\n','2014-10-30 11:44:05','',5,'0','0'),(364,308,'Mr. Akhilesh Mishra','Rectified<br />\n<br />\n<br />\n','2014-10-30 11:46:38','',5,'0','0'),(365,346,'Mr. Shailendra Singh','Dear Sir,<br />\r\n<br />\r\nplease contact to Mr. Arunesh In CC2(phone no is 2287).<br />\r\n<br />\r\nThanks and regards<br />\r\n<br />\r\nShailendra Singh<br />\r\nCC1<br />\n<br />\n<br />\n','2014-10-30 14:44:39','',10,'5','1'),(366,213,'kiranjot kaur gujral','sir, we are again requesting u to please put the routers in gh3 first floor backside near room no. 646 as no wifi signals reach here and it becomes really difficult for us to discuss in mass[in a group of 4-8] for our projects etc','2014-10-30 17:08:51','',0,'0','0'),(367,347,'Mr. G R Singh','Since all the room has centralized air conditioning for which a door closure has already provided. Inspite of this you need a door stopper to hold the door in front side.<br />\n<br />\n<br />\n','2014-10-30 17:16:21','',4,'0','1'),(368,213,'Mr. Santosh Kumar Yadav','Dear Student Please come in server room and contact to Mithilesh sir<br />\n<br />\n<br />\n','2014-10-31 06:54:17','',9,'0','1'),(369,322,'R S Bisht','Dear Sir,<br />\r\nThe Cable/Drain Chamber cover problem has not resolved till date.The cover not replaced. Earlier the complaint was made to Mr. Akhilesh Mishra, JE, Verbally and over phone. <br />\r\n<br />\r\nR.S. Bisht<br />\r\nIIIT-A','2014-10-31 09:22:40','',0,'0','0'),(370,294,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n Plz mention time when you available<br />\n<br />\n<br />\n','2014-10-31 10:00:30','',5,'0','1'),(371,339,'Mr. Akhilesh Mishra','Dear<br />\r\n student<br />\r\n If tube light is fuse plz manage yourself, It\'s policy matter<br />\n<br />\n<br />\n','2014-10-31 10:06:32','',5,'0','0'),(372,291,'Mr. Akhilesh Mishra','Dear<br />\r\n student<br />\r\n When you available, Plz mention time<br />\n<br />\n<br />\n','2014-10-31 10:13:24','',5,'0','1'),(373,347,'Dr. Ashutosh Mishra','The reasons for requesting the door stopper are as follows: <br />\r\n<br />\r\n1. The Central air conditioning that you mention is barely functional (erratic at best) - which leads to the room becoming significantly warmer than the passageway outside. <br />\r\n2. Very frequently - following sweeping and mopping in the room, the disinfectant odor become overwhelming and needs to be aired out. <br />\r\n3. Whenever there is a large congregation of students - the door needs to be kept open. <br />\r\n<br />\r\nI hope that these are satisfactory reasons.<br />\r\n<br />\r\nDr. Ashutosh Mishra','2014-10-31 10:31:36','',7,'0','1'),(374,291,'DIVYA SINGH','saturday ,sunday, tuesday whole day is free<br />\r\nwednesday 9-3','2014-10-31 11:31:44','',0,'0','0'),(375,351,'Mr. Yogesh Kardam','please contact to related staff then bring the system in m.cell<br />\n<br />\n<br />\n','2014-10-31 15:20:02','',3,'0','1'),(376,351,'Abhinav singh parihar','sir where is m.cell?','2014-11-01 17:40:22','',0,'0','0'),(377,356,'Mr. Akhilesh Mishra','Dear<br />\r\n Student<br />\r\n When you spare time plz call electrician Mr. Ravi no. 9651525436<br />\n<br />\n<br />\n','2014-11-03 09:28:24','',5,'0','1'),(378,330,'Dr G Satyavani','I kept a request for a water tap facility in the backyard for my residence D-3 and I think it is not done.','2014-11-03 10:52:18','',0,'0','0'),(379,344,'Dr G Satyavani','Thank you for the information, The electrician had taken the fan for repair. Can you please tell me when it will be replaced again.','2014-11-03 10:55:23','',0,'0','0'),(380,355,'Dr. Ashutosh Mishra','Meet Mr. Ajay Tiwari in the server room along with your ID. If you don\'t find him - meet me in CC3/5058.<br />\n<br />\nDr. Ashutosh Mishra<br />\n','2014-11-03 13:01:13','',7,'0','1'),(381,354,'Mr. G R Singh','Good think, The light will be taken care.<br />\n<br />\n<br />\n','2014-11-03 16:56:02','',4,'5','1'),(382,344,'Mr. G R Singh','Fan repaired & places as desired place.<br />\n<br />\n<br />\n','2014-11-03 17:03:11','',4,'0','1'),(383,328,'Mr. G R Singh','Dining hall Geyser replaced & Exhaust fan is under repaired.<br />\n<br />\n<br />\n','2014-11-03 17:05:14','',4,'0','0'),(384,337,'Mr. G R Singh','Any how sheet has been replaced.<br />\n<br />\n<br />\n','2014-11-03 17:05:51','',4,'0','0'),(385,350,'Mr. G R Singh','The complaints has been forwarded to the concern agency.<br />\n<br />\n<br />\n','2014-11-03 17:09:04','',4,'0','0'),(386,322,'Mr. G R Singh','The same person is being re deputed to check the same.<br />\n<br />\n<br />\n','2014-11-03 17:09:57','',4,'0','1'),(387,347,'Mr. G R Singh','It is my opinion that one can be used at a time either Door closure or Door Stopper yet it will be arranged shortly.<br />\n<br />\n<br />\n','2014-11-03 17:13:44','',4,'0','1'),(388,330,'Mr. Akhilesh Mishra','Mam<br />\r\n It\'s policy matter plz Request to DR(A)<br />\n<br />\n<br />\n','2014-11-03 19:21:19','',5,'0','1'),(389,330,'Dr G Satyavani','Thank you very much, I shall request DR(A).','2014-11-04 17:06:31','',0,'0','0'),(390,356,'Jagjot Singh','Okay Sir .<br />\r\nThank you for the helping.','2014-11-05 02:35:47','',0,'0','0'),(391,347,'Dr. Ashutosh Mishra','If the door stopper is beyond the capabilities of the institution or beyond the scope of the existing policies - kindly arrange for the removal of the door closer. That way I will be able to manually keep the door open when needed and closed when required.','2014-11-05 11:45:20','',0,'0','0'),(392,322,'Mr. G R Singh','Rectified & placed a new stone the open spaces.<br />\n<br />\n<br />\n','2014-11-05 12:48:29','',4,'5','1'),(393,352,'Mr. Akhilesh Mishra','Dear <br />\r\n student<br />\r\n When you available plz contact Electrician Mr babloo 8564064210<br />\n<br />\n<br />\n','2014-11-07 09:14:27','',5,'0','0'),(394,294,'Mr. Akhilesh Mishra','Dear<br />\r\nStudent<br />\r\nPlz mention time when you available plz call electrician Mr. Babloo 8564064210<br />\n<br />\n<br />\n','2014-11-07 15:26:59','',5,'0','0'),(395,364,'Mr. Akhilesh Mishra','Dear student<br />\r\n Plz call Electrician Mr. Babloo When you available in your room his no is 8564064210 when your problem resolve plz reciprocate your response<br />\n<br />\n<br />\n','2014-11-07 22:24:19','',5,'0','0'),(396,124,'Mr. Ajay Kumar Tiwari','contact serve room in person ...<br />\n<br />\n<br />\n','2014-11-10 16:57:46','',6,'0','0'),(397,126,'Mr. Ajay Kumar Tiwari','contact serve room in person ...<br />\n<br />\n<br />\n','2014-11-10 16:57:58','',6,'0','0'),(398,371,'Mr. G R Singh','Person will visit tomorrow.<br />\n<br />\n<br />\n','2014-11-11 17:10:10','',4,'0','0'),(399,360,'Mr. G R Singh','Mr. Beni prasad is being deputed to attend the problems<br />\n<br />\n<br />\n','2014-11-11 17:11:53','',4,'0','0'),(400,374,'Mr. G R Singh','Mr. Bablu Prasad has deputed to attend the complains.<br />\n<br />\n<br />\n','2014-11-12 09:43:46','',4,'5','1'),(401,347,'Mr. G R Singh','Door Stopper has been fixed as per need<br />\n<br />\n<br />\n','2014-11-12 10:42:03','',4,'0','0'),(402,360,'Mr. G R Singh','Table has been rectified<br />\n<br />\n<br />\n','2014-11-12 12:37:42','',4,'0','0'),(403,311,'Muneendra Ojha','Dear Sir,<br />\r\n<br />\r\nSince the requested action was taken care of how can this ticket be resolved and closed?<br />\r\n<br />\r\nPlease look in the matter and take necessary action.<br />\r\n<br />\r\nThanks,','2014-11-14 09:53:20','',0,'0','0'),(404,311,'Muneendra Ojha','Dear Sir,<br />\r\n<br />\r\nSince the requested action was NOT taken care of how can this ticket be resolved and closed?<br />\r\n<br />\r\nPlease look in the matter and take necessary action.<br />\r\n<br />\r\nThanks,','2014-11-14 09:58:40','',0,'0','0'),(405,382,'Mr. Yogesh Kardam','its battery is working OR not ?<br />\n<br />\n<br />\n','2014-11-14 16:01:51','',3,'0','0'),(406,392,'Mr. Akhilesh Mishra','Dear<br />\r\n dear <br />\r\n Plz Mention your room and mobile no.<br />\n<br />\n<br />\n','2014-11-18 09:38:09','',5,'0','1'),(407,351,'Mr. Yogesh Kardam','please, contact to related staff in the lab<br />\n<br />\n<br />\n','2014-11-18 13:12:36','',3,'0','0'),(408,392,'MAYANK PEGWAR','Name :Mayank Pegwar<br />\r\nContact No. :08176025960<br />\r\nroom no. :805, BH3<br />\r\n<br />\r\nTube-light holder is defective and it is an exam time, I\'m not able to study after 5 o\'clock and I have already complaint so many times in BH-3 warden room.<br />\r\nI get tired of complaining about the tube-light but no one has comes yet now i\'m complaining in the help desk. Please change the tube-light holder as soon as possible. I hope you\'ll change it by today itself. thank you','2014-11-18 17:48:38','',0,'0','0');
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INSERT INTO `hesk_tickets` VALUES (8,'Z4B-USJ-96ZN','PRETAM JAYASWAL L','ISE2013025@iiita.ac.in',14,'2','BATHROOM LIGHTS and SANITATION ISSUE.','sir i have requested care taker (pandit ji) to repair the lights in bathroom and he always says the deficiency of resources and budget. <br />\r\nAnd also there are serious sanitation issues in washrooms and corridors are not properly clean by the sweepers. <br />\r\nand Water logging in washrooms is serious issue at bh2 and you can confirm the same with any hosteller at bh2.','2014-08-28 14:51:50','2014-09-06 08:39:43','172.31.1.4',NULL,'3',4,'00:14:58','1',4,'0','0','','','<li class=\"smaller\">2014-08-28 14:51:50 | submitted by PRETAM JAYASWAL L</li><li class=\"smaller\">2014-08-28 14:51:50 | automatically assigned to Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-08-29 09:14:51 | assigned to Mr. Gaj Raj Singh (grsingh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 10:21:57 | status changed to Replied by Mr. Gaj Raj Singh (grsingh)</li><li class=\"smaller\">2014-08-29 18:16:30 | priority changed to <font class=\"medium\">Medium</font> by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-06 14:09:43 | closed by (automatically)</li>','BH-2','','','','','','','','','','','','','','','','','','',''),(9,'M7V-T9Y-3ENT','Vrijendra singh','vrij@iiita.ac.in',9,'3','Maintenance required at E2','1. Door of the top floor (there is a gap through which lots of rainy water come inside the whole house)<br />\r\n2. Shower System ( 1 unit)<br />\r\n3.door bell<br />\r\n4. Cleaning of big grasses near the back door of E2.','2014-08-28 15:07:18','2014-09-01 04:16:31','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-28 15:07:18 | submitted by Vrijendra singh</li><li class=\"smaller\">2014-08-28 15:07:18 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-01 09:46:31 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (E-Block)','','','','','','','','','','','','','','','','','','',''),(10,'MA1-S2D-4A9Y','Vrijendra singh','vrij@iiita.ac.in',4,'1','interrupted TV channels','90% Of the time either service is not there or if service is there lots of Interruption is there.','2014-08-28 15:13:09','2014-09-19 11:49:57','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-28 15:13:09 | submitted by Vrijendra singh</li><li class=\"smaller\">2014-08-28 15:13:09 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-28 15:43:28 | assigned to Mr. Mithilesh Kumar Mishra (mmishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-12 09:37:56 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-19 17:19:57 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','Residential (E-Block)','','','','','','','','','','','','','','','','','','',''),(11,'BN1-53S-3Q4E','Akanksha','a.jindal03@gmail.com',10,'3','blockage in drainage in washroom','There is a problem of some sort of blocking in drainage in two washrooms (the water drains very slowly and takes time, so the water sometimes get accumulated in the bathroom area itself which is not a good scene to the eyes) and also there is one washroom with a door which can\'t be closed( so making it useless)which makes almost 3 out of 4 bathrooms not up to the mark. Kindly take some action to fix it as soon as possible.<br />\r\n<br />\r\nThanks.','2014-08-28 15:38:45','2014-08-31 04:24:26','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-28 15:38:45 | submitted by Akanksha</li><li class=\"smaller\">2014-08-28 15:38:45 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-28 16:05:58 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-31 09:54:26 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-3','First floor','','','','','','','','','','','','','','','','','',''),(13,'727-G2M-HR32','Krishna Pratap Singh','kpsingh@iiita.ac',9,'1','Lickage in Water Tap','One of the water tap, in bathroom, is not working.','2014-08-28 16:21:28','2014-08-29 06:36:53','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-28 16:21:28 | submitted by Krishna Pratap Singh</li><li class=\"smaller\">2014-08-28 16:21:28 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-28 16:28:08 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 12:06:53 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (D-Block)','8','','','','','','','','','','','','','','','','','',''),(14,'YEL-JJT-4S6U','Anand kumar verma','vermaanand010@gmail.com',18,'1','gerardiing gmail password,useridpassword','Sir my enrollment no. Is IEC2014060<br />\r\nSir i have changed my gmailpassword,useridpassword but now i forgot my both password so please sir send my new password and userid password .please sir beacuse sir due to changed of password my itp assignment is not being submitted','2014-08-28 16:51:35','2014-08-29 04:46:30','172.31.1.4',NULL,'1',7,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-28 16:51:35 | submitted by Anand kumar verma</li><li class=\"smaller\">2014-08-28 16:51:35 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-08-28 16:55:27 | closed by Customer</li><li class=\"smaller\">2014-08-28 16:57:22 | opened by Customer</li><li class=\"smaller\">2014-08-29 10:16:30 | assigned to Dr. Ashutosh Mishra (am) by Mr. Ajay Kumar Tiwari (ajay)</li>','BH-2','1','','','','','','','','','','','','','','','','','',''),(15,'V2W-PMB-6WBS','Neeraj Kumar Shah','ise2013004@iiita.ac.in',15,'1','regarding Electric switch of room401,BH2','I have already complaint in BH2 register that in my room 401,BH2 Electric switch is not working before 3-4 week.<br />\r\n<br />\r\nNo one came for maintenance till now.<br />\r\n<br />\r\nPlease take action for same asap.<br />\r\n<br />\r\nThank<br />\r\nNeeraj Kumar Shah<br />\r\nISE2013004','2014-08-28 17:55:44','2014-09-04 04:11:42','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-28 17:55:44 | submitted by Neeraj Kumar Shah</li><li class=\"smaller\">2014-08-28 17:55:44 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-28 17:59:16 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-04 09:41:42 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','room no 401','','','','','','','','','','','','','','','','','',''),(16,'L5X-DSG-M59A','Snehasish','snehasishroy39@gmail.com',15,'1','Tubelight not working','Hello Sir,<br />\r\nI have written multiple complaints regarding the damaged tubelight but got no response.<br />\r\n<br />\r\nHoping for a positive reply.<br />\r\n<br />\r\nRegards,<br />\r\nSnehasish Roy<br />\r\n+919794674998<br />\r\nRIT2011091','2014-08-28 17:59:59','2014-08-31 19:26:04','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-28 17:59:59 | submitted by Snehasish</li><li class=\"smaller\">2014-08-28 17:59:59 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 09:14:14 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 00:56:04 | closed by Customer</li>','BH-3','Room No. 939','','','','','','','','','','','','','','','','','',''),(17,'8S7-L65-L1HA','Girish Kumar Dixit','girish@iiita.ac.in',18,'1','To recover the old mail','Due to transfer of mail in the gmail account all the old mails are not recover yet.<br />\r\n<br />\r\nPlease do the needful.<br />\r\n<br />\r\nGirish Dixit<br />\r\nOffice of the DR(E)','2014-08-28 18:03:57','2014-09-01 07:21:00','172.31.1.4',NULL,'3',7,'00:01:32','1',7,'0','0','','','<li class=\"smaller\">2014-08-28 18:03:57 | submitted by Girish Kumar Dixit</li><li class=\"smaller\">2014-08-28 18:03:57 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-08-29 10:13:25 | assigned to Dr. Ashutosh Mishra (am) by Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-01 12:51:00 | closed by Dr. Ashutosh Mishra (am)</li>','Admin Building','1','','','','','','','','','','','','','','','','','',''),(18,'J2U-V52-U5ES','Neeraj Kumar Shah','ise2013004@iiita.ac.in',15,'1','Near Room no 401','In the bathroom many taps are not working properly. During bath in the bathroom water always reside in the bathroom.<br />\r\nNo tube light is present in bathroom.<br />\r\nAlways darkness present in the bathroom.<br />\r\nPlease make some arrangement for solving this issues.','2014-08-28 18:34:55','2014-08-31 04:27:59','172.31.1.3',NULL,'3',5,'00:03:06','1',5,'0','0','','','<li class=\"smaller\">2014-08-28 18:34:55 | submitted by Neeraj Kumar Shah</li><li class=\"smaller\">2014-08-28 18:34:55 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 09:13:46 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-31 09:57:59 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','Near Room no 406 bathroom','','','','','','','','','','','','','','','','','',''),(19,'PDN-EBB-QSR6','Neeraj Kumar Shah','ise2013004@iiita.ac.in',9,'3','Near Room no 406 bathroom','In the bathroom many taps are not working properly. During bath in the bathroom water always reside in the bathroom.<br />\r\nNo tube light is present in bathroom.<br />\r\nAlways darkness present in the bathroom.<br />\r\nPlease make some arrangement for solving this issues.','2014-08-28 18:35:37','2014-08-31 04:25:06','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-28 18:35:37 | submitted by Neeraj Kumar Shah</li><li class=\"smaller\">2014-08-28 18:35:37 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 09:12:15 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-31 09:55:06 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','Near Room no 406 bathroom','','','','','','','','','','','','','','','','','',''),(20,'ZSE-N6J-TTYA','Ajay Yadav','iec2012090@iiita.ac.in',15,'1','regarding 3-port sockets','Respected sir,<br />\r\n i like to draw attention towards my room threatening conditions. we have 9 sockets out of which only 2 are working . this lead to conflict among roommates as we quarrel upon charging our devices(laptop,charger,etc)<br />\r\nso,kindly look in our matter.<br />\r\nthanking you.','2014-08-28 20:05:15','2014-09-01 04:12:29','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-28 20:05:15 | submitted by Ajay Yadav</li><li class=\"smaller\">2014-08-28 20:05:15 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 09:13:10 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 09:42:29 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-4','room 1125','','','','','','','','','','','','','','','','','',''),(21,'WJN-WR2-DY6A','Omar Hassan','iit2013010@iiita.ac.in',13,'3','Fitting of Mirror','I need to put up a mirror on the wall. It will require a drill.','2014-08-28 20:24:02','2014-09-05 06:02:23','172.31.1.4',NULL,'3',4,'00:02:52','1',4,'0','0','','','<li class=\"smaller\">2014-08-28 20:24:02 | submitted by Omar Hassan</li><li class=\"smaller\">2014-08-28 20:24:02 | automatically assigned to Mr. Gaj Raj Singh (grsingh)</li><li class=\"smaller\">2014-09-05 11:32:23 | closed by (automatically)</li>','BH-3','Room 838','','','','','','','','','','','','','','','','','',''),(22,'WX9-YGZ-PA83','Bharat','ibi2013004@iiita.ac.in',7,'1','AC not working','sir,<br />\r\nour lab 4115 central HVAC is not working even in day working hours.We had already complaint regarding the same in past 2-3 times.But, still no assistance provided.<br />\r\n<br />\r\n<br />\r\nThank You!','2014-08-28 21:18:58','2014-09-05 04:34:36','172.31.1.4',NULL,'3',4,'00:05:48','1',4,'0','0','','','<li class=\"smaller\">2014-08-28 21:18:58 | submitted by Bharat</li><li class=\"smaller\">2014-08-28 21:18:58 | automatically assigned to Mr. Gaj Raj Singh (grsingh)</li><li class=\"smaller\">2014-09-05 10:04:36 | closed by (automatically)</li>','CC-2','4115 BI lab','','','','','','','','','','','','','','','','','',''),(23,'DY3-9DA-5XTL','Saurabh Verma','saurabhverma956@gmail.com',2,'1','NO WIFI SIGNAL','There is no wifi signal in my room (room no. 424) Bh2.<br />\r\nI did complaint about this issue to caretaker, and networking related persons many days before. But still this problem is not solved. Because of no wifi signal I am facing many troubles.<br />\r\nI am M.TECH 2nd yr student so I have to do my Thesis, my thesis is related to "wireless sensor network". So I need wifi connection.<br />\r\nPlease provide me wifi connection so I can complete my thesis successfully.<br />\r\n<br />\r\nThanks.','2014-08-28 21:50:47','2014-09-02 10:30:13','172.31.1.4',NULL,'3',7,'00:05:31','1',7,'0','0','','','<li class=\"smaller\">2014-08-28 21:50:47 | submitted by Saurabh Verma</li><li class=\"smaller\">2014-08-28 21:50:47 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-08-29 09:33:25 | assigned to Dr. Ashutosh Mishra (am) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-02 16:00:13 | closed by Dr. Ashutosh Mishra (am)</li>','BH-2','ROOM NO. 424','','','','','','','','','','','','','','','','','',''),(24,'LHL-A7T-NPXB','ASHISH CHHONKAR','iis2013003@iiita.ac.in',10,'1','leaking of tap in bathrooms','There is a problem in BH2 bathrooms that many tapsand leaking from a long time. due to this, wastage of water occur.','2014-08-28 22:06:18','2014-08-31 04:21:46','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','1#IMG_20140828_221154.jpg,2#IMG_20140828_221319.jpg,','','<li class=\"smaller\">2014-08-28 22:06:18 | submitted by ASHISH CHHONKAR</li><li class=\"smaller\">2014-08-28 22:06:18 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-08-31 09:51:46 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','526','','','','','','','','','','','','','','','','','',''),(25,'S2J-7AE-69S3','Sampath','magavathsampath@gmail.com',18,'1','IIIT mail not working','Sir, <br />\r\n My iiit mail is not accepting my password (I had changed my password),So I\'m not able to access my account and I\'m not able to submit my ITP Assignments. Please Help me','2014-08-28 23:42:59','2014-09-02 12:01:01','172.31.1.3',NULL,'3',7,'00:02:02','1',7,'0','0','','','<li class=\"smaller\">2014-08-28 23:42:59 | submitted by Sampath</li><li class=\"smaller\">2014-08-28 23:42:59 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-02 17:31:01 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-02 17:31:01 | closed by Dr. Ashutosh Mishra (am)</li>','BH-2','650','','','','','','','','','','','','','','','','','',''),(26,'95P-ULV-UT3E','Rajnish Kumar','rs160@iiita.ac.in',15,'1','problem in switch of the electrical wire','Please do it as soon as possible.<br />\r\nTanking you','2014-08-29 09:17:43','2014-09-04 04:11:18','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-29 09:17:43 | submitted by Rajnish Kumar</li><li class=\"smaller\">2014-08-29 09:17:43 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 09:19:16 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-04 09:41:18 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','4302','','','','','','','','','','','','','','','','','',''),(27,'WDQ-N3Z-GX35','durgesh','durgesh@iiita.ac.in',6,'1','Electric switch and socket problem','Dear sir,<br />\r\nAt my residential unit B-5 some power sockets and on/off switches are not working. kindly do the needful.<br />\r\n<br />\r\n<br />\r\nDurgesh','2014-08-29 09:51:00','2014-09-06 08:56:52','172.31.1.4',NULL,'3',4,'00:10:19','1',4,'0','0','','','<li class=\"smaller\">2014-08-29 09:51:00 | submitted by durgesh</li><li class=\"smaller\">2014-08-29 09:51:00 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 10:03:17 | assigned to Mr. Gaj Raj Singh (grsingh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 12:30:03 | closed by Customer</li><li class=\"smaller\">2014-08-29 12:30:08 | opened by Customer</li><li class=\"smaller\">2014-09-06 14:26:52 | closed by Mr. G R Singh (grsingh)</li>','Residential (B-Block)','B-5','','','','','','','','','','','','','','','','','',''),(28,'QEU-1R9-RN2B','Dr Vijay Chaurasiya','vijayk@iiita.ac.in',12,'1','Maintenance Required','Sri G R Singh<br />\r\nThe AC of MS class rooms situated in LT ground floor is not working at all and need immediate repair/ maintenance to conduct the classes properly.','2014-08-29 09:55:46','2014-08-31 04:28:19','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-29 09:55:46 | submitted by Dr Vijay Chaurasiya</li><li class=\"smaller\">2014-08-29 09:55:46 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 10:04:13 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 12:49:45 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-08-29 15:28:23 | opened by Customer</li><li class=\"smaller\">2014-08-31 09:58:19 | closed by Mr. Akhilesh Mishra (amishra)</li>','LT','4','','','','','','','','','','','','','','','','','',''),(29,'7ZL-J73-5VZE','Ramesh','ramesh@iiita.ac.in',15,'1','UPS failled','The all computer systems connected to UPS, are not working.','2014-08-29 10:41:44','2014-08-29 05:23:45','172.31.1.3',NULL,'3',5,'00:04:34','1',5,'0','0','','','<li class=\"smaller\">2014-08-29 10:41:44 | submitted by Ramesh</li><li class=\"smaller\">2014-08-29 10:41:44 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 10:47:03 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 10:53:45 | closed by Mr. Akhilesh Mishra (amishra)</li>','Library','GF UPS Room','','','','','','','','','','','','','','','','','',''),(30,'881-NRJ-9GRW','Pooja Mishra','pooja@iiita.ac.in',9,'1','no water from some of the taps','Dear Sir/Madam, <br />\r\nThere is almost no water in one of the bathroom and in wash basins in the house H-3 from last week. The water flow is very less and whatever water coming from taps (by water tank)is not very clean. <br />\r\nThanking you in anticipation<br />\r\n<br />\r\n-Pooja Mishra <br />\r\n Contact no- 9997565965','2014-08-29 11:00:33','2014-08-31 04:28:33','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-29 11:00:33 | submitted by Pooja Mishra</li><li class=\"smaller\">2014-08-29 11:00:33 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 11:05:54 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-31 09:58:33 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (H-Block)','3','','','','','','','','','','','','','','','','','',''),(31,'9T6-SB2-M8P4','shweta','pse2014001@iiita.ac.in',2,'1','lan socket','sir,<br />\r\nIn my room LAN socket is not working ....and there is very weak signal of wifi in my room....thats why i am facing many problems in my studies...so kindly please take some action immediately ... 42','2014-08-29 11:46:14','2014-08-29 09:54:04','172.31.1.4',NULL,'3',2,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-29 11:46:14 | submitted by shweta</li><li class=\"smaller\">2014-08-29 11:46:14 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 12:15:44 | assigned to Mr. Mithilesh Kumar Mishra (mmishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 15:24:04 | closed by Mr. Mithilesh Kumar Mishra (mmishra)</li>','GH-2','room no-317','','','','','','','','','','','','','','','','','',''),(32,'4Z5-Z2H-ER98','banwari lal','khatibnu87@gmail.com',18,'1','issue id and password','sir<br />\r\ni admit here since 26 july til i have no my id and password of iiit account issue my id and password for submmit itp assingment','2014-08-29 11:51:20','2014-08-29 07:30:50','172.31.1.4',NULL,'3',6,'00:02:12','1',6,'0','0','','','<li class=\"smaller\">2014-08-29 11:51:20 | submitted by banwari lal</li><li class=\"smaller\">2014-08-29 11:51:20 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 12:16:43 | assigned to Mr. Ajay Kumar Tiwari (ajay) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 13:00:50 | closed by Mr. Ajay Kumar Tiwari (ajay)</li>','LT','server room','','','','','','','','','','','','','','','','','',''),(33,'XRY-7QS-RN6D','a j s ramakrishna','ajsramakrishna@gmail.com',18,'1','id and password for assignment submison','sir i joined in second round and i still didn\'t my iiita account and i was unabble to submit my assignment nor acess the wifi services provided by the collage','2014-08-29 11:52:33','2014-08-29 07:29:55','172.31.1.4',NULL,'3',6,'00:00:57','1',6,'0','0','','','<li class=\"smaller\">2014-08-29 11:52:33 | submitted by a j s ramakrishna</li><li class=\"smaller\">2014-08-29 11:52:33 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-08-29 12:59:55 | closed by Mr. Ajay Kumar Tiwari (ajay)</li>','LT','server room','','','','','','','','','','','','','','','','','',''),(34,'QHS-AJL-6X7E','praveen verma','vermapraveen212@gmail.com',18,'1','issue id and password','sir<br />\r\nfor submiting itp assingment i need my id and password so please issue me my id and password quickly','2014-08-29 11:58:29','2014-09-05 10:07:44','172.31.1.4',NULL,'3',6,'00:00:58','1',6,'0','0','','','<li class=\"smaller\">2014-08-29 11:58:29 | submitted by praveen verma</li><li class=\"smaller\">2014-08-29 11:58:29 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 12:16:24 | assigned to Mr. Ajay Kumar Tiwari (ajay) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-05 15:37:44 | closed by (automatically)</li>','LT','server room','','','','','','','','','','','','','','','','','',''),(35,'92R-5S6-NWRL','Dusa Rajender','imi2014007@iiita.ac.in',2,'1','Network Problem','sir,<br />\r\nin my system lan is connecting but net is not going on.<br />\r\nso, i am unable to access internet.','2014-08-29 12:21:04','2014-09-01 07:03:22','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-29 12:21:04 | submitted by Dusa Rajender</li><li class=\"smaller\">2014-08-29 12:21:04 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 13:23:49 | assigned to Mr. Mithilesh Kumar Mishra (mmishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 16:06:12 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 12:33:22 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','CC-1','2307 Lab','','','','','','','','','','','','','','','','','',''),(36,'HDR-5HZ-AE5Q','Mithun P','imi2013012@iiita.ac.in',18,'1','iiita mail access issue','Sir, <br />\r\n<br />\r\nBecause of some reasons, I didn\'t upgrade my IIITA mail password, now not able to access institute mail service. <br />\r\nI went to Server room, was told to use this help desk service. Hoping this issue will be solved soon.<br />\r\n<br />\r\nmy alternate mail ID is <a href=\"mailto:mithunp100@gmail.com\">mithunp100@gmail.com</a>','2014-08-29 12:37:18','2014-09-05 10:07:44','172.31.1.3',NULL,'3',6,'00:01:14','1',6,'0','0','','','<li class=\"smaller\">2014-08-29 12:37:18 | submitted by Mithun P</li><li class=\"smaller\">2014-08-29 12:37:18 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 13:24:30 | assigned to Mr. Ajay Kumar Tiwari (ajay) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-05 15:37:44 | closed by (automatically)</li>','CC-1','<a href=\"mailto:IMI2013012@iiita.ac.in\">IMI2013012@iiita.ac.in</a>','','','','','','','','','','','','','','','','','',''),(37,'LE1-BEV-YX88','Ashish reddy','ash.chocolate4@gmail.com',18,'1','Access of mail','i didnt get my college mail neither gmail nor indem mail.bcoz of this i couldnt upload my programs and cant access internet.','2014-08-29 13:05:49','2014-09-08 11:27:37','172.31.1.3',NULL,'3',6,'00:05:05','1',6,'0','0','','','<li class=\"smaller\">2014-08-29 13:05:49 | submitted by Ashish reddy</li><li class=\"smaller\">2014-08-29 13:05:49 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 13:24:13 | assigned to Mr. Ajay Kumar Tiwari (ajay) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-08 16:57:37 | closed by (automatically)</li>','Admin Building','1','','','','','','','','','','','','','','','','','',''),(38,'M66-19A-TDLT','RAJAT SAXENA','IEC2014072@iiita.ac.in',2,'1','Unable to login to ironport and INDEM','Respected Sir,<br />\r\n This is to inform you that I am unable to access LAN, wifi and INDEM as username and password are not accepted. I have also provided my name and roll number in excel sheet.<br />\r\n<br />\r\n Please provide my password so that i can use these services.<br />\r\n <br />\r\n Any help will be greatly appreciated.<br />\r\n <br />\r\n Thanking you,<br />\r\n<br />\r\nYours faithfully,<br />\r\nRAJAT SAXENA<br />\r\nIEC2014072<br />\r\nmob. 8171359599','2014-08-29 14:35:47','2014-08-29 11:46:35','172.31.1.4',NULL,'3',8,'00:04:37','0',8,'0','0','','','<li class=\"smaller\">2014-08-29 14:35:47 | submitted by RAJAT SAXENA</li><li class=\"smaller\">2014-08-29 14:35:47 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 14:49:47 | assigned to Mr. Mithilesh Kumar Mishra (mmishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 16:05:38 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-08-29 17:16:35 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','BH-2','448','','','','','','','','','','','','','','','','','',''),(39,'4BT-BEJ-75XQ','Rohit (Peon)','manoj@iiita.ac.in',6,'1','Electrical Complaint','1.Room No. 101 ke toilet ki tubelight fuse hai nahi jalti hai','2014-08-29 16:28:18','2014-09-01 07:50:36','172.31.1.4',NULL,'3',4,'00:10:33','1',4,'0','0','','','<li class=\"smaller\">2014-08-29 16:28:18 | submitted by Rohit (Peon)</li><li class=\"smaller\">2014-08-29 16:28:18 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 16:58:29 | assigned to G R Singh (grsingh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 17:54:01 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-08-29 17:55:06 | status changed to Waiting reply by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-01 13:20:36 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Room No. -101','','','','','','','','','','','','','','','','','',''),(40,'1DQ-83Z-9LH5','R.S. Bisht','rajbisht@iiita.ac.in',15,'1','Office Fan','Wall mounted Office fan near my seat in a/c section is not working properly and required to change the direction of fan also. Please rectify the problem.<br />\r\nThanks,<br />\r\n<br />\r\nR.S. Bisht','2014-08-29 16:52:49','2014-09-03 05:03:36','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-29 16:52:49 | submitted by R.S. Bisht</li><li class=\"smaller\">2014-08-29 16:52:49 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 16:58:06 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-03 10:33:36 | closed by Mr. Akhilesh Mishra (amishra)</li>','Admin Building','Accounts Section','','','','','','','','','','','','','','','','','',''),(41,'ZPA-W6E-Z491','Anindya Mukherjee','IEC2014051@iiita.ac.in',2,'1','Unable to login to INDEM','Respected Sir,<br />\r\n I am unable to login to LAN, wifi and INDEM respectively. Please provide the password so that i can use services provided to me.<br />\r\n<br />\r\nThanking you,<br />\r\n<br />\r\nYours faithfully,<br />\r\nAnindya mukherjee<br />\r\nIEC2014051<br />\r\nmob. 9792661914','2014-08-29 17:07:16','2014-09-19 04:18:04','172.31.1.4',NULL,'3',2,'00:00:49','1',2,'0','0','','','<li class=\"smaller\">2014-08-29 17:07:16 | submitted by Anindya Mukherjee</li><li class=\"smaller\">2014-08-29 17:07:16 | automatically assigned to Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-08-29 17:14:23 | assigned to Mr. Mithilesh Kumar Mishra (mmishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-19 09:48:04 | closed by (automatically)</li>','BH-2','648','','','','','','','','','','','','','','','','','',''),(42,'2JE-NST-TDR9','Shivanshu Trivedi','shivanshutrivedi0@gmail.com',2,'1','CANT LOGIN IN INDEEM','Respected Sir,<br />\r\n I am unable to login into my indeem portal via my given account.I am also unable to login into secure website for lan connection .Kindly help me out.','2014-08-29 17:16:04','2014-09-02 04:34:04','172.31.1.6',NULL,'3',0,'00:12:05','1',8,'0','0','','','<li class=\"smaller\">2014-08-29 17:16:04 | submitted by Shivanshu Trivedi</li><li class=\"smaller\">2014-09-02 10:04:04 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','BH-2','445','','','','','','','','','','','','','','','','','',''),(43,'AS8-U69-P2UY','Prashant Kumar Srivastava','prashantkr@iiita.ac.in',2,'1','test','test message','2014-08-29 17:16:32','2014-08-29 11:48:04','172.31.1.4',NULL,'0',1,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-29 17:16:32 | submitted by Prashant Kumar Srivastava</li><li class=\"smaller\">2014-08-29 17:18:04 | assigned to Prashant Kumar Srivastava (Administrator) by Prashant Kumar Srivastava (Administrator)</li>','LT','server room','','','','','','','','','','','','','','','','','',''),(44,'RV6-85P-ZT3R','Saurabh Verma','saurabhverma956@gmail.com',10,'1','water wastage & worst cond. of washroom','I want to inform you that there are very bad condition of washrooms in BH2. Washrooms are very dirty because of lack of cleaning and ignorance. There is no proper maintenance work. Approx all washrooms in bad condition we are facing very troubles because of this. We already complaint to caretaker many times, but the problem is not solved.<br />\r\n<br />\r\nEven there is no proper arrangement of electricity in washroom and Bh2 persons excuses us that they don\'t have sufficient material to repair all the things.<br />\r\nIn T-2 (near room no 419) washroom water is continuously flowing from two days. It\'s not repair till now, water is continuously wasting.<br />\r\nSo I request you to take these issues seriously and solve them asap.<br />\r\n<br />\r\nI am attaching some pics as the proof of all the things as mentioned above.<br />\r\n<br />\r\nThanks & Regards,<br />\r\nsaurabh','2014-08-29 17:20:14','2014-09-02 10:22:30','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','3#Capture11.PNG,4#Capture33.PNG,','','<li class=\"smaller\">2014-08-29 17:20:14 | submitted by Saurabh Verma</li><li class=\"smaller\">2014-08-29 17:20:14 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-08-31 09:52:45 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-02 12:58:01 | opened by Customer</li><li class=\"smaller\">2014-09-02 12:58:32 | closed by Customer</li><li class=\"smaller\">2014-09-02 12:58:42 | opened by Customer</li><li class=\"smaller\">2014-09-02 15:51:17 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-02 15:51:47 | status changed to Waiting reply by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-02 15:52:30 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','T-2','','','','','','','','','','','','','','','','','',''),(45,'WRP-BJJ-JZ6T','Gaurav Kumar','grv2ma@gmail.com',18,'1','Regarding Migrate IIIT-A mail','I would like to migrate my IIIT-A Mail into Gmail My details are give blow<br />\r\n<br />\r\nGaurav Kumar<br />\r\n<br />\r\nEnrollment No : IIT2009035<br />\r\nB.Tech IT<br />\r\n E-Mail : <a href=\"mailto:grv2ma@gmail.com\">grv2ma@gmail.com</a>','2014-08-29 17:20:55','2014-09-05 12:15:45','172.31.1.4',NULL,'3',6,'00:00:26','1',6,'0','0','','','<li class=\"smaller\">2014-08-29 17:20:55 | submitted by Gaurav Kumar</li><li class=\"smaller\">2014-08-29 17:20:55 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-05 17:45:45 | closed by (automatically)</li>','LT','IIT2009035','','','','','','','','','','','','','','','','','',''),(46,'14B-YDL-L3ZM','Tejesh Singh','tejeshiiita@gmail.com',18,'1','Regarding Migrate IIIT-A mail','I would like to migrate my IIIT-A Mail into Gmail My details are give blow<br />\r\n<br />\r\nTejesh singh<br />\r\n<br />\r\nEnrollment No : IIT2010007<br />\r\nB.Tech IT<br />\r\nE-Mail : <a href=\"mailto:tejeshiiita@gmail.com\">tejeshiiita@gmail.com</a>','2014-08-29 17:23:04','2014-09-05 12:15:45','172.31.1.4',NULL,'3',6,'00:00:04','1',6,'0','0','','','<li class=\"smaller\">2014-08-29 17:23:04 | submitted by Tejesh Singh</li><li class=\"smaller\">2014-08-29 17:23:04 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-05 17:45:45 | closed by (automatically)</li>','LT','IIT2010007','','','','','','','','','','','','','','','','','',''),(47,'W58-XWN-1LSW','upasana singh','iit2014053@iiita.ac.in',2,'3','no internet access','no internet access even with lan wire','2014-08-29 17:39:36','2014-08-29 12:14:47','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-29 17:39:36 | submitted by upasana singh</li><li class=\"smaller\">2014-08-29 17:39:36 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-08-29 17:43:19 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-08-29 17:44:47 | closed by Customer</li>','GH-1','108','','','','','','','','','','','','','','','','','',''),(48,'YRB-13V-V3YR','Apurva Gupta','ibm2014007@iiita.ac.in',18,'1','Regarding alottment of new mail id','Sir I hve attached a application regarding my issue of alottment of new mail id after internal sliding','2014-08-29 17:45:30','2014-09-08 04:04:10','172.31.1.3',NULL,'3',6,'00:04:53','1',6,'0','0','5#Application.docx,','','<li class=\"smaller\">2014-08-29 17:45:30 | submitted by Apurva Gupta</li><li class=\"smaller\">2014-08-29 17:45:30 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-08 09:34:10 | closed by (automatically)</li>','GH-1','2','','','','','','','','','','','','','','','','','',''),(49,'R5T-MEV-4QMX','Dr Akhilesh Tiwari','atiwari@iiita.ac.in',15,'1','Backyard Light','I have already made complaint regarding the H-Block (H1-H6) backyard Pole Light. It is not functioning since a long time, there will be threat of snakes as well.<br />\r\n<br />\r\nAlso since few weeks front side road light is also not working. <br />\r\n<br />\r\nPlease look as soon as possible.','2014-08-30 12:05:10','2014-09-16 10:18:55','172.31.1.4',NULL,'3',5,'00:04:10','1',4,'0','0','','','<li class=\"smaller\">2014-08-30 12:05:10 | submitted by Dr Akhilesh Tiwari</li><li class=\"smaller\">2014-08-30 12:05:10 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-06 14:58:57 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-07 23:08:39 | opened by Customer</li><li class=\"smaller\">2014-09-09 15:29:41 | moved to category Electrical (Off-Acad-Hostel) by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 15:29:41 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-16 15:48:55 | closed by (automatically)</li>','Admin Building','H-4 Block','','','','','','','','','','','','','','','','','',''),(50,'X3L-VQB-YUQ6','Priyanka Tanvani','iit2012194@iiita.ac.in',15,'3','Faulty Tube light','One tubelight in my room (704) in GH3 is faulty since the beginning of the semester for which i have complained multiple times.<br />\r\nI\'d be highly obliged if it could be repaired before the upcoming mid semester examinations.<br />\r\nThanking You.','2014-08-30 17:58:21','2014-09-04 09:05:33','172.31.1.4',NULL,'3',5,'00:04:45','0',5,'0','0','','','<li class=\"smaller\">2014-08-30 17:58:21 | submitted by Priyanka Tanvani</li><li class=\"smaller\">2014-08-30 17:58:21 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-04 14:35:33 | closed by Customer</li>','GH-3','704','','','','','','','','','','','','','','','','','',''),(51,'L2D-GHN-NA65','Sumit Mall','ims2013042@iiita.ac.in',15,'1','for tubelight','Tubelight is not working from the past 4 days . I lodged the complain at my hostel caretaker but nothing happened till now','2014-08-31 11:24:11','2014-09-11 10:13:30','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-31 11:24:11 | submitted by Sumit Mall</li><li class=\"smaller\">2014-08-31 11:24:11 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-11 15:43:30 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','room no 233','','','','','','','','','','','','','','','','','',''),(52,'6NY-7LL-XMTG','anush bekal','rs132@iiita.ac.in',12,'1','coolent out of order','Please replace the split ac installed in this lab since its out of order from past 6 months','2014-08-31 11:46:57','2014-09-01 09:25:33','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-31 11:46:57 | submitted by anush bekal</li><li class=\"smaller\">2014-08-31 11:46:57 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-01 14:55:33 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-1','2305','','','','','','','','','','','','','','','','','',''),(53,'3B1-QG6-YS9S','anush bekal','rs132@iiita.ac.in',9,'1','toilet hand flush replacement','Please replace the handflush attached to the toilet','2014-08-31 11:49:26','2014-09-01 09:26:01','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-08-31 11:49:26 | submitted by anush bekal</li><li class=\"smaller\">2014-08-31 11:49:26 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-01 14:56:01 | closed by Mr. Akhilesh Mishra (amishra)</li>','RSA','605','','','','','','','','','','','','','','','','','',''),(54,'GVB-3EV-RWBD','ADITYA MAHESHWARI','aditya.maheshwari210@gmail.com',18,'1','unable to login to indem account','respected sir/mam, myself aditya maheshwari and my enrolment no. is IEC2014003. I recently provided a list of students who had trouble logging into their INDEM account to mr.ajay kumar tiwari sir(<a href=\"mailto:ajay@iiita.ac.in\">ajay@iiita.ac.in</a>).But only a few got their passwords and usernames while me and some others still haven\'t recieved it yet. <br />\r\nRequest to please find solution to the problem since we are unable to upload our ITP assignments without a INDEM account.<br />\r\nthank you','2014-08-31 13:29:55','2014-09-09 03:31:42','172.31.1.4',NULL,'3',6,'00:02:03','1',6,'0','0','','','<li class=\"smaller\">2014-08-31 13:29:55 | submitted by ADITYA MAHESHWARI</li><li class=\"smaller\">2014-08-31 13:29:55 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 09:18:11 | moved to category E-Mail by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 09:18:11 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-01 21:53:23 | closed by Customer</li><li class=\"smaller\">2014-09-01 21:53:29 | opened by Customer</li><li class=\"smaller\">2014-09-09 09:01:42 | closed by (automatically)</li>','BH-2','room no. 516','','','','','','','','','','','','','','','','','',''),(55,'XZ9-23Q-UY2P','suraj yadav','suraj1996.yadav@gmail.com',18,'1','change of mail id','sir,<br />\r\n my old enrollment no. is IWM2014007 and after internal sliding it is IEC2014089.My mail id is working on old enrollment no.<br />\r\nI request u to provide me a new mail id and password.','2014-08-31 22:56:08','2014-09-03 07:19:59','172.31.1.4',NULL,'3',6,'00:01:01','0',6,'0','0','','','<li class=\"smaller\">2014-08-31 22:56:08 | submitted by suraj yadav</li><li class=\"smaller\">2014-08-31 22:56:08 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-03 12:49:59 | closed by Mr. Ajay Kumar Tiwari (ajay)</li>','BH-2','1','','','','','','','','','','','','','','','','','',''),(56,'7BR-658-ADYX','dheerajj','jdkeshav007@gmail.com',2,'1','network access','Sir,iam not able to access network on my laptop.my roll no:iit2014048.I doubt my friends have done something illegal as they all know my laptop password.please help me as I can\'t buy books and have to study only from my laptop.I\'ll assure you that nothing of this sort will happen in the future.thank you very much sir.','2014-08-31 22:59:22','2014-09-01 08:52:32','172.31.1.4',NULL,'3',8,'00:02:51','1',8,'0','0','','','<li class=\"smaller\">2014-08-31 22:59:22 | submitted by dheerajj</li><li class=\"smaller\">2014-08-31 22:59:22 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 09:16:10 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 14:22:32 | closed by Customer</li>','BH-2','551','','','','','','','','','','','','','','','','','',''),(57,'BLG-6P8-D9GH','Ashish Singh','singh.ashish3104@gmail.com',18,'1','change of mail id','sir,<br />\r\nmy old enrollment no. is IIT2014138 and after internal sliding it is IEC2014085.My mail id is working on old enrollment no.<br />\r\nI request u to provide me a new mail id and password.','2014-08-31 23:02:07','2014-09-08 06:57:27','172.31.1.4',NULL,'3',6,'00:01:02','1',6,'0','0','','','<li class=\"smaller\">2014-08-31 23:02:07 | submitted by Ashish Singh</li><li class=\"smaller\">2014-08-31 23:02:07 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-08 12:27:27 | closed by (automatically)</li>','BH-2','1','','','','','','','','','','','','','','','','','',''),(58,'DBX-RLX-38NZ','siddhant verma','diddhant@gmail.com',10,'1','sweepers n exhaust fans for ventilations','The sanitation is a big issue here. The sweepers don\'t come for many days at times for brooming and mopping the floor and the washrooms. The dustbin remains filled for whole week and no trash is disposed for days at stretch. <br />\r\n<br />\r\nAlso there are no exhaust fans in the washrooms to control the stinking odor in the toilets. Every hostel has exhaust fans for odor, but so is not the case with our lucky BH2 hostel.<br />\r\n<br />\r\nAlso if possible please check the water cooler. water keeps on dripping out of it. <br />\r\n<br />\r\nIts practically not possible for us to complaint daily to the hostel caretaker. But helpdesk is a good platform. The idea of this portal deserves applause and the team dedicated to it deserves praises.','2014-09-01 10:30:14','2014-09-11 10:12:23','172.31.1.3',NULL,'3',5,'00:03:52','1',5,'0','0','','','<li class=\"smaller\">2014-09-01 10:30:14 | submitted by siddhant verma</li><li class=\"smaller\">2014-09-01 10:30:14 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-01 14:54:26 | moved to category Electro-Mechanical Works by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-09 15:43:23 | moved to category Civil Work by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-09 15:43:23 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 15:47:48 | moved to category Sewage & Sanitation by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 15:47:48 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-11 15:42:23 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','first floor','','','','','','','','','','','','','','','','','',''),(59,'ZAS-HX1-QTVB','siddhant verma','diddhant@gmail.com',9,'1','sweepers n exhaust fans for ventilations','The sanitation is a big issue here. The sweepers don\'t come for many days at times for brooming and mopping the floor and the washrooms. The dustbin remains filled for whole week and no trash is disposed for days at stretch. <br />\r\n<br />\r\nAlso there are no exhaust fans in the washrooms to control the stinking odor in the toilets. Every hostel has exhaust fans for odor, but so is not the case with our lucky BH2 hostel.<br />\r\n<br />\r\nAlso if possible please check the water cooler. water keeps on dripping out of it. <br />\r\n<br />\r\nIts practically not possible for us to complaint daily to the hostel caretaker. But helpdesk is a good platform. The idea of this portal deserves applause and the team dedicated to it deserves praises.','2014-09-01 10:31:22','2014-09-11 10:12:14','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-01 10:31:22 | submitted by siddhant verma</li><li class=\"smaller\">2014-09-01 10:31:22 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-09 15:43:02 | moved to category Civil Work by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-09 15:43:02 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 15:48:57 | moved to category Plumbing by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 15:48:57 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-11 15:42:14 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','first floor','','','','','','','','','','','','','','','','','',''),(60,'DPQ-8YQ-3YQP','Harsh Jain','ISE2014007@iiita.ac.in',2,'1','LDAP password','My Login credentials are not working. I am not able to use internet, forum etc.','2014-09-01 11:30:40','2014-09-01 12:51:51','172.31.1.3',NULL,'3',8,'00:01:10','1',8,'0','0','','','<li class=\"smaller\">2014-09-01 11:30:40 | submitted by Harsh Jain</li><li class=\"smaller\">2014-09-01 11:30:40 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 12:29:17 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 12:41:06 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li><li class=\"smaller\">2014-09-01 18:21:28 | opened by Customer</li><li class=\"smaller\">2014-09-01 18:21:35 | closed by Customer</li><li class=\"smaller\">2014-09-01 18:21:39 | opened by Customer</li><li class=\"smaller\">2014-09-01 18:21:51 | closed by Customer</li>','CC-2','142','','','','','','','','','','','','','','','','','',''),(61,'SSG-RU7-U2EZ','Swarnima Singh Gautam','pse2014003@iiita.ac.in',2,'1','LDAP password','My Login credentials are not working. I am not able to use internet, forum etc.','2014-09-01 11:31:43','2014-09-01 07:10:53','172.31.1.3',NULL,'3',8,'00:00:07','1',8,'0','0','','','<li class=\"smaller\">2014-09-01 11:31:43 | submitted by Swarnima Singh Gautam</li><li class=\"smaller\">2014-09-01 11:31:43 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 12:28:41 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 12:31:17 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li><li class=\"smaller\">2014-09-01 12:40:53 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','CC-2','401','','','','','','','','','','','','','','','','','',''),(62,'989-MUD-TRNL','Apurva Mishra','imb2014003@iiita.ac.in',18,'3','New email account activation','Can\'t log into the new email! Please reset the password.','2014-09-01 11:36:34','2014-09-01 07:22:07','172.31.1.4',NULL,'3',7,'00:00:14','1',7,'0','0','','','<li class=\"smaller\">2014-09-01 11:36:34 | ticket created by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-01 12:52:07 | closed by Dr. Ashutosh Mishra (am)</li>','Admin Building','Day Scholar','','','','','','','','','','','','','','','','','',''),(63,'JHN-6M8-YLP7','sayantan nath','nathsayantan@gmail.com',18,'1','how to open iiita mail','i cannot open iiita mail....<br />\r\n<br />\r\nneed help...','2014-09-01 11:57:15','2014-09-03 08:28:35','172.31.1.4',NULL,'3',7,'00:06:41','1',7,'0','0','','','<li class=\"smaller\">2014-09-01 11:57:15 | submitted by sayantan nath</li><li class=\"smaller\">2014-09-01 11:57:15 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-03 13:04:37 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-03 13:58:35 | closed by Dr. Ashutosh Mishra (am)</li>','CC-1','2226','','','','','','','','','','','','','','','','','',''),(64,'P7U-Y4Y-58T5','Dr Arvind Kumar','arvind@iiita.ac.in',18,'1','how to open iiita mail','i cannot open iiita mail...<br />\r\n<br />\r\nneed help...','2014-09-01 11:59:09','2014-09-01 07:13:22','172.31.1.4',NULL,'3',6,'00:03:33','1',7,'0','0','','','<li class=\"smaller\">2014-09-01 11:59:08 | submitted by Dr Arvind Kumar</li><li class=\"smaller\">2014-09-01 11:59:09 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-01 12:43:22 | closed by Dr. Ashutosh Mishra (am)</li>','CC-1','2226','','','','','','','','','','','','','','','','','',''),(65,'D59-SEU-D3ZH','Prabha Verma','prabha@iiita.ac.in',13,'1','Reg. Almirah drawer not working.','Dear Sir, <br />\r\n<br />\r\nMy room Almirah drawer not proper working so please repairs. <br />\r\n<br />\r\nThanks,<br />\r\n---------<br />\r\nPrabha Verma,<br />\r\nPA to Dean (A)<br />\r\nIndian Institute of Information Technology Allahabad,<br />\r\nDeoghat, Jhalwa,<br />\r\nAllahabad - 211012<br />\r\nPh.: +91-532-292-2040 (Dean-A Office)<br />\r\nE-Mail: <a href=\"mailto:prabha@iiita.ac.in\">prabha@iiita.ac.in</a>','2014-09-01 11:59:43','2014-09-02 06:01:20','172.31.1.4',NULL,'3',4,'00:02:26','1',4,'0','0','','','<li class=\"smaller\">2014-09-01 11:59:43 | submitted by Prabha Verma</li><li class=\"smaller\">2014-09-01 11:59:43 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-02 11:31:20 | closed by Customer</li>','RSA','105','','','','','','','','','','','','','','','','','',''),(66,'YBB-Z5A-VL4Z','Prabha Verma','prabha@iiita.ac.in',6,'1','Reg. Switch & Socket burn.','Dear Sir, <br />\r\n<br />\r\nIn my kitchen room, switch & Socket burn so please repair early.<br />\r\n<br />\r\nThanking you, <br />\r\n___________<br />\r\nPrabha Verma <br />\r\nPA to Dean (A)<br />\r\nIndian Institute of Information Technology Allahabad,<br />\r\nDeoghat, Jhalwa,<br />\r\nAllahabad - 211012<br />\r\nPh.: +91-532-292-2040 (Dean-A Office)<br />\r\nE-Mail: <a href=\"mailto:prabha@iiita.ac.in\">prabha@iiita.ac.in</a>','2014-09-01 12:17:05','2014-09-08 09:50:29','172.31.1.4',NULL,'3',4,'00:07:46','1',4,'0','0','','','<li class=\"smaller\">2014-09-01 12:17:05 | submitted by Prabha Verma</li><li class=\"smaller\">2014-09-01 12:17:05 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-08 15:20:29 | closed by Mr. G R Singh (grsingh)</li>','RSA','105','','','','','','','','','','','','','','','','','',''),(67,'M6R-D25-BVDE','Purav Parikh','rs120@iiita.ac.in',3,'1','request for phone line intercom','with reference to above matter I Purav Parikh no 305 RSA since i have moved into RSA no intercom service is available . hence request for restoration of landline intercom for the needful as soon as possible.<br />\r\n<br />\r\nThank You<br />\r\n<br />\r\nPurav Parikh','2014-09-01 12:19:42','2014-09-01 08:27:53','172.31.1.4',NULL,'3',9,'00:04:47','1',9,'0','0','','','<li class=\"smaller\">2014-09-01 12:19:42 | submitted by Purav Parikh</li><li class=\"smaller\">2014-09-01 12:19:42 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 12:25:59 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 13:57:53 | closed by Customer</li>','RSA','305','','','','','','','','','','','','','','','','','',''),(68,'Q5Z-B33-W86Q','DHRUV SRIVASTAVA','dhradi@gmail.com',18,'1','Application for password recovery.','Hello Sir,<br />\r\n<br />\r\nI, Dhruv Srivastava of MS (II year), Enroll No.:- IMS2013053 forgotten my password for the college Id that is - <a href=\"mailto:ims2013053@iiita.ac.in\">ims2013053@iiita.ac.in</a> . Kindly help me to recover the password for the same.<br />\r\n<br />\r\nThank You Yours Obedient<br />\r\n Dhruv Srivastava<br />\r\n ( IMS2013053 )','2014-09-01 12:30:31','2014-09-03 06:52:42','172.31.1.4',NULL,'3',7,'00:01:43','1',7,'0','0','','','<li class=\"smaller\">2014-09-01 12:30:31 | submitted by DHRUV SRIVASTAVA</li><li class=\"smaller\">2014-09-01 12:30:31 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-03 12:22:42 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-03 12:22:42 | closed by Dr. Ashutosh Mishra (am)</li>','LT','IMS2013053','','','','','','','','','','','','','','','','','',''),(69,'V4U-3PQ-L9XS','shikha suman','shikha.suman27@gmail.com',18,'1','activation of mail for new addmission','Please activate my iiita mail as I am new admission. my Id is RS 174.','2014-09-01 12:40:52','2014-09-08 08:45:33','172.31.1.4',NULL,'3',6,'00:00:35','1',6,'0','0','','','<li class=\"smaller\">2014-09-01 12:40:52 | submitted by shikha suman</li><li class=\"smaller\">2014-09-01 12:40:52 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-08 14:15:33 | closed by (automatically)</li>','GH-3','719','','','','','','','','','','','','','','','','','',''),(70,'A3V-P4D-6JTH','shivam beri','shivam1491625@gmail.com',18,'3','resetting email password','kindly change my email <a href=\"mailto:iit2014159@iiita.ac.in\">iit2014159@iiita.ac.in</a> password as i forgot the password.','2014-09-01 16:30:00','2014-09-08 11:27:37','172.31.1.3',NULL,'3',6,'00:01:16','1',6,'0','0','','','<li class=\"smaller\">2014-09-01 16:30:00 | submitted by shivam beri</li><li class=\"smaller\">2014-09-01 16:30:00 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-08 16:57:37 | closed by (automatically)</li>','CC-3','asutosh mishra sir','','','','','','','','','','','','','','','','','',''),(71,'RTY-AHD-QNE4','vikesh','vikesh@iiita.ac.in',2,'1','network related','My internet is not working','2014-09-01 16:54:17','2014-09-01 11:55:40','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-01 16:54:17 | submitted by vikesh</li><li class=\"smaller\">2014-09-01 16:54:17 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 16:55:12 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 17:25:40 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','Admin Building','Account section','','','','','','','','','','','','','','','','','',''),(72,'WD3-T6T-RNQG','akchay kumar','akshaykumarboth@gmail.com',2,'3','network related','my mail password is not working','2014-09-01 17:25:05','2014-09-09 10:07:06','172.31.1.4',NULL,'3',9,'00:01:30','1',9,'0','0','','','<li class=\"smaller\">2014-09-01 17:25:05 | submitted by akchay kumar</li><li class=\"smaller\">2014-09-01 17:25:05 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 17:38:20 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 17:39:49 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li><li class=\"smaller\">2014-09-04 10:23:31 | opened by Customer</li><li class=\"smaller\">2014-09-09 15:37:06 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-2','Account section','','','','','','','','','','','','','','','','','',''),(73,'XS8-N65-84ZY','Dr. Ashutosh Mishra','am@iiita.ac.in',2,'3','AP in board room.','It seems that the AP in the board room with SSID \'Admin_FF_13’ is not properly configured.It is assigning IPs to clients but traffic flow is not working. Please reconfigure.','2014-09-01 17:29:53','2014-09-02 04:33:49','172.18.0.207',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-01 17:29:53 | submitted by Dr. Ashutosh Mishra</li><li class=\"smaller\">2014-09-01 17:29:53 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 17:40:05 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-02 10:03:49 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','Admin Building','Board Room','','','','','','','','','','','','','','','','','',''),(74,'EAT-XL4-NQ5V','Sher Mohammad Khan','ibm2013025@iiita.ac.in',18,'1','Mail','I want to transfer my mail to gmail. I was not able to do it previously because I was not able to do it. Please consider my request and act accordingly.','2014-09-01 17:34:41','2014-09-10 08:58:28','172.31.1.4',NULL,'3',6,'00:01:20','1',7,'0','0','','','<li class=\"smaller\">2014-09-01 17:34:41 | submitted by Sher Mohammad Khan</li><li class=\"smaller\">2014-09-01 17:34:41 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-01 17:38:59 | moved to category E-Mail by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-01 17:38:59 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-10 14:28:28 | closed by (automatically)</li>','LT','3113','','','','','','','','','','','','','','','','','',''),(75,'DSQ-JAL-G5NZ','murarishetti santhosh mohan','iec2011029@iiita.ac.in',18,'1','Reg : mail password','since yesterday i am unable to use my iiit credentials which is useful for authentication, tshirt poll etc..<br />\r\nbut no problem with my mail... Sir please look over my problem','2014-09-01 20:14:06','2014-09-10 07:34:14','172.31.1.4',NULL,'3',6,'00:00:34','1',6,'0','0','','','<li class=\"smaller\">2014-09-01 20:14:06 | submitted by murarishetti santhosh mohan</li><li class=\"smaller\">2014-09-01 20:14:06 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-10 13:04:14 | closed by (automatically)</li>','LT','server room','','','','','','','','','','','','','','','','','',''),(76,'QNZ-JDZ-JYZQ','Vicky Bajoria','vickybajoria@gmail.com',18,'1','Not able to access my iiita mails','I am not able to access my iiita email account from the time it has been migrated to google.','2014-09-01 20:21:35','2014-09-11 03:40:12','172.31.1.4',NULL,'3',6,'00:02:33','1',6,'0','0','','','<li class=\"smaller\">2014-09-01 20:21:35 | submitted by Vicky Bajoria</li><li class=\"smaller\">2014-09-01 20:21:35 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-11 09:10:12 | closed by (automatically)</li>','Admin Building','1','','','','','','','','','','','','','','','','','',''),(77,'YBZ-L2P-QYGR','Gunda Ravi theja','iec2011073@iiita.ac.in',18,'1','forgot password','after shifting of IIIT MAIL to gmail i changed my password other than the encoded string.And the password that i kept is no longer functioning after i used the encoded string to login.Now I could not open my iiit mail,so please see throuugh the proble and provide a new password','2014-09-01 22:29:14','2014-09-10 07:34:14','172.31.1.4',NULL,'3',6,'00:00:21','1',6,'0','0','','','<li class=\"smaller\">2014-09-01 22:29:14 | submitted by Gunda Ravi theja</li><li class=\"smaller\">2014-09-01 22:29:14 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-10 13:04:14 | closed by (automatically)</li>','BH-1','1','','','','','','','','','','','','','','','','','',''),(78,'EQT-RJ1-LL5L','G.Pranay Kumar','grkpranaykumar@gmail.com',18,'1','Indem mail','i have got my gmail account but i didnt get my indem mail i.e. Iam unable to access internet and cant upload my programs<br />\r\nEnrollment No.:IIT2014136','2014-09-01 23:15:58','2014-09-10 07:34:14','172.31.1.3',NULL,'3',6,'00:00:44','1',6,'0','0','','','<li class=\"smaller\">2014-09-01 23:15:58 | submitted by G.Pranay Kumar</li><li class=\"smaller\">2014-09-01 23:15:58 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-10 13:04:14 | closed by (automatically)</li>','Admin Building','1','','','','','','','','','','','','','','','','','',''),(79,'JL7-128-N591','Ramesh Rai','ramesh@iiita.ac.in',7,'1','leakage of water from POP','Leakage of water from POP in Room No 5401 Placement cell. Please check and close the leakage of water.','2014-09-02 09:40:25','2014-09-08 09:46:25','172.31.1.4',NULL,'3',4,'00:05:47','1',4,'0','0','','','<li class=\"smaller\">2014-09-02 09:40:25 | submitted by Ramesh Rai</li><li class=\"smaller\">2014-09-02 09:40:25 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-08 15:16:25 | closed by Mr. G R Singh (grsingh)</li>','CC-3','Room No 5401 Placement','','','','','','','','','','','','','','','','','',''),(80,'DHE-4T5-2WYX','neha gautam','iis2014002@iiita.ac.in',2,'1','LDAP PASSWORD','after changing ldap password i am unable to access internet','2014-09-02 11:14:32','2014-09-02 07:28:45','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-02 11:14:32 | submitted by neha gautam</li><li class=\"smaller\">2014-09-02 11:14:32 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-02 12:57:43 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-02 12:58:45 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(81,'V4X-MMA-6VBR','Shailendra Singh','shailendra@iiita.ac.in',15,'3','Room No 2119(Server Room)','AC socket and plug both 15 amp. not working due to burn','2014-09-02 11:59:08','2014-09-04 04:06:22','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-02 11:59:08 | submitted by Shailendra Singh</li><li class=\"smaller\">2014-09-02 11:59:08 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-04 09:36:22 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-1','Room No 2119(Server Room)','','','','','','','','','','','','','','','','','',''),(82,'1GZ-UVV-HGE9','shailendra singh','shailendra@iiita.ac.in',7,'1','2121 Class room','AC not working properly','2014-09-02 12:02:22','2014-09-09 10:23:00','172.31.1.4',NULL,'3',4,'00:15:50','1',4,'0','0','','','<li class=\"smaller\">2014-09-02 12:02:22 | submitted by shailendra singh</li><li class=\"smaller\">2014-09-02 12:02:22 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 15:53:00 | closed by Mr. G R Singh (grsingh)</li>','CC-1','2121 Class room','','','','','','','','','','','','','','','','','',''),(83,'Z6V-Y2N-6WW1','Dheeraj Chitara','rs138@iiita.ac.in',15,'3','Regarding Changing of Tube Light','4 ceiling tube light are fused in lab.','2014-09-02 12:13:59','2014-09-03 04:22:37','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-02 12:13:59 | submitted by Dheeraj Chitara</li><li class=\"smaller\">2014-09-02 12:13:59 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-02 16:56:51 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-02 17:23:02 | opened by Customer</li><li class=\"smaller\">2014-09-02 17:23:10 | closed by Customer</li><li class=\"smaller\">2014-09-02 17:23:15 | opened by Customer</li><li class=\"smaller\">2014-09-03 09:52:37 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','HPC Lab., 2ed Floor','','','','','','','','','','','','','','','','','',''),(84,'PT3-6L3-META','yashpal singh','ibm2014026@iiita.ac.in',2,'3','indem password','to know password of indem.','2014-09-02 12:55:10','2014-09-02 10:13:35','172.31.1.3',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-02 12:55:10 | submitted by yashpal singh</li><li class=\"smaller\">2014-09-02 12:55:10 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-02 13:33:33 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-02 15:43:35 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','LT','0','','','','','','','','','','','','','','','','','',''),(85,'XSL-MMP-DLUG','rakesh ranjan','bim2014004@iiita.ac.in',2,'3','indem password','to know password indem','2014-09-02 12:56:22','2014-09-02 09:21:15','172.31.1.3',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-02 12:56:22 | submitted by rakesh ranjan</li><li class=\"smaller\">2014-09-02 12:56:22 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-02 13:33:18 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-02 14:51:15 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(86,'GA9-JR1-9XLJ','Rajeev Bhatia','rkbhatia@iiita.ac.in',2,'1','network related','internet is not working at residence','2014-09-02 14:49:56','2014-09-02 10:36:13','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-02 14:49:56 | submitted by Rajeev Bhatia</li><li class=\"smaller\">2014-09-02 14:49:56 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-02 16:04:59 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-02 16:06:13 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','Residential (B-Block)','B-4','','','','','','','','','','','','','','','','','',''),(87,'8Z1-68B-U1XH','abhinav srivastava','abhinavsrivastava286@gmail.com',18,'3','email related','sir,<br />\r\nmy gmail is working properly but when i sign in into indem it gives that i am accessing with a wrong password...and when i submit my assignment online of itp it ifails due to the sme problem..<br />\r\nenrollment no-iec2014073','2014-09-02 15:41:04','2014-09-10 07:34:14','172.31.1.4',NULL,'3',6,'00:00:26','1',6,'0','0','','','<li class=\"smaller\">2014-09-02 15:41:04 | submitted by abhinav srivastava</li><li class=\"smaller\">2014-09-02 15:41:04 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-10 13:04:14 | closed by (automatically)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(88,'94T-51S-RB3Z','Brijesh Singh','darebrij@gmail.com',18,'3','Mail','I am not able to access my mail at Indem and I have not transferred it to google servers. Please help me to transfer it.','2014-09-02 16:35:17','2014-09-04 10:19:55','172.31.1.4',NULL,'3',7,'00:01:59','1',7,'0','0','','','<li class=\"smaller\">2014-09-02 16:35:17 | submitted by Brijesh Singh</li><li class=\"smaller\">2014-09-02 16:35:17 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-02 17:48:07 | moved to category E-Mail by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-02 17:48:07 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-03 08:10:53 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-03 08:10:53 | closed by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-04 14:48:53 | opened by Customer</li><li class=\"smaller\">2014-09-04 15:49:55 | priority changed to Low by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-04 15:49:55 | closed by Dr. Ashutosh Mishra (am)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(89,'SXQ-E8Q-Q3Q8','tankala harish','tankalaharish.183@gmail.com',18,'1','mail not migrated','respected sir ,my mail hasnt been migrated on the given time period ,so please kindly see to that it is migrated and can be accessed by me .','2014-09-02 17:07:26','2014-09-03 02:42:06','172.31.1.3',NULL,'3',6,'00:01:04','1',7,'0','0','','','<li class=\"smaller\">2014-09-02 17:07:26 | submitted by tankala harish</li><li class=\"smaller\">2014-09-02 17:07:26 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-03 08:12:06 | closed by Dr. Ashutosh Mishra (am)</li>','BH-3','0','','','','','','','','','','','','','','','','','',''),(90,'EQ9-X5L-YVTP','Dr. Rajat Kumar Singh','rajatsingh@iiita.ac.in',16,'1','size of Grass','The size of grass is extremely large on both the sides of pathway to Garage of D-12 from Road.<br />\r\nAlso, enough amount of Grass are also present in front of the block of D-9 to D-12.<br />\r\nIt is causing generation of insects.<br />\r\nPlease, depute some manpower for its removal.<br />\r\nThanks.','2014-09-02 22:55:29','2014-09-05 11:29:55','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-02 22:55:29 | submitted by Dr. Rajat Kumar Singh</li><li class=\"smaller\">2014-09-02 22:55:29 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-05 16:59:55 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (D-Block)','Near the garage of D-12','','','','','','','','','','','','','','','','','',''),(91,'4VQ-2XU-VH2Q','Mohit Rewtani','mohitmyway@gmail.com',18,'1','forget email id password','sir,<br />\r\n I have forgot my email id password. So I request you to please reset my password.<br />\r\nMy email id is <a href=\"mailto:iec2013051@iiita.ac.in\">iec2013051@iiita.ac.in</a>','2014-09-03 12:40:18','2014-09-10 07:34:14','172.31.1.4',NULL,'3',6,'00:01:05','1',6,'0','0','','','<li class=\"smaller\">2014-09-03 12:40:18 | submitted by Mohit Rewtani</li><li class=\"smaller\">2014-09-03 12:40:18 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-10 13:04:14 | closed by (automatically)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(92,'8PT-G59-AMTX','Rajeev Kumar Bhatia','rkbhatia@iiita.ac.in',2,'1','Regarding internet problem','Shri Durgesh Ji,<br />\r\n<br />\r\nYesterday afternoon the net was working. But from yesterday evening, it was again not working. The same position is till now. Also I am not able to open PDF File at home (save at desktop).<br />\r\n<br />\r\nKindly help in this matter at the earliest....<br />\r\n<br />\r\nThanking you,<br />\r\n<br />\r\nWith regards,<br />\r\nR.K. Bhatia<br />\r\nB-4 Residence','2014-09-03 12:48:46','2014-09-04 04:36:31','172.31.1.4',NULL,'3',8,'00:02:33','1',8,'0','0','','','<li class=\"smaller\">2014-09-03 12:48:46 | submitted by Rajeev Kumar Bhatia</li><li class=\"smaller\">2014-09-03 12:48:46 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-03 13:06:20 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-04 10:06:31 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','Residential (B-Block)','B-4','','','','','','','','','','','','','','','','','',''),(93,'78Z-WA7-PWSX','Meghana Negi','ihc2013006@iiita.ac.in',15,'1','Tubelight repair','My room\'s tubelight is not working from the last two days.Thus I request to repair or change it as soon as possible.','2014-09-03 14:18:48','2014-09-05 03:56:43','172.31.1.6',NULL,'3',5,'00:06:04','0',5,'0','0','','','<li class=\"smaller\">2014-09-03 14:18:48 | submitted by Meghana Negi</li><li class=\"smaller\">2014-09-03 14:18:48 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-05 09:26:43 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-3','Room no-526','','','','','','','','','','','','','','','','','',''),(94,'3R2-A5M-7L4W','Balasaheb N Dabhade','ISE2014012@iiita.ac.in',2,'1','LDAP Password reset request','Hello Sir,<br />\r\n<br />\r\nMy credentials are not working.<br />\r\nCan you please reset my password.<br />\r\n<br />\r\nThanks,<br />\r\nBalasaheb Dabhade','2014-09-03 14:54:54','2014-09-04 04:37:16','172.31.1.4',NULL,'3',8,'00:03:58','1',8,'0','0','','','<li class=\"smaller\">2014-09-03 14:54:54 | submitted by Balasaheb N Dabhade</li><li class=\"smaller\">2014-09-03 14:54:54 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-03 15:04:08 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-04 10:07:16 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','CC-2','218','','','','','','','','','','','','','','','','','',''),(95,'9XV-EBX-EJPN','Sachin agarwal','sachinagarwal1995@gmail.com',18,'3','changing of gmail password','kindly change my email <a href=\"mailto:icm2014006@iiita.ac.in\">icm2014006@iiita.ac.in</a> password as i forgot.<br />\r\ni am sorry .','2014-09-03 20:26:48','2014-09-05 07:47:24','172.31.1.4',NULL,'3',7,'00:02:06','1',7,'0','0','','','<li class=\"smaller\">2014-09-03 20:26:48 | submitted by Sachin agarwal</li><li class=\"smaller\">2014-09-03 20:26:48 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-04 09:06:11 | moved to category E-Mail by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-04 09:06:11 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-05 13:17:24 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-05 13:17:24 | closed by Dr. Ashutosh Mishra (am)</li>','CC-3','asutosh mishra sir','','','','','','','','','','','','','','','','','',''),(96,'BTS-BPV-P157','Prashant Kapoor','prashantkapoor1995@gmail.com',18,'1','Recovery of mail','Sir,I did not tansfer my IIITA mail account to gmail.<br />\r\nAs a result my mail service has been terminated,<br />\r\nSo Kindly reinitiate my mail service.<br />\r\nI will be highly grateful to you.','2014-09-04 02:32:05','2014-09-11 03:46:58','172.31.1.4',NULL,'3',6,'00:01:06','1',6,'0','0','','','<li class=\"smaller\">2014-09-04 02:32:05 | submitted by Prashant Kapoor</li><li class=\"smaller\">2014-09-04 02:32:05 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-11 09:16:58 | closed by (automatically)</li>','BH-3','1','','','','','','','','','','','','','','','','','',''),(97,'8U1-5EH-EJD8','Subham Sharma','subhamsharma1782@gmail.com',18,'1','Mail recovery','Sir,I did not transfer my email,so i am unable to use mail service any more.<br />\r\nI request to please help me in this issue.<br />\r\nI will be highly grateful to you.','2014-09-04 04:13:30','2014-09-11 03:46:58','172.31.1.4',NULL,'3',6,'00:00:31','1',6,'0','0','','','<li class=\"smaller\">2014-09-04 04:13:30 | submitted by Subham Sharma</li><li class=\"smaller\">2014-09-04 04:13:30 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-11 09:16:58 | closed by (automatically)</li>','BH-3','1','','','','','','','','','','','','','','','','','',''),(98,'JBR-4N5-H7BM','Gautham Anand','gauthamanand96@gmail.com',18,'1','Emai Recovery','Sir,I did not transfer my email,so i am unable to use mail service any more.<br />\r\nI request to please help me in this issue.<br />\r\nI will be highly grateful to you.','2014-09-04 04:15:33','2014-09-14 02:14:28','172.31.1.4',NULL,'3',6,'00:01:53','1',6,'0','0','','','<li class=\"smaller\">2014-09-04 04:15:33 | submitted by Gautham Anand</li><li class=\"smaller\">2014-09-04 04:15:33 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-14 07:44:28 | closed by (automatically)</li>','BH-3','1','','','','','','','','','','','','','','','','','',''),(99,'7YR-WV6-AD76','Mo saif alam','mosaifalam3@gmail.com',18,'1','change email','sir my old enrollment no is imm2014002 and after sliding my new enrollment no is iec2014086.. and my mail id is working by old enrollment no.. so plz give me a new id password..as soon as possible..','2014-09-04 10:37:27','2014-09-12 13:09:05','172.31.1.6',NULL,'3',6,'00:00:26','1',6,'0','0','','','<li class=\"smaller\">2014-09-04 10:37:27 | submitted by Mo saif alam</li><li class=\"smaller\">2014-09-04 10:37:27 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-12 18:39:05 | closed by (automatically)</li>','BH-2','1','','','','','','','','','','','','','','','','','',''),(100,'ZJT-JDH-S3VX','Kurnala Soundarya abhinaya','kurnalakumar@gmail.com',18,'2','Access to new email service','Kindly reset my new mail service password. My Student id is: <br />\r\niec2014098','2014-09-04 10:56:06','2014-09-11 07:10:35','172.31.1.4',NULL,'3',6,'00:00:28','1',6,'0','0','','','<li class=\"smaller\">2014-09-04 10:56:06 | ticket created by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-11 12:40:35 | closed by (automatically)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(101,'7ZH-ND5-TUQP','Ankush Pandey','ankush@iiita.ac.in',9,'1','Fixing the Instruments on the wall','Dear Sir,<br />\r\n<br />\r\nFixing the Instruments on the wall in the Physics Lab, 5018 CC-3 building.','2014-09-04 11:23:25','2014-09-05 03:56:22','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-04 11:23:25 | submitted by Ankush Pandey</li><li class=\"smaller\">2014-09-04 11:23:25 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-05 09:26:22 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-3','Physics Lab, 5018','','','','','','','','','','','','','','','','','',''),(102,'DB7-7BT-9JHY','MANOJ UPADHYAY','manoj@iiita.ac.in',13,'1','classs','1.Door handle broken at room no.3222','2014-09-04 12:26:28','2014-09-08 09:45:22','172.31.1.4',NULL,'3',4,'00:01:27','1',4,'0','0','','','<li class=\"smaller\">2014-09-04 12:26:28 | submitted by MANOJ UPADHYAY</li><li class=\"smaller\">2014-09-04 12:26:28 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-08 15:15:22 | closed by Mr. G R Singh (grsingh)</li>','LT','class room on 1st floor','','','','','','','','','','','','','','','','','',''),(103,'UD1-RAH-QZY7','Brijesh singh','darebrij@gmail.com',18,'1','mail','I request a password reset to gain access to my new email inbox.','2014-09-04 14:46:18','2014-09-05 04:34:35','172.31.1.4',NULL,'3',7,'00:00:51','1',7,'0','0','','','<li class=\"smaller\">2014-09-04 14:46:18 | submitted by Brijesh singh</li><li class=\"smaller\">2014-09-04 14:46:18 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-05 10:04:35 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-05 10:04:35 | closed by Dr. Ashutosh Mishra (am)</li>','Library','0','','','','','','','','','','','','','','','','','',''),(104,'P5Z-G3J-6AGR','SHER MOHAMMAD KHAN','darebrij@gmail.com',18,'1','mail','I request a password reset to gain access to my new email inbox.','2014-09-04 14:48:31','2014-09-05 04:33:34','172.31.1.4',NULL,'3',7,'00:01:35','1',7,'0','0','','','<li class=\"smaller\">2014-09-04 14:48:31 | submitted by SHER MOHAMMAD KHAN</li><li class=\"smaller\">2014-09-04 14:48:31 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-05 10:03:34 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-05 10:03:34 | closed by Dr. Ashutosh Mishra (am)</li>','Library','0','','','','','','','','','','','','','','','','','',''),(105,'JAS-U5R-2YSA','Rajendra','iit2011154@iiita.ac.in',2,'1','LAN Port Not Working','My Room no 1035 bh4 hostel lan port is not working it shows no internet access.please resolve issue as early as possible.<br />\r\nthank you','2014-09-04 15:19:38','2014-09-04 11:35:09','172.31.1.6',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-04 15:19:38 | submitted by Rajendra</li><li class=\"smaller\">2014-09-04 15:19:38 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-04 15:33:28 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-04 17:04:36 | closed by Customer</li><li class=\"smaller\">2014-09-04 17:04:42 | opened by Customer</li><li class=\"smaller\">2014-09-04 17:05:09 | closed by Customer</li>','BH-4','1035','','','','','','','','','','','','','','','','','',''),(106,'U9B-Q7X-AG9D','ch.nikhil chowdary','nikhilchowdary81@gmail.com',18,'1','email','i cant access my gmail account but im able to submit my itp programs and access internet','2014-09-04 17:49:02','2014-09-14 02:14:28','172.31.1.6',NULL,'3',6,'00:04:57','1',6,'0','0','','','<li class=\"smaller\">2014-09-04 17:49:02 | submitted by ch.nikhil chowdary</li><li class=\"smaller\">2014-09-04 17:49:02 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-14 07:44:28 | closed by (automatically)</li>','BH-2','1','','','','','','','','','','','','','','','','','',''),(107,'TJZ-TQP-SYJS','Kshitij Garg','iec2014097@iiita.ac.in',18,'3','Re. mailing list "Student@iiita.ac.in"','Sir<br />\r\nmy email id is currently not a part of the "student@iiita.ac.in"<br />\r\n<br />\r\nKindly add my email id "iec2014097@iiita.ac.in" to the list as I am not receiving any mails sent to that mailing list only.<br />\r\nThank You<br />\r\n<br />\r\nKshitij Garg<br />\r\nIEC2014097','2014-09-04 18:21:33','2014-09-05 11:07:14','172.31.1.6',NULL,'3',6,'00:00:26','1',6,'0','0','','','<li class=\"smaller\">2014-09-04 18:21:33 | submitted by Kshitij Garg</li><li class=\"smaller\">2014-09-04 18:21:33 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-05 16:13:32 | closed by Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-05 16:36:58 | opened by Customer</li><li class=\"smaller\">2014-09-05 16:37:14 | closed by Customer</li>','BH-2','NA','','','','','','','','','','','','','','','','','',''),(108,'4E8-TPB-8T9U','shristi','khushi.shristi@gmail.com',18,'3','mail authentication and retrieval','sir,<br />\r\nWith due respect i have to say that,<br />\r\nmy iiit mail could not be open for 5 days,i dont know what is the cause of it,<br />\r\nPlease help me in this ,my roll no is ise2013006 .<br />\r\n<br />\r\nYour obediently<br />\r\nShristi Pandey<br />\r\nIse2013006','2014-09-04 19:29:59','2014-09-12 04:32:33','172.31.1.6',NULL,'3',6,'00:01:38','1',7,'0','0','','','<li class=\"smaller\">2014-09-04 19:29:59 | submitted by shristi</li><li class=\"smaller\">2014-09-04 19:29:59 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-12 10:02:33 | closed by (automatically)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(109,'TD3-62G-MLBT','k.vamsu krishna','kvk253@gmail.com',18,'1','regarding login id and password','sir,my name is k.vamsi krishna from ece 1st semester.my enrollment number is IEC2014048.i didn\'t get my email and password.i complainted many times bt i didnot get any response.so please help me.','2014-09-05 10:04:01','2014-09-08 12:29:54','172.31.1.4',NULL,'3',6,'00:00:34','1',6,'0','0','','','<li class=\"smaller\">2014-09-05 10:04:01 | submitted by k.vamsu krishna</li><li class=\"smaller\">2014-09-05 10:04:01 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-08 17:59:54 | closed by Customer</li>','Admin Building','1','','','','','','','','','','','','','','','','','',''),(110,'D8N-YA6-2U9B','MANOJ UPADHYAY','manoj@iiita.ac.in',6,'1','find all complaint','1.Fan not working in room no. 101<br />\r\n2.Lobby toilet urinal pot pipe damaged.<br />\r\n3.Main gate (entry gate of VH1) not working properly please check on urgent basis.<br />\r\n4.Water cooler not working properly.<br />\r\n5.Ac of Dinning Room not working (Water dripping problem)','2014-09-05 10:44:35','2014-09-11 04:19:05','172.31.1.4',NULL,'3',4,'01:05:19','1',4,'0','0','','','<li class=\"smaller\">2014-09-05 10:44:35 | submitted by MANOJ UPADHYAY</li><li class=\"smaller\">2014-09-05 10:44:35 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-11 09:49:05 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Room no.101','','','','','','','','','','','','','','','','','',''),(111,'1X1-UHP-TAHS','Mukesh Kumar Toppo','raj92kr18@gmail.com',18,'1','Change password','Sir, I am a first year student. My roll no. is iit2014132.<br />\r\nI am unable to login IIIt-A mail account. So, I kindly request you to reset my password.','2014-09-05 11:27:27','2014-09-12 08:07:27','172.31.1.4',NULL,'3',6,'00:00:27','1',7,'0','0','','','<li class=\"smaller\">2014-09-05 11:27:27 | submitted by Mukesh Kumar Toppo</li><li class=\"smaller\">2014-09-05 11:27:27 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-12 13:37:27 | closed by (automatically)</li>','BH-2','651','','','','','','','','','','','','','','','','','',''),(112,'V7D-TYL-8WYQ','shubhangi','shubz247@gmail.com',18,'1','email access','I did not migrate my iiita email to gmail account before the last date , now I cannot access my email. <br />\r\nPlease let me the solution to this problem','2014-09-05 16:03:05','2014-09-12 13:09:05','172.31.1.6',NULL,'3',6,'00:00:21','1',6,'0','0','','','<li class=\"smaller\">2014-09-05 16:03:05 | submitted by shubhangi</li><li class=\"smaller\">2014-09-05 16:03:05 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-12 18:39:05 | closed by (automatically)</li>','GH-2','318','','','','','','','','','','','','','','','','','',''),(113,'1WJ-543-YYMJ','Dr. Rajat Kumar Singh','rajatsingh@iiita.ac.in',13,'1','Door of the Almirah is not Working','The Door of one of the Almirah is not Working at my home. It is in half hanging situation. Hence, not able to close the Almirah properly. It may fall on the head of any one, if not taken care off timely.','2014-09-05 22:25:01','2014-09-08 07:31:23','172.31.1.3',NULL,'3',4,'00:09:22','1',4,'0','0','','','<li class=\"smaller\">2014-09-05 22:25:01 | submitted by Dr. Rajat Kumar Singh</li><li class=\"smaller\">2014-09-05 22:25:01 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-08 13:01:23 | closed by Mr. G R Singh (grsingh)</li>','Residential (D-Block)','D-12','','','','','','','','','','','','','','','','','',''),(114,'L7G-25L-DX85','Vijay Bhaskar Semwal','rs139@iiita.ac.in',2,'1','Regarding Wi-Fi','I would like to draw attention that the wi-fi network(RSA3) is not working.','2014-09-07 19:41:26','2014-09-11 12:14:05','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-07 19:41:26 | submitted by Vijay Bhaskar Semwal</li><li class=\"smaller\">2014-09-07 19:41:26 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-08 09:05:50 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-11 17:44:05 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','RSA','303','','','','','','','','','','','','','','','','','',''),(115,'2ZD-S14-17R2','Laxmi','klaxmi093@gmail.com',18,'1','allotment of email id','My name is Laxmi.My enrollment no. IEC2014093. My enrollment no.had changed due to internal sliding. I request to be alloted a new email id.','2014-09-08 01:26:50','2014-09-15 03:39:39','172.31.1.6',NULL,'3',6,'00:01:45','1',6,'0','0','','','<li class=\"smaller\">2014-09-08 01:26:50 | submitted by Laxmi</li><li class=\"smaller\">2014-09-08 01:26:50 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-15 09:09:39 | closed by (automatically)</li>','LT','0','','','','','','','','','','','','','','','','','',''),(116,'7TY-4B9-4BHA','akanksha','rs173@iiita.ac.in',11,'1','regarding display in monitor','frequently vertical lines start appearing on monitor while the audio continues . System needs to be restarted again in order to work.','2014-09-08 09:49:40','2014-09-17 08:49:00','172.31.1.6',NULL,'3',3,'00:04:14','1',3,'0','0','','','<li class=\"smaller\">2014-09-08 09:49:40 | submitted by akanksha</li><li class=\"smaller\">2014-09-08 09:49:40 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-09-17 14:19:00 | closed by (automatically)</li>','CC-1','2206','','','','','','','','','','','','','','','','','',''),(117,'2ZW-NPZ-XWSE','aashna sharma','iro2013017@iiita.ac.in',2,'1','LAN ports not working in robita lab','8 of the LAN ports in the lab are not working.<br />\r\nPlease fix them as soon as possible. We cannot access Internet from lab.','2014-09-08 10:15:19','2014-09-09 04:04:35','172.31.1.3',NULL,'3',10,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-08 10:15:19 | submitted by aashna sharma</li><li class=\"smaller\">2014-09-08 10:15:19 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-08 11:48:43 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-08 12:29:56 | assigned to Mr. Shailendra Singh (shailendra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-09 09:34:35 | closed by Customer</li>','CC-1','2206','','','','','','','','','','','','','','','','','',''),(118,'UEG-RZS-9WRD','Mukesh Rawat','mukesh@iiita.ac.in',4,'1','Set top box problem','Set top box problem in GH-1 & 2. TV not connecting','2014-09-08 11:47:45','2014-09-12 09:06:04','172.31.1.4',NULL,'3',8,'00:05:55','1',8,'0','0','','','<li class=\"smaller\">2014-09-08 11:47:45 | submitted by Mukesh Rawat</li><li class=\"smaller\">2014-09-08 11:47:45 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-08 11:48:59 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-12 14:36:04 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','GH-1','0','','','','','','','','','','','','','','','','','',''),(119,'VH3-B31-1BTH','Ankur Shukla','iec2011054@iiita.ac.in',18,'1','Reset the email password','Sir, I lost my password while in the process of integrating the email account to gmail. I convey my apologies for this act and ensure you that such kind of act will not be repeated in future. Please reset my password for the mail account <a href=\"mailto:iec2011054@iiita.ac.in\">iec2011054@iiita.ac.in</a> . I\'ll be highly obliged.<br />\r\n<br />\r\nThanking you,<br />\r\nyours Sincerely<br />\r\nAnkur Shukla<br />\r\nIEC2011054','2014-09-08 12:23:00','2014-09-08 12:22:07','172.31.1.4',NULL,'3',6,'00:00:44','1',6,'0','0','','','<li class=\"smaller\">2014-09-08 12:23:00 | submitted by Ankur Shukla</li><li class=\"smaller\">2014-09-08 12:23:00 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-08 17:52:07 | closed by Customer</li>','BH-1','0','','','','','','','','','','','','','','','','','',''),(120,'UB1-D9S-383R','sangeeta Singh','sangeeta@iiita.ac.in',9,'3','plumbing problem','there is a problem in drainage system in washroom','2014-09-08 12:29:16','2014-09-09 10:07:31','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-08 12:29:16 | submitted by sangeeta Singh</li><li class=\"smaller\">2014-09-08 12:29:16 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-09 15:37:31 | closed by Mr. Akhilesh Mishra (amishra)</li>','N.A.','h-2','','','','','','','','','','','','','','','','','',''),(121,'27S-A3L-T2VY','Shubham Khatri','mayank.shubham94@gmail.com',18,'1','Problem Sinking IIITA Mail with Gmail','I , Shubham khatri was unable to sink my IIITA mail i.e.<br />\r\n<a href=\"mailto:iec2012018@iiita.ac.in\">iec2012018@iiita.ac.in</a> with gmail. Kindly help me Resolve the issue as soon as possible.','2014-09-08 12:30:12','2014-09-25 03:29:02','172.31.1.4',NULL,'3',7,'00:01:25','1',7,'0','0','','','<li class=\"smaller\">2014-09-08 12:30:12 | submitted by Shubham Khatri</li><li class=\"smaller\">2014-09-08 12:30:12 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-16 15:28:45 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-16 15:28:45 | closed by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-18 00:10:37 | opened by Customer</li><li class=\"smaller\">2014-09-25 08:59:02 | closed by (automatically)</li>','BH-4','1121','','','','','','','','','','','','','','','','','',''),(122,'SGB-86M-MPDD','Deep Prakash Dewanji','deepprakash345@gmail.com',18,'1','Problem Sinking IIITA Mail with Gmail','I , Deep prakash dewanji was unable to sink my IIITA mail i.e.<br />\r\n<a href=\"mailto:iec2012002@iiita.ac.in\">iec2012002@iiita.ac.in</a> with gmail. Kindly help me Resolve the issue as soon as possible.','2014-09-08 12:33:11','2014-09-16 09:56:55','172.31.1.4',NULL,'3',7,'00:01:16','1',7,'0','0','','','<li class=\"smaller\">2014-09-08 12:33:11 | submitted by Deep Prakash Dewanji</li><li class=\"smaller\">2014-09-08 12:33:11 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-16 15:26:55 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-09-16 15:26:55 | closed by Dr. Ashutosh Mishra (am)</li>','BH-4','1123','','','','','','','','','','','','','','','','','',''),(123,'AMP-HNW-DLTL','janmejai singh gaur','jasinghgaur@gmail.com',18,'1','application regarding new id and paswd','sir <br />\r\n I janmejai singh gaur student of M.Tech 1st year SE branch,was unable to shift my IIITA mail to gamil.<br />\r\nSo kindly allot me the new id and password so that i can continue my work.<br />\r\n I\'ll be verry thankfull to you.','2014-09-08 12:47:35','2014-09-15 09:06:43','172.31.1.3',NULL,'3',6,'00:00:21','1',6,'0','0','','','<li class=\"smaller\">2014-09-08 12:47:35 | submitted by janmejai singh gaur</li><li class=\"smaller\">2014-09-08 12:47:35 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-15 14:36:43 | closed by (automatically)</li>','BH-1','1','','','','','','','','','','','','','','','','','',''),(124,'41V-U61-3VZP','Chirag singh garbyal','iec2012092@iiita.ac.in',18,'1','integrating my email in gmail','sir,<br />\r\ni lost my password in the process of integrating my account to gmail. please restore my password for the email.<br />\r\n<a href=\"mailto:iec2012092@iiita.ac.in\">iec2012092@iiita.ac.in</a><br />\r\nthanking you,<br />\r\nchirag singh garbyal<br />\r\niec2012092','2014-09-08 16:32:34','2014-11-18 04:02:44','172.31.1.4',NULL,'3',6,'00:00:19','1',6,'0','0','','','<li class=\"smaller\">2014-09-08 16:32:34 | submitted by Chirag singh garbyal</li><li class=\"smaller\">2014-09-08 16:32:34 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-11-18 09:32:44 | closed by (automatically)</li>','BH-4','0','','','','','','','','','','','','','','','','','',''),(125,'3U2-7JA-NLUT','DUSA RAJENDER','imi2014007@iiita.ac.in',7,'1','Ac and Fans are not working','sir/madam,<br />\r\ni am from Micro electronics M.Tech 1st year.systems were allotted to us in cc1 lab 2307, where AC not working and only 3 fans are there, in those 3 one fan is not working. it is horrible to sit there and do our works.<br />\r\nSo please solve this problem as early as possible<br />\r\nThank you sir/madam','2014-09-08 16:51:38','2014-09-09 09:57:28','172.31.1.3',NULL,'3',4,'00:12:41','1',4,'0','0','','','<li class=\"smaller\">2014-09-08 16:51:38 | submitted by DUSA RAJENDER</li><li class=\"smaller\">2014-09-08 16:51:38 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 15:27:28 | closed by Mr. G R Singh (grsingh)</li>','CC-1','Lab 2307','','','','','','','','','','','','','','','','','',''),(126,'JMT-D6Q-2L9P','Ajay Kumar Pilaniya','ajaypianiyaap@gmail.com',18,'1','Issuing of new gmail id','Sir,<br />\r\n I have been upgraded from ITM2014009 to IRM2014007. I have not been issued a new gmail id . kindly give me a new gmail ID.<br />\r\n<br />\r\nAjay Kumar Pilaniya,<br />\r\nIRM2014007','2014-09-08 21:44:51','2014-11-18 04:02:44','172.31.1.3',NULL,'3',6,'00:00:07','1',6,'0','0','','','<li class=\"smaller\">2014-09-08 21:44:51 | submitted by Ajay Kumar Pilaniya</li><li class=\"smaller\">2014-09-08 21:44:51 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-11-18 09:32:44 | closed by (automatically)</li>','CC-3','asutosh mishra sir','','','','','','','','','','','','','','','','','',''),(127,'UUQ-MPH-5L2J','Ajay Pilaniya','ajaypilaniyaap@gmail.com',18,'1','Issue ME New Email ID','Sir,<br />\r\n My old enrollment no. was ITM2014009 but I have upgarded to 5 Year robotics branch and now my enrollment no. is IRM2014007.<br />\r\nSo please provide me new email id because my old id is not working. All details are below-<br />\r\n<br />\r\nOLD ENROLLMENT NO.- ITM2014009<br />\r\n<br />\r\nNEW ENROLLMENT NO.- IRM2014007<br />\r\n<br />\r\nName- AJAY KUMAR PILANIYA<br />\r\n<br />\r\nKindly provide me my new id asap.<br />\r\n<br />\r\nThanking you,<br />\r\nYour Sincerely<br />\r\nAjay Kumar Pilaniya<br />\r\nIRM2014007','2014-09-08 22:03:00','2014-09-09 10:01:38','172.31.1.4',NULL,'3',6,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-08 22:03:00 | submitted by Ajay Pilaniya</li><li class=\"smaller\">2014-09-08 22:03:00 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-09-09 15:31:25 | closed by Customer</li><li class=\"smaller\">2014-09-09 15:31:30 | opened by Customer</li><li class=\"smaller\">2014-09-09 15:31:38 | closed by Customer</li>','LT','ahsutosh Sir server room','','','','','','','','','','','','','','','','','',''),(128,'3A8-9PD-U77U','Department of ECE','hod.ec@iiita.ac.in',7,'1','Non Functioning of AC system','Non Functioning of AC system','2014-09-09 09:22:09','2014-09-10 06:24:08','172.31.1.4',NULL,'3',4,'00:19:14','1',4,'0','0','7#scan0297.jpg,','','<li class=\"smaller\">2014-09-09 09:22:09 | submitted by Department of ECE</li><li class=\"smaller\">2014-09-09 09:22:09 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-10 11:54:08 | closed by Mr. G R Singh (grsingh)</li>','CC-1','2305, 2307','','','','','','','','','','','','','','','','','',''),(129,'577-6ZT-YS87','Prof Anupam','anupam@iiita.ac.in',11,'1','Problem in Home PC','Due to some reasons, the home PC is locked and password is not working. Pl break the previous password and initialize new password to iiita.','2014-09-09 09:44:35','2014-09-10 07:40:28','172.31.1.4',NULL,'3',3,'00:00:58','1',3,'0','0','','','<li class=\"smaller\">2014-09-09 09:44:35 | submitted by Prof Anupam</li><li class=\"smaller\">2014-09-09 09:44:35 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-09-10 13:10:28 | closed by Mr. Yogesh Kardam (yogesh)</li>','Residential (F-Block)','F1','','','','','','','','','','','','','','','','','',''),(130,'JP1-UZV-B5RM','Shailendra Singh','shailendra@iiita.ac.in',8,'1','Seepage problem','Seepage problem in Robita Lab 2206, 2212, near 2224 of first floor and lab 2311','2014-09-09 10:11:54','2014-09-25 10:10:59','172.31.1.4',NULL,'3',4,'00:06:03','1',4,'0','0','','','<li class=\"smaller\">2014-09-09 10:11:54 | submitted by Shailendra Singh</li><li class=\"smaller\">2014-09-09 10:11:54 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-16 15:18:06 | closed by (automatically)</li><li class=\"smaller\">2014-09-19 11:56:37 | opened by Customer</li><li class=\"smaller\">2014-09-25 15:40:59 | closed by Mr. G R Singh (grsingh)</li>','CC-1','2206,2212, near 2224,2311','','','','','','','','','','','','','','','','','',''),(131,'Q6U-229-LSP2','MANOJ UPADHYAY','manoj@iiita.ac.in',12,'1','water cooler','water cooler not working please look this on urgent basis.','2014-09-09 11:15:06','2014-09-09 10:08:05','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-09 11:15:06 | submitted by MANOJ UPADHYAY</li><li class=\"smaller\">2014-09-09 11:15:06 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 11:30:21 | moved to category AC (Package-Split-Window) by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 11:30:21 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-09 15:38:05 | closed by Mr. Akhilesh Mishra (amishra)</li>','V. Hostel 1','1','','','','','','','','','','','','','','','','','',''),(132,'MXJ-LGT-N1GS','farha naz','farhaanaz@iiita.ac.in',2,'1','Wi Fi','Wifi is not working in girls hostel','2014-09-09 12:05:27','2014-09-09 10:06:12','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-09 12:05:27 | submitted by farha naz</li><li class=\"smaller\">2014-09-09 12:05:27 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-09 12:13:09 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-09 15:36:12 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','GH-1','0','','','','','','','','','','','','','','','','','',''),(133,'M36-3A9-NQAW','vivek nagar','viveknagar@iiita.ac.in',3,'1','broken landline telephone wire','Please get repaired broken landline telephone wire at B-2 quarter (tel no. 292-2652)<br />\r\n<br />\r\nvivek nagar<br />\r\nPS, Admin Block, IIIT-A','2014-09-09 13:39:28','2014-09-12 09:05:54','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-09 13:39:28 | submitted by vivek nagar</li><li class=\"smaller\">2014-09-09 13:39:28 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-09 14:05:56 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-12 14:35:54 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','Residential (B-Block)','B-2','','','','','','','','','','','','','','','','','',''),(134,'5TN-8WG-X3XB','arpita singh','IEC2014001@iiita.ac.in',9,'1','repairing of the drinking water tap','sir,<br />\r\nsince many days, the library water tap has been leaking and though I complained to the security guards over there, no action has been taken.kindly get the tap repaired.<br />\r\nthank u.','2014-09-09 14:03:17','2014-09-29 07:34:19','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-09 14:03:17 | submitted by arpita singh</li><li class=\"smaller\">2014-09-09 14:03:17 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-11 15:42:07 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-29 09:25:39 | opened by Customer</li><li class=\"smaller\">2014-09-29 13:04:19 | closed by Mr. Akhilesh Mishra (amishra)</li>','Library','0','','','','','','','','','','','','','','','','','',''),(135,'E7U-721-W1JE','L N Sharma','lnsharma@iiita.ac.in',11,'1','Repairing of Printer','The printer has already send to your maintenance cell but it has not yet received till date. Kindly provide urgently.','2014-09-09 16:23:34','2014-09-22 10:20:03','172.31.1.4',NULL,'3',3,'00:01:33','1',3,'0','0','','','<li class=\"smaller\">2014-09-09 16:23:34 | submitted by L N Sharma</li><li class=\"smaller\">2014-09-09 16:23:34 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-09-22 15:50:03 | closed by Mr. Yogesh Kardam (yogesh)</li>','Gate 2','Security Office','','','','','','','','','','','','','','','','','',''),(136,'RTQ-81E-EHS1','Mathyarasa Bharathi Devi','imi2014002@iiita.ac.in',7,'1','Regarding AC in Lab 2307','Sir,We are facing a lot of problem due to non availability of ac in lab number 2307...I kindly request you to look into our problem...<br />\r\nThanking you Sir...','2014-09-09 16:30:09','2014-09-09 12:27:00','172.31.1.4',NULL,'3',4,'00:05:22','1',4,'0','0','','','<li class=\"smaller\">2014-09-09 16:30:09 | submitted by Mathyarasa Bharathi Devi</li><li class=\"smaller\">2014-09-09 16:30:09 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 16:30:55 | closed by Customer</li><li class=\"smaller\">2014-09-09 16:31:03 | opened by Customer</li><li class=\"smaller\">2014-09-09 17:57:00 | closed by Mr. G R Singh (grsingh)</li>','CC-1','0','','','','','','','','','','','','','','','','','',''),(137,'3SB-AZU-R7ZB','chaitanya','pis2014001@iiita.ac.in',15,'1','tube lights dont work','The tube lights above and beside my system dont work.It becomes difficult at night to read as we require to read from book and do on system.Please repair before our exams complete so it coult be of some use.<br />\r\nthe room no is 4213,1st floor in cc2','2014-09-09 18:39:37','2014-09-11 15:19:13','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-09 18:39:37 | submitted by chaitanya</li><li class=\"smaller\">2014-09-09 18:39:37 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 18:59:18 | moved to category Electrical (Off-Acad-Hostel) by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-09 18:59:18 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-11 20:49:13 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','2','','','','','','','','','','','','','','','','','',''),(138,'6JS-YEH-NGPW','Prateek Agarwal','iit2014068@iiita.ac.in',2,'3','Lan Port Broken','One of the lan ports provided in the room has detached from its wiring.','2014-09-09 19:30:37','2014-09-15 04:13:28','172.31.1.3',NULL,'3',9,'00:00:46','0',9,'0','0','','','<li class=\"smaller\">2014-09-09 19:30:37 | submitted by Prateek Agarwal</li><li class=\"smaller\">2014-09-09 19:30:37 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-10 09:06:11 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-15 09:43:28 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-2','1','','','','','','','','','','','','','','','','','',''),(139,'8GB-ZDG-WXX1','Pratibha verma cc1 EC depatmen','pratibha@iiita.ac.in',7,'1','Cooling Problem','Sir,<br />\r\nAC is not working in my lab no.2311 there is cooling problem so please see this problem & remove it.<br />\r\nThanks<br />\r\nPratibha Verma<br />\r\nEC Department','2014-09-10 11:10:19','2014-09-23 15:03:02','172.31.1.4',NULL,'3',4,'00:03:11','1',7,'0','0','','','<li class=\"smaller\">2014-09-10 11:10:19 | submitted by Pratibha verma cc1 EC depatmen</li><li class=\"smaller\">2014-09-10 11:10:19 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-16 16:24:38 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-16 17:27:59 | opened by Customer</li><li class=\"smaller\">2014-09-23 20:33:02 | closed by (automatically)</li>','CC-1','lab no 2311','','','','','','','','','','','','','','','','','',''),(140,'HLS-73Z-7HM1','Pratibha verma','pratibha@iiita.ac.in',2,'1','network not working','Sir,<br />\r\nnetwork is not working last two days please see this problems & remove it.<br />\r\nPratibha verma<br />\r\nIIITA','2014-09-10 11:16:57','2014-09-12 08:07:31','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-10 11:16:57 | submitted by Pratibha verma</li><li class=\"smaller\">2014-09-10 11:16:57 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-12 09:39:32 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-12 13:37:31 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','Residential (A-Block)','A8','','','','','','','','','','','','','','','','','',''),(141,'NZ6-Y9Z-JL9R','Arunesh Singh','arunesh@iiita.ac.in',8,'1','Water fall in POP','Water fall in POP','2014-09-10 11:18:02','2014-09-25 09:59:04','172.31.1.4',NULL,'3',4,'00:07:10','1',4,'0','0','','','<li class=\"smaller\">2014-09-10 11:18:02 | submitted by Arunesh Singh</li><li class=\"smaller\">2014-09-10 11:18:02 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-16 16:51:16 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-19 12:20:05 | opened by Customer</li><li class=\"smaller\">2014-09-25 15:29:04 | closed by Mr. G R Singh (grsingh)</li>','CC-2','First Flor','','','','','','','','','','','','','','','','','',''),(142,'BHQ-VHV-AJSA','Pratibha verma cc1 EC depatmen','pratibha@iiita.ac.in',6,'1','door bell & broken glass of window','Sir,<br />\r\nDoor bell is not working & window\'s glass broken so I request you please remove it.<br />\r\nPratibha Verma<br />\r\nIIITA','2014-09-10 11:29:48','2014-09-25 10:15:28','172.31.1.4',NULL,'3',4,'00:02:48','1',4,'0','0','','','<li class=\"smaller\">2014-09-10 11:29:48 | submitted by Pratibha verma cc1 EC depatmen</li><li class=\"smaller\">2014-09-10 11:29:48 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-11 15:35:34 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-19 09:27:38 | opened by Customer</li><li class=\"smaller\">2014-09-25 15:45:28 | closed by Mr. G R Singh (grsingh)</li>','Residential (A-Block)','A8','','','','','','','','','','','','','','','','','',''),(143,'Q3U-38B-HMRE','Farha Naz','farhaanaz@iiita.ac.in',2,'1','Internet Problem','I already have complained for internet connection, but problem is not resolve up to now. There is no LAN connection in my room and Wi-fi router which is located nearby my room as well as the adjoining one is also not working.','2014-09-10 22:30:11','2014-09-11 08:20:25','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-10 22:30:11 | submitted by Farha Naz</li><li class=\"smaller\">2014-09-10 22:30:11 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-11 09:11:05 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-11 13:50:25 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','GH-1','1st floor (G)','','','','','','','','','','','','','','','','','',''),(144,'NN7-M3B-R5PE','Akhil B','iit2014109@iiita.ac.in',2,'1','regarding wifi signal','sir,<br />\r\nwe are from room no.641,2nd floor,BH2.<br />\r\nwe do not have a wifi router in our corridoor and hence no internet connection. we are not even able to check our mails. All the rooms on our side are facing this problem. So can you please solve this problem as soon as possible.','2014-09-10 23:44:14','2014-09-26 13:34:35','172.31.1.4',NULL,'3',8,'00:11:20','1',8,'0','0','','','<li class=\"smaller\">2014-09-10 23:44:14 | submitted by Akhil B</li><li class=\"smaller\">2014-09-10 23:44:14 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-11 09:10:40 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-26 19:04:35 | closed by (automatically)</li>','Admin Building','1','','','','','','','','','','','','','','','','','',''),(145,'AEZ-YSS-VL9E','Srishti Singal','srishtisingal14@gmail.com',2,'1','Lan port correction','A Lan port of room no. - 750 is not working <br />\r\nplease make it working as soon as possible as exams are going on.','2014-09-11 12:42:53','2014-09-11 12:13:58','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-11 12:42:53 | submitted by Srishti Singal</li><li class=\"smaller\">2014-09-11 12:42:53 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-11 12:43:18 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-11 17:43:58 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','GH-3','1','','','','','','','','','','','','','','','','','',''),(146,'YH2-Q94-MWZX','shailendra','shailendra@iiita.ac.in',13,'3','Garbage of CC1 roof & 2nd floor Ladder','Broken parts furniture\'s,desk and cartoon dump/lying down on the roof of CC1 from long times.These need to remove all.','2014-09-11 16:21:11','2014-09-25 09:51:37','172.31.1.4',NULL,'3',4,'00:06:25','1',4,'0','0','','','<li class=\"smaller\">2014-09-11 16:21:11 | ticket created by Mr. Shailendra Singh (shailendra)</li><li class=\"smaller\">2014-09-12 09:23:23 | assigned to Mr. G R Singh (grsingh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-09-16 16:39:30 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-16 16:42:38 | opened by Customer</li><li class=\"smaller\">2014-09-16 16:48:10 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-19 11:47:24 | opened by Customer</li><li class=\"smaller\">2014-09-25 15:21:37 | closed by Mr. G R Singh (grsingh)</li>','CC-1','On roof&2nd floor garbage','','','','','','','','','','','','','','','','','',''),(147,'X56-UW8-QH8B','Shailendra Singh','shailendra@iiita.ac.in',13,'3','Dump parts need to be remove from CC1','Broken part of furniture and cartoon are lying down/dump on the cc1 roof and top floor ladder from long times. All dump or garbage parts need to place in other places.','2014-09-11 16:33:18','2014-09-16 11:17:29','172.31.1.4',NULL,'3',4,'00:00:44','1',4,'0','0','','','<li class=\"smaller\">2014-09-11 16:33:18 | submitted by Shailendra Singh</li><li class=\"smaller\">2014-09-11 16:33:18 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-12 18:40:43 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-16 16:42:07 | opened by Customer</li><li class=\"smaller\">2014-09-16 16:47:29 | closed by Mr. G R Singh (grsingh)</li>','CC-1','cc1roof& top floor ladder','','','','','','','','','','','','','','','','','',''),(148,'5J8-GEQ-S92W','Shailendra Singh','shailendra@iiita.ac.in',10,'3','CC1 toilet room Mirror','Toilet room mirror is out of order','2014-09-11 16:47:24','2014-09-19 06:33:33','172.31.1.4',NULL,'1',5,'00:01:40','0',5,'0','0','','','<li class=\"smaller\">2014-09-11 16:47:24 | submitted by Shailendra Singh</li><li class=\"smaller\">2014-09-11 16:47:24 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','CC-1','2110,2111,2210,2216,2218','','','','','','','','','','','','','','','','','',''),(149,'ZA5-TRS-R6RJ','Shiv Ram Dubey','rs136@iiita.ac.in',3,'3','Telephone is not working properly','Telephone is not working properly.','2014-09-11 19:49:00','2014-09-12 09:06:41','172.31.1.4',NULL,'3',8,'00:01:26','0',2,'0','0','','','<li class=\"smaller\">2014-09-11 19:49:00 | submitted by Shiv Ram Dubey</li><li class=\"smaller\">2014-09-11 19:49:00 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-12 12:16:39 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-12 14:36:41 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','RSA','601','','','','','','','','','','','','','','','','','',''),(150,'P1B-6UQ-Y7XH','Anush Bekal','rs132@iiita.ac.in',9,'1','Water cooler out of operation','The water cooler installed at CC-1 2nd floor is out of service<br />\r\n<br />\r\nKindly fix it at the earliest <br />\r\n<br />\r\n<br />\r\nRegards<br />\r\nanush','2014-09-12 09:45:45','2014-09-19 05:01:57','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-12 09:45:45 | submitted by Anush Bekal</li><li class=\"smaller\">2014-09-12 09:45:45 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-19 10:31:57 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-1','2 floor','','','','','','','','','','','','','','','','','',''),(151,'469-ZD2-7MAU','Mangal Raj','rs133@iiita.ac.in',13,'1','To provide a table','I am residing in Married scholars apartment. room no. 407.There no table in my room.Kindly do the needful','2014-09-12 09:46:05','2014-09-16 11:19:04','172.31.1.4',NULL,'3',4,'00:01:21','1',4,'0','0','','','<li class=\"smaller\">2014-09-12 09:46:05 | submitted by Mangal Raj</li><li class=\"smaller\">2014-09-12 09:46:05 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-12 18:39:50 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-12 22:35:27 | opened by Customer</li><li class=\"smaller\">2014-09-16 16:49:04 | closed by Mr. G R Singh (grsingh)</li>','RSA','1','','','','','','','','','','','','','','','','','',''),(152,'ZHJ-VMA-TTSE','Abhishek Malik','imb2013016@iiita.ac.in',9,'1','Geyser needs to be repaired in BH-1','Dear Team,<br />\r\n<br />\r\nI am a resident of BH-1 Room#227. Since couple of days we are feeling the need of hot water required for bathing purpose during evening, after 1800 hrs which requires the geysers to be operational during these hours.<br />\r\nLocation: BH-1,Geysers in Washroom Near Room#223,near water cooler<br />\r\n<br />\r\nTo address the issue please take the request forward and ask the concerned department to take necessary action.<br />\r\n<br />\r\nThanks & Best Regards,<br />\r\nAbhishek','2014-09-12 20:53:50','2014-09-19 05:02:21','172.31.1.6',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-12 20:53:50 | submitted by Abhishek Malik</li><li class=\"smaller\">2014-09-12 20:53:50 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-19 10:32:21 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','Geyser','','','','','','','','','','','','','','','','','',''),(153,'LPR-PBW-UZDH','vijay bhaskar semwal','rs139@iiita.ac.in',2,'1','LAN port is not working','Dear Concern ,<br />\r\n<br />\r\nThe LAN port is not working in my room as well as not wi-fi connecting from my unit no-303.<br />\r\n<br />\r\nKindly look into matter as soon as possible.','2014-09-13 06:24:38','2014-09-25 04:16:08','172.31.1.4',NULL,'3',9,'00:02:07','1',9,'0','0','','','<li class=\"smaller\">2014-09-13 06:24:38 | submitted by vijay bhaskar semwal</li><li class=\"smaller\">2014-09-13 06:24:38 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-15 09:33:36 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 09:46:08 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','RSA','303','','','','','','','','','','','','','','','','','',''),(154,'YDX-YEQ-WLT9','Sumit Mall','ims2013042@iiita.ac.in',15,'1','fan is not working','fan is not working','2014-09-13 17:45:06','2014-09-22 11:10:47','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-13 17:45:06 | submitted by Sumit Mall</li><li class=\"smaller\">2014-09-13 17:45:06 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-22 16:40:47 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','233','','','','','','','','','','','','','','','','','',''),(155,'NP4-JX1-TU3N','sagar sahni','ssahni30@gmail.com',18,'1','Forgot to port my mail account to gmail','Respected Sir,<br />\r\nI Sagar Sahni, Student btech 3rd year(iec2012100) forgot to port my mail account to gmail and i am unable to access my mails. Kindly direct me to the procedure to activate my gmail account.<br />\r\nYours truely <br />\r\nSagar Sahni<br />\r\niec2012100','2014-09-14 02:43:00','2014-10-15 11:35:14','172.31.1.4',NULL,'3',6,'00:00:59','1',7,'0','0','','','<li class=\"smaller\">2014-09-14 02:43:00 | submitted by sagar sahni</li><li class=\"smaller\">2014-09-14 02:43:00 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-10-15 17:05:14 | closed by Dr. Ashutosh Mishra (am)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(156,'R9V-22X-GM75','Prince Gupta','advanceprince@gmail.com',18,'1','Regarding my iiit mail-id','Good after noon sir,<br />\r\nI am prince gupta(enrollment no-iit2012142), i didn`t transfer my iiita mail to gmail, bcoz at that time i was not here due to leg injury.Yet I am able to walk properly.So, plz sir send my iiita mail (<a href=\"mailto:iit2012142@iiita.ac.in\">iit2012142@iiita.ac.in</a>) password to my gmail id <a href=\"mailto:advanceprince@gmail.com\">advanceprince@gmail.com</a>.<br />\r\nThank you sir.','2014-09-14 14:32:37','2014-09-14 09:02:37','172.31.1.4',NULL,'0',6,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-14 14:32:37 | submitted by Prince Gupta</li><li class=\"smaller\">2014-09-14 14:32:37 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li>','BH-4','0','','','','','','','','','','','','','','','','','',''),(157,'WR8-53Z-57XY','SATISH K SINGH','sk.singh@iiita.ac.in',7,'1','Cooling system','1. Cooling system is not working in my office room.<br />\r\n2. Leakage of water form the AC duct.<br />\r\n3. One of the wooden cover of AC duct is open from very long time.<br />\r\n<br />\r\nPlease rectify the above mentioned problems as soon as possible.<br />\r\n<br />\r\nI have already emailed regarding these problem to concerned person.','2014-09-16 11:16:07','2014-10-27 10:08:47','172.31.1.4',NULL,'3',4,'00:03:05','1',4,'0','0','','','<li class=\"smaller\">2014-09-16 11:16:07 | submitted by SATISH K SINGH</li><li class=\"smaller\">2014-09-16 11:16:07 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-27 15:38:47 | closed by (automatically)</li>','CC-3','5057','','','','','','','','','','','','','','','','','',''),(158,'58Z-Q4Z-G4Q9','Prof Anupam Agrawal','anupam@iiita.ac.in',10,'1','Problems related with Sanitation &Sewage','1. Cleaning of drain (nali) just in front of house.<br />\r\n2. Removal of garbage in front of house. <br />\r\n2. Cleaning of water tanks on house top.<br />\r\n3. Problem of water leakage from ground tanks / pipe<br />\r\nAn early action will be appreciated.','2014-09-16 11:23:16','2014-09-19 05:04:12','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-16 11:23:16 | submitted by Prof Anupam Agrawal</li><li class=\"smaller\">2014-09-16 11:23:16 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-19 10:34:12 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (F-Block)','F1','','','','','','','','','','','','','','','','','',''),(159,'AVE-HPQ-4RZW','Prof Anupam Agrawal','anupam@iiita.ac.in',16,'1','Related to Horticulture (House no. F1)','I have shifted in House no. F1 in July\'14. There is a small patch in front of house for gardening. Request for necessary action for following:<br />\r\n<br />\r\ni) Provision of Hedge at the boundary of the patch (similar to front of other houses e.g. E3/E4/E5 etc)<br />\r\nii) Soft grass on the patch ground<br />\r\niii) Few standard plants<br />\r\n<br />\r\nAn early action will be appreciated.','2014-09-16 11:48:24','2014-09-16 11:57:04','172.31.1.4',NULL,'3',5,'00:03:27','1',5,'0','0','','','<li class=\"smaller\">2014-09-16 11:48:24 | submitted by Prof Anupam Agrawal</li><li class=\"smaller\">2014-09-16 11:48:24 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-16 17:27:04 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (F-Block)','F1','','','','','','','','','','','','','','','','','',''),(160,'J7Y-PS5-8AZQ','Prof Anupam Agrawal','anupam@iiita.ac.in',6,'1','Related to Electrical (House no. F1)','I have shifted in House no. F1 in July\'14 (a new house where no family had stayed earlier for long term). Request to take necessary action on following:<br />\r\n<br />\r\ni) Reminder for provision of bulbs/ CFL on two lamp-posts on the entrance gate (Mr. Akhilesh Mishra, JE told to provide the same at the time of shifting in the house - total four CFLs/bulbs were missing).<br />\r\n<br />\r\nii) While coming from Gate number 1 to house number F1, two street lamp-posts are NOT functioning (no light). Hence there is darkness at the turn of the road leading to F1.<br />\r\n<br />\r\niii) At the time of occupying house no. F1, it was reported to Mr. Akhilesh Mishra that many light switches (to make light on/off) are NOT working properly (once you put it on then it is difficult to put them off). The number of bad switches was noted down by one of the Institute\'s staff. But out of nearly 12, only two were replaced. Remaining are still bad.<br />\r\n<br />\r\niv) Fixing of extended light connection box in the wall (a box having socket and switch is available) for washing machine in the living room on first floor. It was informed at the time of shifting in F1. Electrician told that he would do it in future!<br />\r\n<br />\r\nv) Some light switches put two lights on simultaneously (with one click) at two different places!<br />\r\n<br />\r\nAn early action will be appreciated.','2014-09-16 12:21:22','2014-09-16 11:19:37','172.31.1.4',NULL,'3',4,'00:00:19','1',4,'0','0','','','<li class=\"smaller\">2014-09-16 12:21:22 | submitted by Prof Anupam Agrawal</li><li class=\"smaller\">2014-09-16 12:21:22 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-16 16:49:37 | closed by Mr. G R Singh (grsingh)</li>','Residential (F-Block)','F1','','','','','','','','','','','','','','','','','',''),(161,'DD1-ZGJ-RPJN','vivek nagar','viveknagar@iiita.ac.in',3,'1','broken landline telephone wire','RAT MENACE: The landline wire has again been broken by RATS. Please arrange for another good wire connection.<br />\r\n<br />\r\nvivek<br />\r\nPS<br />\r\nAdmin, IIIT-A','2014-09-16 12:39:30','2014-09-19 11:41:19','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-16 12:39:30 | submitted by vivek nagar</li><li class=\"smaller\">2014-09-16 12:39:30 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-16 16:50:22 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-19 17:11:19 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','Residential (B-Block)','B-2','','','','','','','','','','','','','','','','','',''),(162,'EVW-ZXW-GZ22','Prof Anupam Agrawal','anupam@iiita.ac.in',9,'1','Problems related to Plumbing & Carpentry','Request to take necessary action on following (in my new house F1 - shifted in July\'14). Many of these problems were reported through Request slip dated 17-07-2014 (work was partially completed that time); pl refer enclosed scanned copy:<br />\r\n<br />\r\ni) One Water geyser (available) to be fixed in the bathroom. Due to that parents are facing problem in morning.<br />\r\nii) Fixing of nails/ latches/ curtain rods/ soap stands (available) etc in bedrooms, guestroom at back of house & drawing room. <br />\r\niii) Changing position of water cooler stand to another room location (current fixing of the stand is not purposeful). Also installing existing coolers for use. <br />\r\niv) Replacing of one already broken window glass (bedroom at the back). It was reported at the time of shifting.<br />\r\nv) The washbasin in bathroom of first floor have cracks. It was reported and shown at the time of shifting.<br />\r\nvi) Paint of most of the wooden doors has faded away.<br />\r\nvii) The stone cover of the electric wire pit (near gallery) was broken. It was reported and shown at the time of shifting. One snake came out it few weeks before. That time Mr. PN Joshi was requested to send guard to push it out of house. That pit cover may be replaced so that there is no gap. <br />\r\n<br />\r\nNote: Request to necessarily obtain satisfactory work completion feedback/report from the Alottee at the end. <br />\r\n<br />\r\nAn early action will be appreciated.','2014-09-16 14:16:06','2014-10-28 09:37:33','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','8#Request_Slip_17July14.pdf,','','<li class=\"smaller\">2014-09-16 14:16:06 | submitted by Prof Anupam Agrawal</li><li class=\"smaller\">2014-09-16 14:16:06 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-28 15:07:33 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (F-Block)','F1','','','','','','','','','','','','','','','','','',''),(163,'1GP-4BV-EHUN','Ashutosh Mishra','am@iiita.ac.in',9,'3','Leaking drain pipe','The kitchen sink has a leak near its drain. Please arrange for its rectification.','2014-09-16 17:54:21','2014-09-22 06:05:58','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-16 17:54:21 | submitted by Ashutosh Mishra</li><li class=\"smaller\">2014-09-16 17:54:21 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-22 11:35:58 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (H-Block)','1','','','','','','','','','','','','','','','','','',''),(164,'5GG-RS7-N1NT','Anand Kumar','ISE2013014@iiita.ac.in',15,'3','Fan is not working','Seems like fan may fall down anytime.Its very dangerous situation.<br />\r\nKindly Help','2014-09-16 18:58:17','2014-09-24 08:47:44','172.31.1.4',NULL,'3',5,'00:00:28','1',5,'0','0','','','<li class=\"smaller\">2014-09-16 18:58:17 | submitted by Anand Kumar</li><li class=\"smaller\">2014-09-16 18:58:17 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-17 12:27:48 | status changed to In Progress by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-24 14:17:44 | closed by (automatically)</li>','BH-2','538(Room No)','','','','','','','','','','','','','','','','','',''),(165,'TE4-LWA-BR8G','Ranjeet Banerjee','ar.ex@iiita.ac.in',11,'3','Printer not working properly','HP Officejet Pro 8600 Printer accepts more than one page and print on multiple pages.','2014-09-17 09:30:47','2014-09-17 10:38:58','172.31.1.4',NULL,'3',3,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-17 09:30:47 | submitted by Ranjeet Banerjee</li><li class=\"smaller\">2014-09-17 09:30:47 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-09-17 16:08:58 | closed by Mr. Yogesh Kardam (yogesh)</li>','Admin Building','HP OFFICEJET PRO 8600','','','','','','','','','','','','','','','','','',''),(166,'GED-YDT-AJE5','. Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','Electrical Complaint','1. ceiling light not working in room no. 306<br />\r\n<br />\r\n2. 5 Amp Socket not fixed on Electric Board in room no.304','2014-09-17 11:04:19','2014-09-25 09:35:16','172.31.1.4',NULL,'3',4,'00:01:10','1',4,'0','0','','','<li class=\"smaller\">2014-09-17 11:04:19 | submitted by . Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-09-17 11:04:19 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-25 15:05:16 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(167,'RWQ-324-V5ZB','R S Bisht','rajbisht@iiita.ac.in',3,'1','Telephone not working properly','Dear Sir,<br />\r\nTelephone no.2663 at my resident, B-13 is not working properly. Incoming and outgoing voice is not coming. <br />\r\n<br />\r\nPlease rectify the problem <br />\r\n<br />\r\nThanks,<br />\r\n<br />\r\nR.S. Bisht,<br />\r\nResident of B-13','2014-09-17 13:03:47','2014-09-19 11:50:12','172.31.1.3',NULL,'3',8,'00:02:35','1',8,'0','0','','','<li class=\"smaller\">2014-09-17 13:03:47 | submitted by R S Bisht</li><li class=\"smaller\">2014-09-17 13:03:47 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-17 15:22:10 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-19 17:20:12 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','Residential (B-Block)','B-13','','','','','','','','','','','','','','','','','',''),(168,'6LD-JZX-GDGS','Md. Saleem Ansari','saleem@iiita.ac.in',6,'1','Reg. Ceiling Fan& Electric Switch,Socket','Dear Sir,<br />\r\n<br />\r\n I would like to inform you that my residence A-7 Room ceiling fan speed is very slow and electrical switch & socket is not working properly.<br />\r\n<br />\r\nTherefore, requested to you kindly provide service for repair/replace switch & socket/Ceiling fan.<br />\r\n<br />\r\n(Mohd. Saleem Ansari)<br />\r\nMulti-Functional Assistant<br />\r\nMob.No. 9415797515','2014-09-17 15:06:36','2014-09-26 04:14:08','172.31.1.4',NULL,'3',4,'00:00:48','1',4,'0','0','','','<li class=\"smaller\">2014-09-17 15:06:36 | submitted by Md. Saleem Ansari</li><li class=\"smaller\">2014-09-17 15:06:36 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-26 09:44:08 | closed by Customer</li>','Residential (A-Block)','A-7','','','','','','','','','','','','','','','','','',''),(169,'MP8-V5D-5MEY','. Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','Electrical Complaint','1. According to the regulator fan is not running fast in room <br />\r\n No. 110<br />\r\n<br />\r\n2. Exhaust fan is not working in room no. 110','2014-09-18 09:39:12','2014-09-25 09:33:30','172.31.1.4',NULL,'3',4,'00:00:19','1',4,'0','0','','','<li class=\"smaller\">2014-09-18 09:39:12 | submitted by . Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-09-18 09:39:12 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-25 15:03:30 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(170,'7G3-3SM-8HA3','ANKUR JAISWAL','PWC2014003@iiita.ac.in',15,'1','Fluorescent Lighting Problem','THERE ARE SEVERAL FLUORESCENT TUBE-LIGHT INSTALLED IN ""CC2 LAB WCC-4305"" BUT THEY ARE NOT WORKING,..IT HAS BEEN SEVEN DAYS PASSED..WE ARE HAVING PROBLEM WITHOUT PROPER LIGHT ARRANGEMENT..SO PLEASE MAKE THEM WORK...','2014-09-18 10:04:40','2014-10-08 06:44:16','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-18 10:04:40 | submitted by ANKUR JAISWAL</li><li class=\"smaller\">2014-09-18 10:04:40 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-23 10:55:25 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-23 20:39:48 | opened by Customer</li><li class=\"smaller\">2014-10-08 12:14:16 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','4305','','','','','','','','','','','','','','','','','',''),(171,'TTB-W23-ULW7','Pratibha verma','pratibha@iiita.ac.in',9,'1','water leakage','Sir,<br />\r\nwater leakage in toilet at home(A8).So please see.<br />\r\nPratibha Verma<br />\r\nEc Department CC1','2014-09-18 10:46:58','2014-09-22 05:39:55','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-18 10:46:58 | submitted by Pratibha verma</li><li class=\"smaller\">2014-09-18 10:46:58 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-22 11:09:55 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (A-Block)','A8','','','','','','','','','','','','','','','','','',''),(172,'D89-UPL-XVHQ','Kaushal Kumar Singh','kaushal@iiita.ac.in',3,'1','Telephone set not working properly','Telephone set wire damage and buttons are not working properly','2014-09-18 11:12:21','2014-10-03 03:49:05','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-18 11:12:21 | submitted by Kaushal Kumar Singh</li><li class=\"smaller\">2014-09-18 11:12:21 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-18 14:47:09 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-24 12:23:53 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li><li class=\"smaller\">2014-09-24 12:28:49 | opened by Customer</li><li class=\"smaller\">2014-09-24 12:29:01 | closed by Customer</li><li class=\"smaller\">2014-09-24 12:29:10 | opened by Customer</li><li class=\"smaller\">2014-09-24 12:29:15 | closed by Customer</li><li class=\"smaller\">2014-09-25 15:31:11 | opened by Customer</li><li class=\"smaller\">2014-10-03 09:19:05 | closed by (automatically)</li>','Residential (B-Block)','1','','','','','','','','','','','','','','','','','',''),(173,'ZU6-1L6-4A65','unmesh bendale','iis2014001@iiita.ac.in',15,'3','Fan not running properly','The fan makes noise while running.','2014-09-18 11:59:23','2014-10-03 03:49:05','172.31.1.3',NULL,'3',5,'00:03:56','1',5,'0','0','','','<li class=\"smaller\">2014-09-18 11:59:23 | submitted by unmesh bendale</li><li class=\"smaller\">2014-09-18 11:59:23 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-23 10:57:02 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-25 16:37:13 | opened by Customer</li><li class=\"smaller\">2014-10-03 09:19:05 | closed by (automatically)</li>','BH-1','212','','','','','','','','','','','','','','','','','',''),(174,'B45-AY5-6A2E','dheeraj chitara','rs138@iiita.ac.in',12,'1','Split A/C not Functioning','Split A/C not Functioning from last 3 week.','2014-09-18 12:29:15','2014-09-19 10:12:33','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-18 12:29:15 | submitted by dheeraj chitara</li><li class=\"smaller\">2014-09-18 12:29:15 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-19 15:42:33 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','HPC Lab. Room No. 4315','','','','','','','','','','','','','','','','','',''),(175,'2VX-6Z5-227Y','Prashant Harbola','ise2013010@iiita.ac.in',15,'1','Tube Light Not working','Tube light of my room no 604 (BH2) is not working,i have written the complaint in the complaint register on 17/09/2014<br />\r\nbut no help till now.<br />\r\n<br />\r\nKindly help as it is a basic need of a room.','2014-09-18 15:19:25','2014-09-18 13:21:13','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-18 15:19:25 | submitted by Prashant Harbola</li><li class=\"smaller\">2014-09-18 15:19:25 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-18 18:51:13 | closed by Customer</li>','BH-2','Room No 604','','','','','','','','','','','','','','','','','',''),(176,'RV2-76B-BLHT','anamika jaiswal','ibm2013029@iiita.ac.in',2,'1','lan port problem','my lan port is not working..kindly,consider my request and resolve my problem as soon as possible..','2014-09-18 19:45:24','2014-09-22 10:16:06','172.31.1.3',NULL,'3',9,'00:02:40','0',9,'0','0','','','<li class=\"smaller\">2014-09-18 19:45:24 | submitted by anamika jaiswal</li><li class=\"smaller\">2014-09-18 19:45:24 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-19 09:29:17 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-22 15:46:06 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','GH-3','0','','','','','','','','','','','','','','','','','',''),(177,'TJ2-45J-N4PW','Bharat Kumar Mishra','ibi2013004@iiita.ac.in',15,'1','insect trapper not working','Dear sir/madam,<br />\r\nBoth Insect trappers of BH-2 mess are not working since the beginning of this semester.The dining hall became unhygienic<br />\r\ndue to presence of houseflies.Students have already complaint about the same 4-5 times but no action has been taken by the concerned authorities.<br />\r\nI firmly request you to consider this matter as a serious issue and help us to be in hygienic environment in mess.<br />\r\n<br />\r\nThanking you.','2014-09-19 01:15:04','2014-10-08 06:43:32','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-19 01:15:04 | submitted by Bharat Kumar Mishra</li><li class=\"smaller\">2014-09-19 01:15:04 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-08 12:13:32 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','mess','','','','','','','','','','','','','','','','','',''),(178,'2LX-V6U-855L','DUSA RAJENDER','imi2014007@iiita.ac.in',15,'3','regarding light at the badminton court','Good morning sir,<br />\r\ni am from BH1, where two badminton courts are there.At one court light is not working and in the other court net is not there. Please grant them sir......','2014-09-19 06:10:06','2014-10-09 12:02:22','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-19 06:10:06 | submitted by DUSA RAJENDER</li><li class=\"smaller\">2014-09-19 06:10:06 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-09 17:32:22 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','0','','','','','','','','','','','','','','','','','',''),(179,'JMZ-2MQ-HR1R','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','Light Complaint','1. Tube light is not working in room no. 102','2014-09-19 10:29:13','2014-09-25 09:33:54','172.31.1.4',NULL,'3',4,'00:00:18','1',4,'0','0','','','<li class=\"smaller\">2014-09-19 10:29:13 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-09-19 10:29:13 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-25 15:03:54 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(180,'ZDV-4BS-UTYQ','Shubham Singh Paliwal','irm2013015@iiita.ac.in',14,'1','repairing of broken window glass','Sir,<br />\r\n During past two months I have complained more than ten times regarding the repairing of broken window glass of Room 907.<br />\r\nBut no response was shown.<br />\r\n Due to broken window, rain water comes inside which cause immense problem and now insect are also causing trouble.<br />\r\n<br />\r\nTherefore, please undertake some fast action on the issue.<br />\r\nThank you.','2014-09-19 13:49:39','2014-09-26 08:43:09','172.31.1.4',NULL,'3',4,'00:06:57','0',4,'0','0','','','<li class=\"smaller\">2014-09-19 13:49:39 | submitted by Shubham Singh Paliwal</li><li class=\"smaller\">2014-09-19 13:49:39 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-26 14:12:52 | closed by Customer</li><li class=\"smaller\">2014-09-26 14:12:56 | opened by Customer</li><li class=\"smaller\">2014-09-26 14:13:09 | closed by Customer</li>','BH-3','0','','','','','','','','','','','','','','','','','',''),(181,'98T-NSX-X84H','Satish Kumar Singh','sk.singh@iiita.ac.in',6,'1','FAN','ONE OF THE FANS IS MAKING NOISE. I THINK THE CAP IS PLOUGHING INTO THE BASE OF THE FAN.','2014-09-19 14:59:02','2014-09-25 09:35:50','172.31.1.4',NULL,'3',4,'00:00:15','1',4,'0','0','','','<li class=\"smaller\">2014-09-19 14:59:02 | submitted by Satish Kumar Singh</li><li class=\"smaller\">2014-09-19 14:59:02 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-25 15:05:50 | closed by Mr. G R Singh (grsingh)</li>','Residential (D-Block)','D11','','','','','','','','','','','','','','','','','',''),(182,'3W5-ZHZ-EU34','Manoj Kr. Upadhyay','manoj@iiita.ac.in',13,'1','Table Maintenance','1. A table of main gate is repairable.<br />\r\n<br />\r\n 2. A table of room no.306 is repairable.','2014-09-19 15:29:25','2014-10-03 03:49:05','172.31.1.4',NULL,'3',4,'00:05:11','1',4,'0','0','','','<li class=\"smaller\">2014-09-19 15:29:25 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-09-19 15:29:25 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-03 09:19:05 | closed by (automatically)</li>','V. Hostel 1','Visitor hostel -1','','','','','','','','','','','','','','','','','',''),(183,'Q5D-NUP-JLTW','Dr Akhilesh Tiwari','atiwari@iiita.ac.in',9,'1','Water tap','These items are malfunctioning<br />\r\n<br />\r\n1. Water tap in the Kitchen <br />\r\n2. The flush nob in the bathroom<br />\r\n3. Water tap of washbasin in the lobby','2014-09-19 16:41:42','2014-09-29 07:32:44','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-19 16:41:42 | submitted by Dr Akhilesh Tiwari</li><li class=\"smaller\">2014-09-19 16:41:42 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-22 16:40:10 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-24 10:35:53 | opened by Customer</li><li class=\"smaller\">2014-09-29 13:02:44 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (H-Block)','H-4 Block','','','','','','','','','','','','','','','','','',''),(184,'92J-V18-Z4W6','Deepak Kumar SIngh','ihc2013004@iiita.ac.in',15,'1','Fan Not Working','Respected Sir,<br />\r\nIt has been around 1 week my fan has been given for maintenance. No response till now, I inform daily to our respective caretaker about it, still no response. I want you to take strict action against this.<br />\r\n Thank you<br />\r\nYours Truly,<br />\r\nDeepak Kumar Singh<br />\r\nIHC2013004','2014-09-19 17:10:23','2014-09-22 11:11:02','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-19 17:10:23 | submitted by Deepak Kumar SIngh</li><li class=\"smaller\">2014-09-19 17:10:23 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-22 16:41:02 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','503','','','','','','','','','','','','','','','','','',''),(185,'XUN-GU1-NUZJ','Sonal Singh','iwc2014006@iiita.ac.in',15,'1','fan -regulator complain','i am sonal singh residing GH-2 room no. 303 having a complain about that my fan regulator is not working properly.<br />\r\nso i need a new fan -regulator for your repairment..','2014-09-19 18:30:41','2014-09-29 04:12:01','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-19 18:30:41 | submitted by Sonal Singh</li><li class=\"smaller\">2014-09-19 18:30:41 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-29 09:42:01 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-2','0','','','','','','','','','','','','','','','','','',''),(186,'1GG-N3W-YUE4','SOUMENDU CHAKRABORTY','rs169@iiita.ac.in',8,'1','termite infesting','Both the wall mounted almirahs are infested with termites.','2014-09-20 13:22:05','2014-10-30 06:52:17','172.31.1.4',NULL,'3',4,'00:03:00','1',4,'0','0','','','<li class=\"smaller\">2014-09-20 13:22:05 | submitted by SOUMENDU CHAKRABORTY</li><li class=\"smaller\">2014-09-20 13:22:05 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-30 12:22:17 | closed by Customer</li>','RSA','403','','','','','','','','','','','','','','','','','',''),(187,'Q5T-1T4-BU1U','SOUMENDU CHAKRABORTYs','rs169@iiita.ac.in',14,'3','plug point not working','One of the plug points in the kitchen is not working.','2014-09-20 13:24:54','2014-09-24 05:55:02','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-20 13:24:54 | submitted by SOUMENDU CHAKRABORTYs</li><li class=\"smaller\">2014-09-20 13:24:54 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-24 11:25:02 | closed by Customer</li>','RSA','403','','','','','','','','','','','','','','','','','',''),(188,'3VN-7NP-2D5A','karnakar','ihc2014003@iiita.ac.in',12,'1','lack of fans in the 4206 lab','Dear sir,<br />\r\n I am student of HCI. our lab(4206) is lack of fans every day after 6 o clock and weekend days we are unable to work in the lab .So please kindly install some fans in the lab so that we could accomplish our works successfully .','2014-09-20 20:02:09','2014-09-22 05:57:13','172.31.1.3',NULL,'3',5,'00:11:29','1',5,'0','0','','','<li class=\"smaller\">2014-09-20 20:02:09 | submitted by karnakar</li><li class=\"smaller\">2014-09-20 20:02:09 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-22 11:27:13 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','4206','','','','','','','','','','','','','','','','','',''),(189,'MGS-5TY-WDMV','GUDIVAKA PRAVEEN','ihc2014006@iiita.ac.in',15,'1','Power Socket Board Not Working','Room No : 250','2014-09-21 15:02:12','2014-10-15 04:19:23','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-21 15:02:12 | submitted by GUDIVAKA PRAVEEN</li><li class=\"smaller\">2014-09-21 15:02:12 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-29 09:42:50 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-10 13:59:32 | opened by Customer</li><li class=\"smaller\">2014-10-15 09:49:23 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','0','','','','','','','','','','','','','','','','','',''),(190,'VMY-YBE-81WS','Ajay Yadav','iec2012090@iiita.ac.in',15,'1','Regarding Tube light','Tube light of my room was not working properly and plastic cap which hold him on wall was broken. so, kindly look in this problem.','2014-09-21 19:33:29','2014-11-07 09:50:02','172.31.1.3',NULL,'3',5,'00:04:09','0',5,'0','0','','','<li class=\"smaller\">2014-09-21 19:33:29 | submitted by Ajay Yadav</li><li class=\"smaller\">2014-09-21 19:33:29 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-07 15:20:02 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-4','1','','','','','','','','','','','','','','','','','',''),(191,'YLV-VNB-N4QM','karnakar','ihc2014003@iiita.ac.in',12,'1','requirement of fans in the lab(4026)','respected sir,<br />\r\n we have given complaint regarding requirement of fans in the 4026 lab but till now no action has taken, please sir provide some fans in the lab , we are unable sit and complete our job in the lab after 6 o clock and at weekend days .<br />\r\n<br />\r\nour previous complaint ticket # 3VN-7NP-2D5A','2014-09-22 10:40:42','2014-09-22 06:12:58','172.31.1.3',NULL,'3',5,'00:03:32','1',5,'0','0','','','<li class=\"smaller\">2014-09-22 10:40:42 | submitted by karnakar</li><li class=\"smaller\">2014-09-22 10:40:42 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-22 11:42:58 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','4026','','','','','','','','','','','','','','','','','',''),(192,'R58-P74-5UNW','ROHIT MISHRA','phc2014002@iiita.ac.in',12,'1','FANS requirements & cleanliness in 4206','This is inform you that at night AC doesnot work in the lab. There are no fans and no ventilation also. Not only this lab is in very dirty condition .So many spider webs and mosquitos are present in the lab. It has become very unhygienic to sit in this lab 4206 (Basic programming lab).Please look into the matter as early as possible.','2014-09-22 11:47:06','2014-09-29 04:16:20','172.31.1.3',NULL,'3',5,'00:03:17','1',5,'0','0','','','<li class=\"smaller\">2014-09-22 11:47:06 | submitted by ROHIT MISHRA</li><li class=\"smaller\">2014-09-22 11:47:06 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-29 09:46:20 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','4206','','','','','','','','','','','','','','','','','',''),(193,'HJ3-M1T-MAVE','SONAL UPADHYAY','ibm2013048@iiita.ac.in',2,'1','LAN PORT ERROR','Respected sir,<br />\r\nOne of our room lan port is not working.I kindly request you for repairment .We will be available in room b/w 1:45 to 2:45pm.<br />\r\n Thanking you.<br />\r\nYours faithfully,<br />\r\nsonal.','2014-09-22 13:24:29','2014-09-30 07:21:01','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-22 13:24:29 | submitted by SONAL UPADHYAY</li><li class=\"smaller\">2014-09-22 13:24:29 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-22 15:01:56 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-30 12:51:01 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','GH-3','835','','','','','','','','','','','','','','','','','',''),(194,'UWG-L7G-HG9A','Sharad Gupta','rs157@iiita.ac.in',15,'3','electrical socket not working','Some electrical socket of my room are not working.','2014-09-22 13:38:46','2014-10-03 03:49:05','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-22 13:38:46 | submitted by Sharad Gupta</li><li class=\"smaller\">2014-09-22 13:38:46 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-25 15:29:23 | closed by Customer</li><li class=\"smaller\">2014-09-25 15:29:29 | opened by Customer</li><li class=\"smaller\">2014-10-03 09:19:05 | closed by (automatically)</li>','BH-1','256','','','','','','','','','','','','','','','','','',''),(195,'D49-NM5-H8VT','prashant singh','rs164@iiita.ac.in',15,'1','MCB trip while switch ON the AC.','MCB trips while trying to switch on the split air conditioner.<br />\r\n<br />\r\nVLSI Design lab 2305, CC-1, 2nd Floor.','2014-09-22 14:46:07','2014-10-07 14:21:14','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-22 14:46:07 | submitted by prashant singh</li><li class=\"smaller\">2014-09-22 14:46:07 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-23 11:00:41 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-05 12:20:37 | opened by Customer</li><li class=\"smaller\">2014-10-07 19:51:14 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-1','2305','','','','','','','','','','','','','','','','','',''),(196,'X9M-UT6-1AAN','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'3','Light Complaint','1. One tubeiight is not working in room no. 215','2014-09-22 15:25:46','2014-09-25 09:33:00','172.31.1.4',NULL,'3',4,'00:00:10','1',4,'0','0','','','<li class=\"smaller\">2014-09-22 15:25:46 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-09-22 15:25:46 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-25 15:03:00 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel -1','','','','','','','','','','','','','','','','','',''),(197,'997-UET-D54L','Tabrez Khan','tabrezzk24@gmail.com',15,'1','Electrical Sockets Not Working','All the Electrical Sockets in my room are not working. Its an emergency as my laptop and other devices are not getting charge.','2014-09-22 16:51:09','2014-10-09 05:48:21','172.31.1.4',NULL,'3',5,'00:01:37','1',5,'0','0','','','<li class=\"smaller\">2014-09-22 16:51:09 | submitted by Tabrez Khan</li><li class=\"smaller\">2014-09-22 16:51:09 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-09 11:18:21 | closed by Customer</li>','BH-3','942','','','','','','','','','','','','','','','','','',''),(198,'JWP-Q3N-2V81','vivek nagar','viveknagar@iiita.ac.in',8,'1','FAULTY DOOR LOCK','Door opening with difficulty on pressing handle, Door Latch getting stuck.','2014-09-22 17:45:06','2014-09-25 10:14:52','172.31.1.4',NULL,'3',4,'00:00:42','1',4,'0','0','','','<li class=\"smaller\">2014-09-22 17:45:06 | submitted by vivek nagar</li><li class=\"smaller\">2014-09-22 17:45:06 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-25 15:44:52 | closed by Mr. G R Singh (grsingh)</li>','Admin Building','Room No. 1117','','','','','','','','','','','','','','','','','',''),(199,'TPH-XZH-LX66','vivek nagar','viveknagar@iiita.ac.in',16,'1','Maintenance of Lawns etc.','Regular Maintenance of lawns, spaces is very poor/near to NIL.<br />\r\n<br />\r\nSome Places for example:<br />\r\n1). Big grasses immediately in front of \'B\' Block as well as high-mast circular area<br />\r\n2). Big grass In and Around the Pavilion (Note: Hon\'ble Director takes round / night walk of pavilion everyday around 8:15 p.m.)<br />\r\n3) Grass around RSA, new canteen and New Auditorium<br />\r\n4). Mounds of mud in area in front of basketball court<br />\r\n5). Area around Dormitory','2014-09-22 17:56:57','2014-09-29 04:19:04','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-22 17:56:57 | submitted by vivek nagar</li><li class=\"smaller\">2014-09-22 17:56:57 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-29 09:49:04 | closed by Mr. Akhilesh Mishra (amishra)</li>','Admin Building','B-2','','','','','','','','','','','','','','','','','',''),(200,'5UZ-AR8-X7GY','Ratnesh Prasad Srivastava','write2ratnesh@gmail.com',13,'1','Furnitures are not proper','Dear Sir<br />\r\n<br />\r\nI recently located in RSA Room No. 604, I got two cot both are different in sizes(Unequal) and Table is also not good.<br />\r\nI got one broken chair.<br />\r\n<br />\r\nHence requested from you to please supply good quality of <br />\r\ni) Chair<br />\r\nii) Table<br />\r\niii) Cot in same sizes<br />\r\n<br />\r\nLooking forward for your kind cooperation.<br />\r\n<br />\r\nThanks','2014-09-22 18:48:14','2014-09-25 09:57:41','172.31.1.4',NULL,'3',4,'00:05:21','1',4,'0','0','','','<li class=\"smaller\">2014-09-22 18:48:14 | submitted by Ratnesh Prasad Srivastava</li><li class=\"smaller\">2014-09-22 18:48:14 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-25 15:27:41 | closed by Mr. G R Singh (grsingh)</li>','RSA','604','','','','','','','','','','','','','','','','','',''),(201,'QBS-N5R-UB4S','Ratnesh Prasad Srivastava','write2ratnesh@gmail.com',18,'1','Please create a Email','Dear Sir<br />\r\n<br />\r\nI have joined as a research scholar , my registration is RS56. Kindly create an email id so that I could access official emails related to IIITA.<br />\r\n<br />\r\nLooking forward for your kind cooperation.<br />\r\n<br />\r\nThanks & Regards','2014-09-22 18:52:57','2014-09-22 13:22:57','172.31.1.4',NULL,'0',6,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-22 18:52:57 | submitted by Ratnesh Prasad Srivastava</li><li class=\"smaller\">2014-09-22 18:52:57 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li>','RSA','604','','','','','','','','','','','','','','','','','',''),(202,'QVT-Y6X-QHZA','Ratnesh Prasad Srivastava','write2ratnesh@gmail.com',9,'1','Plumbing work is required','Dear Sir<br />\r\n<br />\r\nI have joined as research scholar and recently located in room no. 604 I need urgent plumbing work to fix my television and to fix pelmet for curtains.<br />\r\n<br />\r\nLooking forward for your kind cooperation.<br />\r\n<br />\r\nThanks & Regards','2014-09-22 18:56:39','2014-09-26 09:56:01','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-22 18:56:39 | submitted by Ratnesh Prasad Srivastava</li><li class=\"smaller\">2014-09-22 18:56:39 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-26 15:26:01 | closed by Mr. Akhilesh Mishra (amishra)</li>','RSA','604','','','','','','','','','','','','','','','','','',''),(203,'ARZ-5JY-X2D5','Ratnesh Prasad Srivastava','write2ratnesh@gmail.com',4,'1','Cable Connection Required','Dear Sir<br />\r\n<br />\r\nI have joined as research scholar and recently located in room no. 604 I need cable connection on my Television.<br />\r\n<br />\r\n<br />\r\nLooking forward for your kind cooperation.<br />\r\n<br />\r\nThanks & Regards','2014-09-22 18:59:46','2014-10-01 10:18:58','172.31.1.4',NULL,'3',8,'00:01:42','1',8,'0','0','','','<li class=\"smaller\">2014-09-22 18:59:46 | submitted by Ratnesh Prasad Srivastava</li><li class=\"smaller\">2014-09-22 18:59:46 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-22 20:14:57 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-01 15:48:58 | closed by (automatically)</li>','RSA','604','','','','','','','','','','','','','','','','','',''),(204,'WER-4S9-8JEE','Amar Nath Singh','ims2013035@iiita.ac.in',15,'1','Flood Lights of Hostels','Hello Sir/Mam,<br />\r\n<br />\r\nPlease ON few of Flood Lights at the backside of boys hostel so that INSECTS get distracted from our room.<br />\r\nOtherwise it is getting very difficult to open lights in room after Dark.<br />\r\n<br />\r\nThanks .','2014-09-23 11:50:51','2014-09-29 04:20:04','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-23 11:50:51 | submitted by Amar Nath Singh</li><li class=\"smaller\">2014-09-23 11:50:51 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-09-29 09:50:04 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','0','','','','','','','','','','','','','','','','','',''),(205,'EEY-VE4-SX8Y','Anush Bekal','rs132@iiita.ac.in',11,'1','RED HAT 5 Installation on the server','With respect to the above regard , we would like to inform you that the graphical interface of the RED HAT 5.0 of cadence server installed at 2305 lab is not functioning <br />\r\nSo we kindly request you to re-install the OS and do the needful at the earliest.<br />\r\nAlso large amount of dust has been accumulated inside the server.we need to tackle the same<br />\r\n<br />\r\nRegards<br />\r\nanush bekal <br />\r\nResearch Scholar','2014-09-24 09:46:46','2014-10-17 08:08:59','172.31.1.4',NULL,'3',10,'00:10:38','1',10,'0','0','','','<li class=\"smaller\">2014-09-24 09:46:46 | submitted by Anush Bekal</li><li class=\"smaller\">2014-09-24 09:46:46 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-09-25 17:34:00 | assigned to Mr. Shailendra Singh (shailendra) by Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-09-26 11:56:42 | closed by Mr. Shailendra Singh (shailendra)</li><li class=\"smaller\">2014-09-29 13:10:11 | opened by Customer</li><li class=\"smaller\">2014-09-29 14:41:22 | status changed to Waiting reply by Mr. Shailendra Singh (shailendra)</li><li class=\"smaller\">2014-10-17 13:38:59 | closed by Customer</li>','CC-1','2305','','','','','','','','','','','','','','','','','',''),(206,'9LL-RWV-56PL','Pratibha verma','pratibha@iiita.ac.in',2,'1','network not working','Sir,<br />\r\nnetwork is not working at home.<br />\r\n<br />\r\nThanks<br />\r\nPratibha<br />\r\nIIITA','2014-09-24 10:07:19','2014-09-25 04:15:47','172.31.1.6',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-24 10:07:19 | submitted by Pratibha verma</li><li class=\"smaller\">2014-09-24 10:07:19 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-24 11:24:54 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 09:45:47 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','Residential (A-Block)','A8','','','','','','','','','','','','','','','','','',''),(207,'VZU-6HS-QVGD','Pratibha verma','pratibha@iiita.ac.in',4,'1','cable TV not working','Sir,<br />\r\nCable TV is not working at home.<br />\r\nThanks<br />\r\n<br />\r\nPratibha<br />\r\nIIITA','2014-09-24 10:10:59','2014-09-25 05:33:58','172.31.1.6',NULL,'3',8,'00:02:54','1',8,'0','0','','','<li class=\"smaller\">2014-09-24 10:10:59 | submitted by Pratibha verma</li><li class=\"smaller\">2014-09-24 10:10:59 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-24 11:25:05 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 11:03:58 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','Residential (A-Block)','A8','','','','','','','','','','','','','','','','','',''),(208,'PE9-U1J-SANT','shailendra singh','shailendra@iiita.ac.in',3,'3','cc1 main entrance guard','Phone is not working','2014-09-24 10:21:39','2014-09-25 11:38:29','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-24 10:21:39 | submitted by shailendra singh</li><li class=\"smaller\">2014-09-24 10:21:39 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-24 11:25:44 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 17:08:29 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','CC-1','phone no 2089','','','','','','','','','','','','','','','','','',''),(209,'P81-333-J66Z','Dr. Seema Shah','dr.e@iiita.ac.in',6,'1','Replacement of switch & Socket','It is urgently required to replace the defective electrical items.','2014-09-24 10:34:35','2014-09-24 06:18:01','172.31.1.4',NULL,'3',4,'00:01:17','1',4,'0','0','','','<li class=\"smaller\">2014-09-24 10:34:35 | submitted by Dr. Seema Shah</li><li class=\"smaller\">2014-09-24 10:34:35 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-24 11:48:01 | closed by Mr. G R Singh (grsingh)</li>','Residential (D-Block)','D-5','','','','','','','','','','','','','','','','','',''),(210,'YZ7-U62-J125','ARPIT','ise2013016@iiita.ac.in',2,'1','LAN SOCKET NOT WORKING','Hello sir,<br />\r\n Arpit here from M.Tech SE 2nd year. My LAN socket is not working. and my room is too far from wifi router.<br />\r\nPlease repair it as soon as possible.<br />\r\n<br />\r\nThanks & Regards,<br />\r\nArpit Shah<br />\r\n+91-7752874152','2014-09-24 12:40:12','2014-09-29 09:32:48','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-24 12:40:12 | submitted by ARPIT</li><li class=\"smaller\">2014-09-24 12:40:12 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 10:59:09 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-29 15:02:48 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-2','543','','','','','','','','','','','','','','','','','',''),(211,'9HN-QPN-Q5MB','Manoj Kr. Upadhyay','manoj@iiita.ac.in',13,'3','Door Complaint','1. The door of common area is not properly moving.','2014-09-24 14:01:33','2014-09-27 06:12:38','172.31.1.4',NULL,'3',4,'00:03:22','1',4,'0','0','','','<li class=\"smaller\">2014-09-24 14:01:33 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-09-24 14:01:33 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-09-27 11:42:38 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(212,'QEX-WN9-58PW','kiranjot kaur gujral','iit2012176@iiita.ac.in',2,'1','internet inaccessable','hereby i want to inform the respective authorities that we are unable to access internet on any of the system in lab no. 5242 and 5241 which is allotted to students of 5th semester.','2014-09-24 17:45:03','2014-09-30 06:28:55','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-24 17:45:03 | submitted by kiranjot kaur gujral</li><li class=\"smaller\">2014-09-24 17:45:03 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 10:58:52 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-30 11:58:55 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','CC-3','0','','','','','','','','','','','','','','','','','',''),(213,'3GD-E43-5AYQ','kiranjot kaur gujral','iit2012176@iiita.ac.in',2,'1','request for routers','heereby i would like to request the respective authorities to kindly set up the routers near the corridor of room no. 646 as we are unable to access wifi','2014-09-24 17:48:49','2014-11-07 03:39:30','172.31.1.4',NULL,'3',9,'00:04:39','1',9,'0','0','','','<li class=\"smaller\">2014-09-24 17:48:49 | submitted by kiranjot kaur gujral</li><li class=\"smaller\">2014-09-24 17:48:49 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 10:59:27 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-29 13:13:43 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li><li class=\"smaller\">2014-09-29 23:13:43 | opened by Customer</li><li class=\"smaller\">2014-10-09 15:27:15 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li><li class=\"smaller\">2014-10-30 17:06:40 | opened by Customer</li><li class=\"smaller\">2014-11-07 09:09:30 | closed by (automatically)</li>','GH-3','0','','','','','','','','','','','','','','','','','',''),(214,'G28-3J7-V32E','harsh yadav','ims2013016@iiita.ac.in',15,'1','regarding non working of tubelight','sir ,<br />\r\n my tubelight is not working from the past two days','2014-09-24 18:32:27','2014-10-13 04:07:28','172.31.1.4',NULL,'3',5,'00:00:37','1',5,'0','0','','','<li class=\"smaller\">2014-09-24 18:32:27 | submitted by harsh yadav</li><li class=\"smaller\">2014-09-24 18:32:27 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-13 09:37:28 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','234','','','','','','','','','','','','','','','','','',''),(215,'HHS-UHQ-16YE','Aman Raj Varshney','rit2011012@iiita.ac.in',2,'1','Internet Problem','sir, <br />\r\nIn BH3 on the 1st floor from room no 836 to 850 internet is not working and on other floors it is working so please see this matter as soon as possible .<br />\r\nwe have the work related to placements and project and we are unable to do that .<br />\r\nso please see it.<br />\r\nthank you','2014-09-24 18:59:54','2014-10-13 10:00:03','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-24 18:59:54 | submitted by Aman Raj Varshney</li><li class=\"smaller\">2014-09-24 18:59:54 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 10:59:51 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 15:36:42 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li><li class=\"smaller\">2014-10-09 19:22:58 | opened by Customer</li><li class=\"smaller\">2014-10-13 15:30:03 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-3','0','','','','','','','','','','','','','','','','','',''),(216,'3UM-Z47-XVW9','Sumit Kumar','iit2013178@iiita.ac.in',2,'1','NON-FUNCTIONING OF LAN ON FIRST FLOOR','LAN of BH-3 First floor is not coming since 23/9/2014 afternoon. Please do the required as projects are coming near and LAN is very much required.Thank you.','2014-09-24 19:14:15','2014-09-25 10:06:35','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-24 19:14:15 | submitted by Sumit Kumar</li><li class=\"smaller\">2014-09-24 19:14:15 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 11:00:07 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 15:36:35 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-3','0','','','','','','','','','','','','','','','','','',''),(217,'GY9-ADQ-XDGP','Muneendra Ojha','muneendra@iiita.ac.in',11,'1','Not detecting the attached printer','I have installed drive for HP LaserJet P1505 which I downloaded from repository. Driver is installed correctly and it even printed a test page then. But now system is not able to detect the printer.<br />\r\n<br />\r\nI need it urgently. Please rectify it.','2014-09-25 10:29:57','2014-11-14 04:27:56','172.31.1.4',NULL,'3',12,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-25 10:29:57 | submitted by Muneendra Ojha</li><li class=\"smaller\">2014-09-25 10:29:57 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-09-25 17:32:16 | assigned to Mr. Santosh (santosh) by Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-11-14 09:57:56 | closed by Customer</li>','CC-3','5102','','','','','','','','','','','','','','','','','',''),(218,'UL9-RQN-LRAQ','Himanshu Kumar','rs114@iiita.ac.in',3,'1','IRCB lab telephone is not working','Sir,<br />\r\n<br />\r\nThis is for your kind consideration that telephone of the IRCB (No: 2200)is not working properly.<br />\r\n<br />\r\nThanking You,<br />\r\n<br />\r\nHimanshu Kumar','2014-09-25 12:17:49','2014-10-13 10:02:19','172.31.1.3',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-25 12:17:49 | submitted by Himanshu Kumar</li><li class=\"smaller\">2014-09-25 12:17:49 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 12:33:26 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-13 15:32:19 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','CC-2','0','','','','','','','','','','','','','','','','','',''),(219,'4X3-3ET-R3DL','Kamal Kumar Chaudhary','rs107@iiita.ac.in',12,'1','Animal Culture chamber AC is not working','Sir,<br />\r\n<br />\r\nThis is for kind consideration that Animal Culture chamber AC is not working.<br />\r\n<br />\r\nThanking You.<br />\r\nKamal Kumar Chaudhary','2014-09-25 12:20:42','2014-10-07 04:07:12','172.31.1.3',NULL,'3',5,'00:02:59','1',5,'0','0','','','<li class=\"smaller\">2014-09-25 12:20:42 | submitted by Kamal Kumar Chaudhary</li><li class=\"smaller\">2014-09-25 12:20:42 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-07 09:37:12 | closed by (automatically)</li>','CC-2','0','','','','','','','','','','','','','','','','','',''),(220,'ESQ-XLH-E6J8','MAYANK PEGWAR','mayank.pegwar@yahoo.com',18,'1','requirement of cartridge','cartridge for hp laser printer-1015','2014-09-25 12:37:29','2014-10-05 13:35:38','172.16.14.82',NULL,'3',6,'00:01:09','1',6,'0','0','','','<li class=\"smaller\">2014-09-25 12:37:29 | submitted by MAYANK PEGWAR</li><li class=\"smaller\">2014-09-25 12:37:29 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 12:45:46 | closed by Customer</li><li class=\"smaller\">2014-09-25 14:46:42 | moved to category E-Mail by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-25 14:46:42 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-10-05 19:05:38 | closed by (automatically)</li>','CC-1','1','','','','','','','','','','','','','','','','','',''),(221,'Y2M-XH3-7MY1','MAYANK PEGWAR','ice2013002@iiita.ac.in',11,'1','Printer','Printer gives deemed Print-out','2014-09-25 12:47:35','2014-10-07 05:18:55','172.16.14.82',NULL,'3',10,'00:00:00','1',10,'0','0','','','<li class=\"smaller\">2014-09-25 12:47:35 | submitted by MAYANK PEGWAR</li><li class=\"smaller\">2014-09-25 12:47:35 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-09-25 17:33:52 | assigned to Mr. Shailendra Singh (shailendra) by Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-09-26 11:51:10 | closed by Mr. Shailendra Singh (shailendra)</li><li class=\"smaller\">2014-09-30 09:51:31 | opened by Customer</li><li class=\"smaller\">2014-10-07 10:48:55 | closed by (automatically)</li>','CC-1','1','','','','','','','','','','','','','','','','','',''),(222,'PE1-MYS-L6SE','Arunesh Singh','arunesh@iiita.ac.in',8,'1','lot of problem in CC-2 building','4116-Tube light Problem and exhaust fans not working <br />\r\n4218-Tube light Problem <br />\r\n4315-window broken <br />\r\n4312-Tube light Problem <br />\r\nfirst, second and third Flor corridor - Tube light Problem','2014-09-25 16:08:48','2014-10-03 03:49:05','172.31.1.4',NULL,'3',4,'00:08:15','1',4,'0','0','','','<li class=\"smaller\">2014-09-25 16:08:48 | submitted by Arunesh Singh</li><li class=\"smaller\">2014-09-25 16:08:48 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-03 09:19:05 | closed by (automatically)</li>','CC-2','CC2','','','','','','','','','','','','','','','','','',''),(223,'VS4-TBJ-7N5H','sarvesh kr. mishra','sarvesh@iiita.ac.in',9,'1','leakage problem in tap','Dear Sir,<br />\r\nThere is leakage problem in tap of my bathroom. So, pl. look into the matter and do the needful.<br />\r\n<br />\r\nThanking you,<br />\r\n<br />\r\nSarvesh Kr. Mishra','2014-09-25 19:05:19','2014-10-09 05:17:11','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-25 19:05:19 | submitted by sarvesh kr. mishra</li><li class=\"smaller\">2014-09-25 19:05:19 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-09 10:47:11 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (B-Block)','B-7','','','','','','','','','','','','','','','','','',''),(224,'D63-NR2-79HU','ANKUR JAISWAL','PWC2014003@IIITA.AC.IN',7,'1','AC PROBLEM --CC2--ROOM NO 4305','THE AC IS NOT WORKING PROPERLY ....IT IS NOT COOLING THE ROOM PROPERLY...','2014-09-26 11:02:42','2014-10-27 10:08:47','172.31.1.4',NULL,'3',4,'00:02:32','1',4,'0','0','','','<li class=\"smaller\">2014-09-26 11:02:42 | submitted by ANKUR JAISWAL</li><li class=\"smaller\">2014-09-26 11:02:42 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-01 16:48:43 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-01 19:09:52 | opened by Customer</li><li class=\"smaller\">2014-10-08 14:08:51 | time worked updated to 00:00:00 by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-27 15:38:47 | closed by (automatically)</li>','CC-2','4305','','','','','','','','','','','','','','','','','',''),(225,'871-44V-U96T','satyavani guttula','satyavani@iiita.ac.in',13,'1','Facility for Cradle','Require a U Clamp for the cradle facility at residence. A door bolt to be repaled.','2014-09-26 11:59:04','2014-10-02 16:27:38','172.31.1.4',NULL,'3',4,'00:00:28','1',4,'0','0','','','<li class=\"smaller\">2014-09-26 11:59:04 | submitted by satyavani guttula</li><li class=\"smaller\">2014-09-26 11:59:04 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-01 16:49:21 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-02 21:57:25 | opened by Customer</li><li class=\"smaller\">2014-10-02 21:57:38 | closed by Customer</li>','Residential (D-Block)','3','','','','','','','','','','','','','','','','','',''),(226,'2R9-LD8-6BQ2','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'3','Electrical Complaint','1. A socket of 16 amp. is burned in dinning Hall.','2014-09-26 12:51:14','2014-10-15 08:10:30','172.31.1.4',NULL,'3',4,'00:00:28','1',4,'0','0','','','<li class=\"smaller\">2014-09-26 12:51:14 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-09-26 12:51:14 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-15 13:40:30 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(227,'J6D-8VM-2QSV','arpita singh','iec2014001@iiita.ac.in',15,'3','repairing of gyser','the gyser in the ground floor of gh 1 is not working and there is a continous leakage of water through it. kindly get it repaired.','2014-09-26 14:43:28','2014-10-20 05:15:58','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-26 14:43:28 | submitted by arpita singh</li><li class=\"smaller\">2014-09-26 14:43:28 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-20 10:45:58 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-1','0','','','','','','','','','','','','','','','','','',''),(228,'5ZQ-AND-73DS','krishna swarup aeron','ksaeron@iiita.ac.in',6,'3','Fan Problem','Fan giving noise and and not running smooth','2014-09-27 11:40:33','2014-10-05 13:35:38','172.31.1.4',NULL,'3',4,'00:00:50','1',4,'0','0','','','<li class=\"smaller\">2014-09-27 11:40:33 | submitted by krishna swarup aeron</li><li class=\"smaller\">2014-09-27 11:40:33 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-05 19:05:38 | closed by (automatically)</li>','Residential (B-Block)','B-16','','','','','','','','','','','','','','','','','',''),(229,'PZW-S3J-DXA7','Sumit Kumar Singh','rit2011034@iiita.ac.in',14,'1','tubelight switch not working','My tubelight is not working. So I brought a CFL but the switch is also not working. So my preparation for placement is affected.<br />\r\nPlease resolve this issue.','2014-09-27 21:41:39','2014-10-01 10:19:43','172.31.1.4',NULL,'3',4,'00:00:12','1',4,'0','0','','','<li class=\"smaller\">2014-09-27 21:41:39 | submitted by Sumit Kumar Singh</li><li class=\"smaller\">2014-09-27 21:41:39 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-01 15:49:43 | closed by Mr. G R Singh (grsingh)</li>','BH-3','841','','','','','','','','','','','','','','','','','',''),(230,'HP7-PPY-NPTU','Joyline','RS155@iiita.ac.in',2,'1','No LAN access','We are having a troubleshoot in accessing the internet in GH-3 as there is no LAN working since saturday (27-09-2014) evening. <br />\r\nKindly do the needful<br />\r\nThank you','2014-09-28 19:48:23','2014-09-30 05:48:43','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-28 19:48:23 | submitted by Joyline</li><li class=\"smaller\">2014-09-28 19:48:23 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-29 12:04:15 | closed by Customer</li><li class=\"smaller\">2014-09-29 12:04:17 | opened by Customer</li><li class=\"smaller\">2014-09-29 14:38:10 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-09-30 11:18:43 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','GH-3','01','','','','','','','','','','','','','','','','','',''),(231,'MZX-V71-TDWS','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'3','Exhaust Fan Complaint','1. Room No. 107 of the exhaust fan is not running.','2014-09-29 10:44:08','2014-10-14 08:49:17','172.31.1.4',NULL,'3',4,'00:00:36','1',4,'0','0','','','<li class=\"smaller\">2014-09-29 10:44:08 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-09-29 10:44:08 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-14 14:19:17 | closed by (automatically)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(232,'PLB-VWA-RH2L','ketan jadav','imi2013003@iiita.ac.in',12,'1','AC is not working','Respected sir,<br />\r\nAC is not working in lab no.2305.','2014-09-29 14:52:14','2014-10-07 14:21:55','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-09-29 14:52:14 | submitted by ketan jadav</li><li class=\"smaller\">2014-09-29 14:52:14 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-07 19:51:55 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-1','2305','','','','','','','','','','','','','','','','','',''),(233,'AL4-AR9-8DT5','Snehasish Roy','snehasishroy39@gmail.com',6,'1','Electrical Outlets not working','Electrical outlets in my room are not working.','2014-09-30 15:15:53','2014-10-01 10:19:25','172.31.1.4',NULL,'3',4,'00:00:14','1',4,'0','0','','','<li class=\"smaller\">2014-09-30 15:15:53 | submitted by Snehasish Roy</li><li class=\"smaller\">2014-09-30 15:15:53 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-01 15:49:25 | closed by Mr. G R Singh (grsingh)</li>','BH-3','Room No. 939','','','','','','','','','','','','','','','','','',''),(234,'PXJ-1YE-JLA3','Pankaj Mishra (PRO)','pmishra@iiita.ac.in',15,'1','Tube light is not working','Urgently require a replacement.','2014-10-01 09:15:03','2014-11-12 05:54:14','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-01 09:15:03 | submitted by Pankaj Mishra (PRO)</li><li class=\"smaller\">2014-10-01 09:15:03 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-12 11:24:14 | closed by Mr. Akhilesh Mishra (amishra)</li>','Gate 2','PRO Office','','','','','','','','','','','','','','','','','',''),(235,'E7R-JQJ-LW8X','Prof Anupam Agrawal','anupam@iiita.ac.in',15,'1','Replacement of tubelights','Total tube-lights not working: 13<br />\r\nMinimum 7 may be immediately replaced.<br />\r\n***','2014-10-01 17:44:34','2014-10-09 04:23:01','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-01 17:44:34 | submitted by Prof Anupam Agrawal</li><li class=\"smaller\">2014-10-01 17:44:34 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-09 09:53:01 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','4309','','','','','','','','','','','','','','','','','',''),(236,'X67-SRS-HLDQ','Prof Anupam','anupam@iiita.ac.in',3,'1','Provision of one Intercom(DST BURD Proj)','Requirement of one Intercom in the DST BURD Project Chamber (part of room no. 4309, CC2).<br />\r\n*****','2014-10-01 17:50:10','2014-10-13 10:02:11','172.31.1.4',NULL,'3',8,'00:01:08','1',8,'0','0','','','<li class=\"smaller\">2014-10-01 17:50:10 | submitted by Prof Anupam</li><li class=\"smaller\">2014-10-01 17:50:10 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-07 16:34:45 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-13 15:32:11 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','CC-2','4309','','','','','','','','','','','','','','','','','',''),(237,'XGR-TS3-WMT6','Brijesh Kumar Awsathi','meetbrijeshawasthi@gmail.com',15,'1','Fan is not working ...','Respective sir/ma\'am ...<br />\r\n Room no. 145, BH1 ..the fan is not working properly ..it is very difficult to adjust with this summer weather ..Please arrange the appropriate electrician to fix the problem....<br />\r\n Thank You','2014-10-03 10:44:21','2014-10-08 09:18:41','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-03 10:44:21 | submitted by Brijesh Kumar Awsathi</li><li class=\"smaller\">2014-10-03 10:44:21 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-08 14:48:41 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','1','','','','','','','','','','','','','','','','','',''),(238,'17Z-EY6-R9ZQ','Tabrez Khan','tabrezzk24@gmail.com',15,'1','Ceiling Fan is not working','My ceiling fan is not working. Sovle the issue as fast as possible.','2014-10-03 23:51:50','2014-10-03 19:01:21','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-03 23:51:50 | submitted by Tabrez Khan</li><li class=\"smaller\">2014-10-03 23:51:50 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-04 00:31:21 | closed by Customer</li>','BH-3','942','','','','','','','','','','','','','','','','','',''),(239,'726-ZDW-VT5V','PRASHANT SINGH','rs164@iiita.ac.in',15,'3','MCB trips while switch ON the AC','some problem in MCB. <br />\r\nUnable to switch on the AC in the lab.','2014-10-05 12:24:13','2014-10-08 07:11:33','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-05 12:24:13 | submitted by PRASHANT SINGH</li><li class=\"smaller\">2014-10-05 12:24:13 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-08 12:41:33 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-1','2305','','','','','','','','','','','','','','','','','',''),(240,'WNV-PHJ-XN9E','Manoj Kr. Upadhyay','manoj@iiita.ac.in',9,'1','Plumbing Complaint','1. washbasin is broken in the room number-205.','2014-10-07 08:42:34','2014-10-16 05:49:26','172.31.1.4',NULL,'3',5,'00:03:27','1',5,'0','0','','','<li class=\"smaller\">2014-10-07 08:42:34 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-07 08:42:34 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-16 11:19:26 | closed by (automatically)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(241,'54H-GUG-GJTP','Manoj Kr. Upadhyay','manoj@iiita.ac.in',14,'1','Electrical Complaint','1. MCB of Room no 205, trips down when ceiling fan starts.','2014-10-07 09:08:44','2014-10-15 08:08:17','172.31.1.4',NULL,'3',4,'00:00:06','1',4,'0','0','','','<li class=\"smaller\">2014-10-07 09:08:44 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-07 09:08:44 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-15 13:38:17 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(242,'74Z-55V-QXY1','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','Electrical Complaint','1. Exhaust fan of room no. 109 is not working.','2014-10-07 09:09:32','2014-10-27 10:08:47','172.31.1.4',NULL,'3',4,'00:03:22','1',4,'0','0','','','<li class=\"smaller\">2014-10-07 09:09:32 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-07 09:09:32 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-27 15:38:47 | closed by (automatically)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(243,'WJQ-JQR-JQ1B','Sonali Agarwal','sonali@iiita.ac.in',2,'1','Internet is not working','Internet is not working since last 24 hrs.','2014-10-07 11:29:08','2014-10-07 11:09:08','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-07 11:29:08 | submitted by Sonali Agarwal</li><li class=\"smaller\">2014-10-07 11:29:08 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-07 16:07:59 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-07 16:39:08 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','Residential (D-Block)','26','','','','','','','','','','','','','','','','','',''),(244,'P8S-WJV-PJDX','Manoj Kr. Upadhyay','manoj@iiita.ac.in',9,'3','Plumbing Complaint','1. Bathroom Wall Glass Shelf(Soap Tray) is broken in the room no. 212','2014-10-07 15:26:47','2014-10-09 11:34:10','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','12#Soap-tray.JPG,','','<li class=\"smaller\">2014-10-07 15:26:47 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-07 15:26:47 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-09 17:04:10 | closed by Mr. Akhilesh Mishra (amishra)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(245,'YSR-Z98-1AA5','Mohd Shahzad','iec2011058@iiita.ac.in',15,'1','fan not working','sir<br />\r\ni want to say that fan of room no 131 is not working from last two days.<br />\r\nplease send electrician as soon as possible.','2014-10-07 16:12:11','2014-10-16 05:49:26','172.31.1.3',NULL,'3',5,'00:01:01','1',5,'0','0','','','<li class=\"smaller\">2014-10-07 16:12:11 | submitted by Mohd Shahzad</li><li class=\"smaller\">2014-10-07 16:12:11 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-16 11:19:26 | closed by (automatically)</li>','BH-1','131','','','','','','','','','','','','','','','','','',''),(246,'DYY-1NN-MA1M','Ashwaray Raj','iec2011070@iiita.ac.in',15,'1','Tubelight not working','Respected Sir,<br />\r\nTubelight in my room is not working , please send electrician as soon as possible.','2014-10-07 16:14:05','2014-10-13 04:09:04','172.31.1.3',NULL,'3',5,'00:00:18','1',5,'0','0','','','<li class=\"smaller\">2014-10-07 16:14:05 | submitted by Ashwaray Raj</li><li class=\"smaller\">2014-10-07 16:14:05 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-13 09:39:04 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','121','','','','','','','','','','','','','','','','','',''),(247,'LSA-ZTE-TLWH','C CHAITANYA','pis2014001@iiita.ac.in',15,'1','Badminton court lights dont work','In BH1 only two lights in badminton court are functional on one side only.This has been th case for a month now.Four new units(flood light bulbs) need replacing.','2014-10-07 16:45:29','2014-10-09 12:02:04','172.19.4.46',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-07 16:45:29 | submitted by C CHAITANYA</li><li class=\"smaller\">2014-10-07 16:45:29 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-09 17:32:04 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','4','','','','','','','','','','','','','','','','','',''),(248,'Y6L-D9W-BPW9','sarvesh kumar mishra','sarvesh@iiita.ac.in',18,'1','to recover the mail account password','Dear Sir,<br />\r\nAs I have forgot the password of library mail account- <a href=\"mailto:library@iiita.ac.in\">library@iiita.ac.in</a>, so please reset the same as soon as possible.<br />\r\n<br />\r\nThanking you,','2014-10-07 17:12:04','2014-10-10 05:33:37','172.31.1.3',NULL,'3',7,'00:01:05','1',7,'0','0','','','<li class=\"smaller\">2014-10-07 17:12:04 | submitted by sarvesh kumar mishra</li><li class=\"smaller\">2014-10-07 17:12:04 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li><li class=\"smaller\">2014-10-10 11:02:32 | assigned to Dr. Ashutosh Mishra (am) by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-10-10 11:03:37 | closed by Dr. Ashutosh Mishra (am)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(249,'3EL-H8W-2GTV','unmesh bendale','iis2014001@iiita.ac.in',15,'1','Badminton court light is not working','One of the two lights is not working.<br />\r\nIts hard to play in the evening.','2014-10-07 19:26:14','2014-10-09 12:02:11','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-07 19:26:14 | submitted by unmesh bendale</li><li class=\"smaller\">2014-10-07 19:26:14 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-09 17:32:11 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','C-126','','','','','','','','','','','','','','','','','',''),(250,'2R3-GBR-XXMT','Sahil Agarwal','IIT2014120@iiita.ac.in',15,'1','Flood Lights','The newly attached flood lights have been causing a havoc in my life. So many insects are disturbing me and my room-mates very much. We cant even sleep properly as they keep on entering the room and don\' stop biting. We suggest that the lights be moves towards the common area as that area doesn\'t have any rooms and will be more comfortable for all the residents.<br />\r\n<br />\r\nThank You!','2014-10-07 21:50:02','2014-10-08 07:05:19','172.31.1.3',NULL,'3',5,'00:04:16','1',5,'0','0','','','<li class=\"smaller\">2014-10-07 21:50:02 | submitted by Sahil Agarwal</li><li class=\"smaller\">2014-10-07 21:50:02 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-08 12:35:19 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-2','652','','','','','','','','','','','','','','','','','',''),(251,'WBV-36E-8RW6','Rahul verma','iwc2014005@iiita.ac.in',12,'3','AC is not working','Sir...<br />\r\n In lab 4305 CC-2 AC is not working. Please send some to assistance to handle this problem..','2014-10-07 22:21:37','2014-10-27 10:08:47','172.31.1.4',NULL,'3',5,'00:04:35','1',5,'0','0','','','<li class=\"smaller\">2014-10-07 22:21:37 | submitted by Rahul verma</li><li class=\"smaller\">2014-10-07 22:21:37 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-27 15:38:47 | closed by (automatically)</li>','CC-2','4305','','','','','','','','','','','','','','','','','',''),(252,'9WS-S3P-59P8','satish k singh','sk.singh@iiita.ac.in',3,'1','Telephone','My telephone set is faulty. Most of the times the numbers are not accepted while pressing the keys. It appears that the set is required to be changed.','2014-10-08 09:27:56','2014-10-09 05:19:36','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-08 09:27:56 | submitted by satish k singh</li><li class=\"smaller\">2014-10-08 09:27:56 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-08 14:50:14 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-09 10:49:36 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','Residential (D-Block)','D-11','','','','','','','','','','','','','','','','','',''),(253,'HR4-GUL-13RZ','prashant singh','rs164@iiita.ac.in',9,'1','No drinking water available at cc1','No drinking water available at cc1 second floor.','2014-10-08 09:46:58','2014-10-09 11:23:47','172.31.1.4',NULL,'3',5,'00:02:22','0',5,'0','0','','','<li class=\"smaller\">2014-10-08 09:46:58 | submitted by prashant singh</li><li class=\"smaller\">2014-10-08 09:46:58 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-08 12:38:18 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-08 17:33:26 | opened by Customer</li><li class=\"smaller\">2014-10-09 16:53:47 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-1','2309, second floor','','','','','','','','','','','','','','','','','',''),(254,'PVW-DX3-985S','Prof Anupam Agrawal','anupam@iiita.ac.in',18,'1','Internet not functioning','The internet connection in my PC at home (F1, Jhalwa) is not functioning. Pl rectify the problem at the earliest.<br />\r\n*****','2014-10-08 12:52:39','2014-10-08 07:22:39','172.31.1.4',NULL,'0',6,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-08 12:52:39 | submitted by Prof Anupam Agrawal</li><li class=\"smaller\">2014-10-08 12:52:39 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li>','Residential (F-Block)','F1','','','','','','','','','','','','','','','','','',''),(255,'E42-QSU-1817','Ashutosh Rajpal','ibi2014001@iiita.ac.in',15,'1','Electricity Problem','Sir,<br />\r\n My room fan and tube lights are not working, so please solve this electric problem.<br />\r\n Thanking you!<br />\r\n <br />\r\n Room no: 141<br />\r\n Boys Hostel: BH1','2014-10-08 13:01:10','2014-10-08 09:13:27','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-08 13:01:10 | submitted by Ashutosh Rajpal</li><li class=\"smaller\">2014-10-08 13:01:10 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-08 14:43:27 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','0','','','','','','','','','','','','','','','','','',''),(256,'VPN-4AB-5DQM','manish raj','rs146@iiita.ac.in',15,'1','fan not working properly','The fan is not working properly.<br />\r\nManish Raj<br />\r\nmob no. 9026922298','2014-10-08 13:39:01','2014-10-09 04:33:51','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-08 13:39:01 | submitted by manish raj</li><li class=\"smaller\">2014-10-08 13:39:01 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-09 10:03:51 | closed by Mr. Akhilesh Mishra (amishra)</li>','RSA','room no 508','','','','','','','','','','','','','','','','','',''),(257,'4HX-36Y-RTU8','RISHABH JAIN','ims2013047@iiita.ac.in',9,'1','regarding water cooler cooling&cleaning','2nd floor cooler is not cooling the water and cleaning of that water cooler as taste of water is not good','2014-10-08 20:32:13','2014-10-20 05:08:41','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-08 20:32:13 | submitted by RISHABH JAIN</li><li class=\"smaller\">2014-10-08 20:32:13 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-20 10:38:30 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-20 10:38:41 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','2nd Floor','','','','','','','','','','','','','','','','','',''),(258,'5RU-P1L-QNLE','RISHABH JAIN','ims2013047@iiita.ac.in',15,'3','One of the flood lights is not working','Badminton court flood is not working please change it as soon as possible','2014-10-08 20:34:50','2014-10-13 04:09:35','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-08 20:34:50 | submitted by RISHABH JAIN</li><li class=\"smaller\">2014-10-08 20:34:50 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-09 17:32:34 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-12 22:44:01 | opened by Customer</li><li class=\"smaller\">2014-10-13 09:39:35 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','Badminton court','','','','','','','','','','','','','','','','','',''),(259,'PZR-VG2-UVRL','sarita yadav','IIT2011012@iiita.ac.in',2,'1','Lan port not working','In room no : 640 , GH 3 , lan port is not working, maintenance is required .','2014-10-08 21:02:22','2014-10-09 09:57:02','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-08 21:02:22 | submitted by sarita yadav</li><li class=\"smaller\">2014-10-08 21:02:22 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-09 09:18:57 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-09 15:27:02 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','GH-3','640','','','','','','','','','','','','','','','','','',''),(260,'WBT-GYT-4SHS','Rahul Verma','rahulv.2408@gmail.com',14,'1','water cooler is not working...','In BH-1 at 1st floor water cooler is not working from 2 days.','2014-10-09 02:53:52','2014-10-20 07:55:16','172.31.1.4',NULL,'3',4,'00:06:16','1',4,'0','0','','','<li class=\"smaller\">2014-10-09 02:53:52 | submitted by Rahul Verma</li><li class=\"smaller\">2014-10-09 02:53:52 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-20 13:25:16 | closed by Mr. G R Singh (grsingh)</li>','BH-1','1st floor','','','','','','','','','','','','','','','','','',''),(261,'62V-6YB-UDTQ','Abhishek Kumar','iit2013109@iiita.ac.in',18,'1','Resetting the password of my mail','Sir,please reset my password of my mail <a href=\"mailto:iit2013109@iiita.ac.in\">iit2013109@iiita.ac.in</a> because I couldn\'t synchronize my mail properly when it was moved to gmail server.<br />\r\nSorry for the inconvenience.','2014-10-09 12:41:03','2014-10-09 07:11:03','172.31.1.4',NULL,'0',6,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-09 12:41:03 | submitted by Abhishek Kumar</li><li class=\"smaller\">2014-10-09 12:41:03 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li>','BH-3','Room- 849','','','','','','','','','','','','','','','','','',''),(262,'1JW-MDW-3N3A','Prabha Verma','prabha@iiita.ac.in',13,'1','Reg. Door repair','Dear Sir, <br />\r\n<br />\r\nPlease door repair.<br />\r\n<br />\r\nThanks,<br />\r\n<br />\r\nPrabha Verma<br />\r\nDean Office','2014-10-09 13:12:27','2014-10-15 08:15:29','172.31.1.4',NULL,'3',4,'00:00:20','1',4,'0','0','','','<li class=\"smaller\">2014-10-09 13:12:27 | submitted by Prabha Verma</li><li class=\"smaller\">2014-10-09 13:12:27 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-15 13:45:29 | closed by Mr. G R Singh (grsingh)</li>','Admin Building','D No. 1119 (Vijayshree T)','','','','','','','','','','','','','','','','','',''),(263,'WBA-35V-Y833','Anmol Jagetia','iit2012163@iiita.ac.in',2,'1','Lan Port Problem in Room No 1319','We have registered the complaint to fix the Lan Port several time before and it is getting increasingly difficult for the three of us to access internet at the same time (The wifi signal is VERY weak because the routers are very far away from our room).<br />\r\n<br />\r\nWe would be highly oblidged if we could get the faulty Lan Port fixed.<br />\r\n<br />\r\nThank You.','2014-10-09 13:20:53','2014-10-10 09:30:21','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-09 13:20:53 | submitted by Anmol Jagetia</li><li class=\"smaller\">2014-10-09 13:20:53 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-09 16:33:29 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-10 15:00:21 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-4','0','','','','','','','','','','','','','','','','','',''),(264,'TV1-Y2Z-75VS','AYUSH GOYAL','iis2014006@iiita.ac.in',8,'1','Badminton net is not available','Dear sir,<br />\r\n<br />\r\nThe badminton players are very large and the working court is only one.<br />\r\nEvery player has to wait half an hour before he gets an opportunity to play on court.<br />\r\nIt is very time wasting.<br />\r\nWe request you to place the badminton net.<br />\r\n<br />\r\n<br />\r\nRequest you to look into this matter as per your suitable time.<br />\r\n<br />\r\nThank you.<br />\r\n<br />\r\n<br />\r\n<br />\r\nregards,<br />\r\nAyush Goyal<br />\r\niis2014006','2014-10-09 19:15:16','2014-10-15 08:32:48','172.31.1.3',NULL,'3',4,'00:02:37','1',4,'0','0','','','<li class=\"smaller\">2014-10-09 19:15:16 | submitted by AYUSH GOYAL</li><li class=\"smaller\">2014-10-09 19:15:16 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-15 14:02:48 | closed by Mr. G R Singh (grsingh)</li>','BH-1','Badminton court 2','','','','','','','','','','','','','','','','','',''),(265,'MN6-NQ5-WDH5','amanraj varshney','rit2011012@iiita.ac.in',14,'1','Tubelight Problem','My Tubelight is not working from last night. <br />\r\nRoom No. 840 BH3','2014-10-09 19:21:45','2014-10-11 20:09:46','172.31.1.4',NULL,'3',4,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-09 19:21:45 | submitted by amanraj varshney</li><li class=\"smaller\">2014-10-09 19:21:45 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-12 01:39:46 | closed by Customer</li>','BH-3','0','','','','','','','','','','','','','','','','','',''),(266,'284-X6B-7942','SOUMENDU CHAKRABORTY','rs169@iiita.ac.in',9,'1','water not coming','Water is not coming properly in kitchen','2014-10-09 20:13:06','2014-10-15 10:38:38','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-09 20:13:06 | submitted by SOUMENDU CHAKRABORTY</li><li class=\"smaller\">2014-10-09 20:13:06 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-15 16:08:38 | closed by Customer</li>','RSA','403','','','','','','','','','','','','','','','','','',''),(267,'G59-UM7-7D58','Abhishek Deora','iit2014141@iiita.ac.in',2,'1','lan port issues','Sir,<br />\r\none lan port is not working properly . it first works for a while and that too at a very very slow speed and then it totally stops working . so i would request you to look into this issue.<br />\r\nThank you','2014-10-09 23:19:20','2014-10-28 05:04:20','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-09 23:19:20 | submitted by Abhishek Deora</li><li class=\"smaller\">2014-10-09 23:19:20 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-10 14:54:16 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-28 10:34:20 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-2','514','','','','','','','','','','','','','','','','','',''),(268,'5L3-NLE-YH9B','Saurabh Tanwar','iit2014140@iiita.ac.in',15,'3','Tubelight not working in Room no. 555','Respected Sir/Madam<br />\r\nWith due respect I beg to state that one of the two tubelights in room no. 555 of BH2 has not been working from the time we took admission here(about 2.5 months ago). Repeated complaints to the hostel senior peon/guards have bore no result. We request you to get the tubelight repaired as soon as possible.<br />\r\nHoping for an early action.<br />\r\nThank you.','2014-10-10 00:01:55','2014-10-21 11:05:48','172.31.1.4',NULL,'3',5,'00:01:31','1',5,'0','0','','','<li class=\"smaller\">2014-10-10 00:01:55 | submitted by Saurabh Tanwar</li><li class=\"smaller\">2014-10-10 00:01:55 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-21 16:35:48 | closed by (automatically)</li>','BH-2','1','','','','','','','','','','','','','','','','','',''),(269,'BTL-ET6-A1BR','subhash kumar','subhash@iiita.ac.in',6,'1','regarding electrical work','1.Fan not working in room number 101 <br />\r\n2.one tube road not working in store room <br />\r\n3.Two electrical switch is not working in vh-3 lobby','2014-10-10 09:56:26','2014-10-20 04:22:12','172.31.1.4',NULL,'3',4,'00:01:16','1',4,'0','0','','','<li class=\"smaller\">2014-10-10 09:56:26 | submitted by subhash kumar</li><li class=\"smaller\">2014-10-10 09:56:26 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-20 09:52:12 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 3','0','','','','','','','','','','','','','','','','','',''),(270,'XDW-XD5-8JME','Dr. Ashutosh Mishra','am@iiita.ac.in',10,'1','Rodent infestation','Kindly arrange for rodent & pest control in these rooms as they house network distribution switches and rodents are chewing through optical fibers repeatedly which serious hampers the network. <br />\r\n<br />\r\nThis needs to be addressed as soon as possible.','2014-10-10 10:39:13','2014-10-10 05:09:13','172.31.1.4',NULL,'0',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-10 10:39:13 | submitted by Dr. Ashutosh Mishra</li><li class=\"smaller\">2014-10-10 10:39:13 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','CC-3','5-031/131/231/315/415/515','','','','','','','','','','','','','','','','','',''),(271,'15J-TVR-7L3H','Pooja Mishra','pooja@iiita.ac.in',9,'1','no water supply from tank','There is very little flow of water through taps connected to water tank. This problem has occurred second time. Kindly do the needful.','2014-10-10 10:50:02','2014-10-15 04:18:22','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-10 10:50:02 | submitted by Pooja Mishra</li><li class=\"smaller\">2014-10-10 10:50:02 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-15 09:48:22 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (H-Block)','3','','','','','','','','','','','','','','','','','',''),(272,'MY5-TAY-7HVB','Shiv Gopal Yadav','imi2013009@iiita.ac.in',3,'1','Telephone dead','Telephone cable of Lab No. 2307 (CC-1) is broken.','2014-10-10 12:25:33','2014-10-13 07:47:39','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-10 12:25:33 | submitted by Shiv Gopal Yadav</li><li class=\"smaller\">2014-10-10 12:25:33 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-10 14:54:33 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-13 13:17:39 | closed by Customer</li>','CC-1','2307','','','','','','','','','','','','','','','','','',''),(273,'HZ7-6GQ-SNYZ','Manoj Kr. Upadhyay','manoj@iiita.ac.in',13,'1','curtain does not close','1.Window Curtain(Closing the curtain by threads) does not close in the room no.-109.','2014-10-10 13:20:48','2014-10-15 11:05:55','172.31.1.4',NULL,'3',4,'00:00:16','1',4,'0','0','','','<li class=\"smaller\">2014-10-10 13:20:48 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-10 13:20:48 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-15 16:35:55 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(274,'EQH-WLS-USGL','ashish mishra','imb2013047@iiita.ac.in',15,'1','fan is not working','please repair my fan as soon as possible.previously it was repaired one month ago but now it is not working fine.<br />\r\nkindly repair as soon as possible.','2014-10-10 18:40:19','2014-10-13 04:03:39','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-10 18:40:19 | submitted by ashish mishra</li><li class=\"smaller\">2014-10-10 18:40:19 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-13 09:33:39 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','246','','','','','','','','','','','','','','','','','',''),(275,'XQ6-LVQ-VTRX','manish raj','rs146@iiita.ac.in',6,'1','fan not working.','The fan suddenly stops and now its not working. <br />\r\n<br />\r\n<br />\r\nmanish raj<br />\r\nroom no. 508, RSA-2,<br />\r\nmob no. 9026922298','2014-10-11 21:51:57','2014-10-15 08:14:29','172.31.1.4',NULL,'3',4,'00:00:40','1',4,'0','0','','','<li class=\"smaller\">2014-10-11 21:51:57 | submitted by manish raj</li><li class=\"smaller\">2014-10-11 21:51:57 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-15 13:44:29 | closed by Mr. G R Singh (grsingh)</li>','RSA','room no. 508','','','','','','','','','','','','','','','','','',''),(276,'X2S-6WQ-Z2DQ','Mukesh kumar','iit2013188@iiita.ac.in',2,'1','regarding network port','Dear Sir,<br />\r\nmy internet port already cracked when i joined bh3.now it is not working.i couldn\'t access internet.<br />\r\nso please sir, change it.<br />\r\nThanks !','2014-10-12 08:23:05','2014-10-13 10:00:17','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-12 08:23:05 | submitted by Mukesh kumar</li><li class=\"smaller\">2014-10-12 08:23:05 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-13 09:38:40 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-13 15:30:17 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-3','Room no- 819','','','','','','','','','','','','','','','','','',''),(277,'P6M-B4X-VV8V','sarvesh kr. mishra','sarvesh@iiita.ac.in',16,'1','Regarding cutting of green grass','Dear Sir,<br />\r\nPlease note that there are lot of green grass (behind my residence No. B7) required to cut on urgent basis. Actually, because of these big sized green grass, since last two days I have seen snake (size- 5-6 ft.) moving around near to my residence (just in-front of back side door of my residence). <br />\r\n<br />\r\nTo avoid any bad incident, please look into the matter and issue needful orders to clean the mentioned location. <br />\r\n<br />\r\nThanking you,<br />\r\n<br />\r\nSarvesh Kr. Mishra<br />\r\nLIA','2014-10-12 14:58:00','2014-10-28 09:38:17','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-12 14:58:00 | submitted by sarvesh kr. mishra</li><li class=\"smaller\">2014-10-12 14:58:00 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-28 15:08:08 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-28 15:08:17 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (B-Block)','B7','','','','','','','','','','','','','','','','','',''),(278,'4Y2-HGM-WYZ9','nithin srikar karnala','nithinsrikar@gmail.com',18,'1','iiita mail deactivated','Respected sir, <br />\r\nI am unable to access my iiit-a email i.e., <a href=\"mailto:iit2012014@gmail.com\">iit2012014@gmail.com</a> since it got deactivated and when I try to login I am being asked to contact mail admin. I contacted Asutosh sir and he asked me to send the ticket. Please look into the issue.<br />\r\nThanking you.<br />\r\n<br />\r\nSincerely yours,<br />\r\nNithin Srikar,<br />\r\nIIT2012014.','2014-10-13 11:05:05','2014-10-13 05:38:12','172.31.1.4',NULL,'0',6,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-13 11:05:05 | submitted by nithin srikar karnala</li><li class=\"smaller\">2014-10-13 11:05:05 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li>','BH-4','0','','','','','','','','','','','','','','','','','',''),(279,'WMU-B4V-6H2S','Shivangi Singh','shivisingh129@gmail.com',15,'1','Regulator is missing.','Sir,<br />\r\n<br />\r\nThe regulator of fan in my room is missing .So, i cannot adjust the speed of fan. I request you to send electrician to fix the problem.<br />\r\n<br />\r\nThank you.','2014-10-13 13:38:47','2014-10-16 22:53:01','172.31.1.3',NULL,'1',5,'00:01:20','0',5,'0','0','','','<li class=\"smaller\">2014-10-13 13:38:47 | submitted by Shivangi Singh</li><li class=\"smaller\">2014-10-13 13:38:47 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','GH-3','539','','','','','','','','','','','','','','','','','',''),(280,'M9X-TX2-MVVH','GUDIVAKA PRAVEEN','ihc2014006@iiita.ac.in',15,'1','POWER Socket Not Working','Room No :250','2014-10-13 14:12:11','2014-10-15 15:30:12','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-13 14:12:11 | submitted by GUDIVAKA PRAVEEN</li><li class=\"smaller\">2014-10-13 14:12:11 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-15 09:48:43 | closed by Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-15 13:49:27 | opened by Customer</li><li class=\"smaller\">2014-10-15 21:00:12 | closed by Customer</li>','BH-1','250','','','','','','','','','','','','','','','','','',''),(281,'X5L-4BJ-Z2AN','Harish Krishnan','harishkrishnan.iiita@gmail.com',15,'1','Fan not working','Dear Sir/Madam<br />\r\nThe fan in our room is not working at all. There was a power cut at around 9:30 pm today, and when the power came back the fan suddenly stopped working. Please have it repaired as soon as possible.','2014-10-13 23:32:42','2014-10-16 04:13:32','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-13 23:32:42 | submitted by Harish Krishnan</li><li class=\"smaller\">2014-10-13 23:32:42 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-16 09:43:32 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','212','','','','','','','','','','','','','','','','','',''),(282,'SDT-XBG-BA7B','Pratibha verma','pratibha@iiita.ac.in',6,'1','power point of geezar is not working','Sir,<br />\r\nPower point of geezar is not working at home(A8). <br />\r\n<br />\r\nPratibha<br />\r\nCC1 EC Department<br />\r\nIIITA','2014-10-14 09:44:29','2014-10-15 08:13:20','172.31.1.4',NULL,'3',4,'00:00:13','1',4,'0','0','','','<li class=\"smaller\">2014-10-14 09:44:29 | submitted by Pratibha verma</li><li class=\"smaller\">2014-10-14 09:44:29 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-15 13:43:20 | closed by Mr. G R Singh (grsingh)</li>','Residential (A-Block)','A8','','','','','','','','','','','','','','','','','',''),(283,'ZRS-97G-PM8U','mehul mathur','ise2014010@iiita.ac.in',15,'1','room\'s fan not working','sir-<br />\r\nlast night when i switched on my fan it short circuited and stopped working<br />\r\nkindly look into the matter and send someone to correct it','2014-10-14 11:03:44','2014-10-31 04:43:53','172.31.1.4',NULL,'3',5,'00:01:03','0',5,'0','0','','','<li class=\"smaller\">2014-10-14 11:03:44 | submitted by mehul mathur</li><li class=\"smaller\">2014-10-14 11:03:44 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-24 09:17:30 | closed by (automatically)</li><li class=\"smaller\">2014-10-27 21:45:47 | opened by Customer</li><li class=\"smaller\">2014-10-31 10:13:53 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','214','','','','','','','','','','','','','','','','','',''),(284,'4ZA-12R-V25A','mohd Shahzad','malik.shahzad408@gmail.com',15,'1','fan not working','sir<br />\r\nI am not at my room when electricians came. So please send them again between 1:30 pm to 2:30 pm or after 6 pm.','2014-10-14 13:13:00','2014-10-31 04:44:07','172.31.1.4',NULL,'3',5,'00:04:00','0',5,'0','0','','','<li class=\"smaller\">2014-10-14 13:13:00 | submitted by mohd Shahzad</li><li class=\"smaller\">2014-10-14 13:13:00 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 10:14:07 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','131','','','','','','','','','','','','','','','','','',''),(285,'M8V-W3D-RBWU','mukesh yadav','ims2013066@iiita.ac.in',15,'1','fan is not working','sir fan is not working from last night','2014-10-14 14:24:48','2014-10-16 04:13:40','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-14 14:24:48 | submitted by mukesh yadav</li><li class=\"smaller\">2014-10-14 14:24:48 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-16 09:43:40 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','231','','','','','','','','','','','','','','','','','',''),(286,'YWY-Y6A-28RD','harsh yadav','ims2013016@iiita.ac.in',8,'1','regarding water flooding','from last night due to heavy rain my room is flooded with water.it is quite uncomfortable to reside in such drastic situation','2014-10-14 15:17:50','2014-10-15 08:30:00','172.31.1.7',NULL,'3',4,'00:04:59','1',4,'0','0','13#water-trapped-in-the-house.jpg,','','<li class=\"smaller\">2014-10-14 15:17:50 | submitted by harsh yadav</li><li class=\"smaller\">2014-10-14 15:17:50 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-15 14:00:00 | closed by Mr. G R Singh (grsingh)</li>','BH-1','234','','','','','','','','','','','','','','','','','',''),(287,'JDT-6GN-JBLY','subhash kumar','subhash@iiita',8,'1','replecment of demage pvc sheets','Due to heavy rain and storm sheet was damage and rain water is falling in the waiting hall .','2014-10-15 09:27:23','2014-10-24 03:47:30','172.31.1.4',NULL,'3',4,'00:00:32','1',4,'0','0','','','<li class=\"smaller\">2014-10-15 09:27:23 | submitted by subhash kumar</li><li class=\"smaller\">2014-10-15 09:27:23 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-24 09:17:30 | closed by (automatically)</li>','V. Hostel 3','shed of vh-3','','','','','','','','','','','','','','','','','',''),(288,'VD1-9E9-A5ZR','Abhishek Kumar','abhishekkr@iiitac.ac.in',2,'1','WIFI is not working in Senate Hall','WIFI system is installed in Senate Hall but Last Five day it is not working due any technical fault or any short circuit','2014-10-15 12:22:16','2014-10-20 10:50:14','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-15 12:22:16 | submitted by Abhishek Kumar</li><li class=\"smaller\">2014-10-15 12:22:16 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-15 15:07:31 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-20 16:20:14 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','Admin Building','0','','','','','','','','','','','','','','','','','',''),(289,'SRY-V21-NJVH','abhishek kumar','abhi.kumar405@gmail.com',15,'1','electricity','there is no electricity in room num 144..since monring..','2014-10-15 13:27:25','2014-10-15 11:36:27','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-15 13:27:25 | submitted by abhishek kumar</li><li class=\"smaller\">2014-10-15 13:27:25 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-15 17:06:27 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','0','','','','','','','','','','','','','','','','','',''),(290,'LT3-LXY-JW7W','SURABHI SAXENA','ise2014004@iiita.ac.in',15,'1','regarding fan','sir,in my romm ,our fan is making noise and it is not working properly..so take the appropriate action as soon as possible','2014-10-15 13:56:03','2014-10-20 05:08:13','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-15 13:56:03 | submitted by SURABHI SAXENA</li><li class=\"smaller\">2014-10-15 13:56:03 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-20 10:38:13 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-2','302','','','','','','','','','','','','','','','','','',''),(291,'X2L-4DU-944M','DIVYA SINGH','IIS2014007@iiita.ac.in',15,'3','REGARDING FAN','SIR,my fan is not working properly .it is ,making some noise..so please take some action as soon as possible..','2014-10-15 14:34:28','2014-11-12 05:57:09','172.31.1.4',NULL,'3',5,'00:01:31','0',5,'0','0','','','<li class=\"smaller\">2014-10-15 14:34:28 | submitted by DIVYA SINGH</li><li class=\"smaller\">2014-10-15 14:34:28 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-15 15:08:57 | assigned to Prashant Kumar Srivastava (Administrator) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-15 15:26:29 | moved to category Electrical (Off-Acad-Hostel) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-10-15 15:26:45 | assigned to Mr. Akhilesh Mishra (amishra) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-11-12 11:27:09 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-2','318','','','','','','','','','','','','','','','','','',''),(292,'12Z-NUS-NU7T','SUMIT KUMAR','ims2013068@iiita.ac.in',15,'1','regading changing FAN regulator','My fan regulator is not working. kindly sort out this.Due to this i had been sick for last 3 days','2014-10-15 16:47:55','2014-10-24 03:47:30','172.31.1.4',NULL,'3',5,'00:01:43','1',5,'0','0','','','<li class=\"smaller\">2014-10-15 16:47:55 | submitted by SUMIT KUMAR</li><li class=\"smaller\">2014-10-15 16:47:55 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-24 09:17:30 | closed by (automatically)</li>','BH-1','0','','','','','','','','','','','','','','','','','',''),(293,'EDU-8MD-XXLD','GUDIVAKA PRAVEEN','ihc2014006@iiita.ac.in',15,'1','Requirement of Fans in 4206 Lab.','We are unable to sit after 6pm and do some work in Lab.','2014-10-15 20:59:10','2014-10-16 04:10:11','172.31.1.3',NULL,'3',5,'00:02:10','1',5,'0','0','','','<li class=\"smaller\">2014-10-15 20:59:10 | submitted by GUDIVAKA PRAVEEN</li><li class=\"smaller\">2014-10-15 20:59:10 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-16 09:40:11 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','4206','','','','','','','','','','','','','','','','','',''),(294,'NZ3-1DS-Z76R','MUKESH YADAV','mukeshonly123@gmail.com',15,'1','CHANGE OF SOCKET','please change the power socket as it is not working as soon as possible','2014-10-15 23:25:28','2014-11-12 05:57:51','172.31.1.4',NULL,'3',5,'00:07:19','1',5,'0','0','','','<li class=\"smaller\">2014-10-15 23:25:28 | submitted by MUKESH YADAV</li><li class=\"smaller\">2014-10-15 23:25:28 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-01 11:09:11 | closed by Customer</li><li class=\"smaller\">2014-11-01 11:09:20 | opened by Customer</li><li class=\"smaller\">2014-11-12 11:27:51 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','231','','','','','','','','','','','','','','','','','',''),(295,'TN3-3NN-3NMQ','Arunesh Singh','arunesh@iiita.ac.in',13,'3','Door closer','Door Closer not proper working','2014-10-16 10:41:12','2014-10-21 11:06:43','172.31.1.4',NULL,'3',4,'00:02:01','1',4,'0','0','','','<li class=\"smaller\">2014-10-16 10:41:12 | submitted by Arunesh Singh</li><li class=\"smaller\">2014-10-16 10:41:12 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-21 16:36:43 | closed by Mr. G R Singh (grsingh)</li>','CC-2','4120','','','','','','','','','','','','','','','','','',''),(296,'6VT-83V-YD4N','manish raj','rs146@iiita.ac.in',15,'1','fan not working','This is my second ticket regarding tha fan problem. The fan is not working and I am still waiting for some response.<br />\r\n<br />\r\nManish raj<br />\r\n9026922298','2014-10-16 10:42:38','2014-10-20 05:11:10','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-16 10:42:38 | submitted by manish raj</li><li class=\"smaller\">2014-10-16 10:42:38 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-20 10:41:10 | closed by Mr. Akhilesh Mishra (amishra)</li>','RSA','room no 508','','','','','','','','','','','','','','','','','',''),(297,'5WT-934-E68W','Tapobrata Lahiri','tlahiri@iiita.ac.in',16,'1','Hedging','Hedging is requested which is required surrounding the lawn and plantation area of quarter (No. E-10) to check unwanted activity (e.g., disturbing/damaging the lawn and plantation area)and unwanted persons.','2014-10-16 12:29:40','2014-11-18 01:45:32','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-16 12:29:40 | submitted by Tapobrata Lahiri</li><li class=\"smaller\">2014-10-16 12:29:40 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-18 07:15:32 | closed by Customer</li>','Residential (E-Block)','10','','','','','','','','','','','','','','','','','',''),(298,'GL3-DX8-R6TH','ila srivastava','imb2014024@iiita.ac.in',15,'1','fan regulator replacement','fan regulator of my room is not working and needs a replacement. kindly consider my request on an urgent basis.<br />\r\nthank you.','2014-10-16 14:07:07','2014-10-20 05:13:06','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-16 14:07:07 | submitted by ila srivastava</li><li class=\"smaller\">2014-10-16 14:07:07 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-20 10:43:06 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-2','301','','','','','','','','','','','','','','','','','',''),(299,'XAJ-SD4-L89R','SUSHANT KUMAR','iec2011002@iiita.ac.in',15,'1','Fan stop working','sir,<br />\r\n I want to say that my fan stop working due to frequent coming and going of light in our hostel.<br />\r\n<br />\r\nso,<br />\r\n i am begging you to send me an electrician as soon as possible.<br />\r\n<br />\r\nSushant kumar<br />\r\nRoom no-153, BH1','2014-10-16 14:18:26','2014-10-17 04:25:58','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-16 14:18:26 | submitted by SUSHANT KUMAR</li><li class=\"smaller\">2014-10-16 14:18:26 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-17 09:55:58 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','153','','','','','','','','','','','','','','','','','',''),(300,'42U-VMN-6EWD','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','Light Complaint','1. Tube-light नहीं जल रही है कमरा न. 105,215 और ग्राउंड फ्लोर के टॉयलेट के नजदीक की दो लाइट भी नहीं जल रही है।','2014-10-17 10:04:06','2014-10-20 07:46:52','172.31.1.4',NULL,'3',4,'00:00:17','1',4,'0','0','','','<li class=\"smaller\">2014-10-17 10:04:06 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-17 10:04:06 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-20 13:16:52 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(301,'YQG-8JD-EADV','Manoj Kr. Upadhyay','manoj@iiita.ac.in',13,'1','Furniture Complaint','1. Dinnig Hall की २५% chair repairable है। जैसे की किसी चेयर के पैर से रबर निकला है किसी चेयर का back (पीठ टेकने वाली लकड़ी) स्क्रू ढीला और निकला भी है। और कुछ चेयर बीनवाने योग्य है। <br />\r\n<br />\r\n2. कमरा न. - 206 के बेड के पैर के तरफ की लकड़ी निकल गई है।','2014-10-17 10:22:37','2014-10-20 07:47:53','172.31.1.4',NULL,'3',4,'00:00:54','1',4,'0','0','','','<li class=\"smaller\">2014-10-17 10:22:37 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-17 10:22:37 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-20 13:17:53 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(302,'5E8-G45-Z39Z','SUNITA KUMARI','rit2011085@iiita.ac.in',2,'3','wifi network not working','wifi network not working in GH2 .','2014-10-17 11:16:27','2014-10-20 10:49:50','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-17 11:16:27 | submitted by SUNITA KUMARI</li><li class=\"smaller\">2014-10-17 11:16:27 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-17 11:36:43 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-20 16:19:50 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','GH-2','416','','','','','','','','','','','','','','','','','',''),(303,'QB2-4P7-S8LA','Dr Akhilesh Tiwari','atiwari@iiita.ac.in',15,'1','Electrical','one CFL and one tubelight in not functioning in the bathroom of my office.','2014-10-17 11:20:35','2014-10-31 04:31:13','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-17 11:20:35 | submitted by Dr Akhilesh Tiwari</li><li class=\"smaller\">2014-10-17 11:20:35 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 10:01:13 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-3','Room no 5156','','','','','','','','','','','','','','','','','',''),(304,'UY3-29B-7USR','Dr Akhilesh Tiwari','atiwari@iiita.ac.in',11,'1','Home PC','My home PC is not working since last 4-5 weeks, I already talked to the concern person and waiting for maintenance, hoping that this ticket will accelerate the process.','2014-10-17 11:29:40','2014-10-20 05:57:47','172.31.1.4',NULL,'3',3,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-17 11:29:40 | submitted by Dr Akhilesh Tiwari</li><li class=\"smaller\">2014-10-17 11:29:40 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-10-20 11:27:47 | closed by Mr. Yogesh Kardam (yogesh)</li>','Residential (H-Block)','H-4 Block','','','','','','','','','','','','','','','','','',''),(305,'87H-2LD-62W6','Akanksha','iro2013005@iiita.ac.in',14,'1','aquaguard and geyser switches problem','Here the switch point for water purifier and geyser are same it seems, so only one thing can work at a time. so please fix it as soon as possible as its getting cold day by day and both are required at the same time.<br />\r\n<br />\r\nThanks in advance.','2014-10-17 22:27:41','2014-10-20 08:01:47','172.31.1.4',NULL,'3',4,'00:02:53','1',4,'0','0','','','<li class=\"smaller\">2014-10-17 22:27:41 | submitted by Akanksha</li><li class=\"smaller\">2014-10-17 22:27:41 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-20 13:31:47 | closed by Mr. G R Singh (grsingh)</li>','GH-3','1st floor','','','','','','','','','','','','','','','','','',''),(306,'J5A-9EM-MYHJ','Shikha Baghel','iwc2013009@iiita.ac.in',9,'1','blockage in drainage & taps in washroom','There is water blockage in washrooms and the water flow in taps is very low for 2 taps particularly, which is causing great inconvenience. Kindly resolve this issue as soon as possible and please bring the lids for covering the washroom drains which is open right now and all solid stuff other than just water goes into it and causes regular blockage problem. So fixing the lid permanently will be the permanent solution.<br />\r\n<br />\r\nThanks in advance','2014-10-17 22:41:19','2014-10-30 06:02:21','172.31.1.4',NULL,'3',5,'00:02:06','1',5,'0','0','','','<li class=\"smaller\">2014-10-17 22:41:19 | submitted by Shikha Baghel</li><li class=\"smaller\">2014-10-17 22:41:19 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-30 11:32:21 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-3','1st floor','','','','','','','','','','','','','','','','','',''),(307,'ZJ3-GVL-AENS','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','Light Complaint','1. कमरा न. 201 की tube-light नहीं जल रही है|','2014-10-20 10:25:06','2014-10-20 07:48:20','172.31.1.4',NULL,'3',4,'00:00:22','1',4,'0','0','','','<li class=\"smaller\">2014-10-20 10:25:06 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-20 10:25:06 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-20 13:18:20 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(308,'8M5-Q9J-TDT9','Manoj Kr. Upadhyay','manoj@iiita.ac.in',9,'3','Plumbing Complaint','1. ग्राउंड फ्लोर के कॉमन टॉयलेट का यूरिनल का स्टील वाला पाइप लीकेज है।','2014-10-20 11:17:46','2014-10-30 06:16:38','172.31.1.4',NULL,'3',5,'00:01:06','1',5,'0','0','','','<li class=\"smaller\">2014-10-20 11:17:46 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-20 11:17:46 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-30 11:46:38 | closed by Mr. Akhilesh Mishra (amishra)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(309,'3VT-ETY-L7JX','Manoj Kr. Upadhyay','manoj@iiita.ac.in',13,'3','Door Lock Complaint','1. कमर न. 211,223 का ताला बंद नहीं होता है बंद करने पर चाभी फंस जाती है।','2014-10-20 11:39:30','2014-10-21 04:42:07','172.31.1.4',NULL,'3',4,'00:00:51','1',4,'0','0','','','<li class=\"smaller\">2014-10-20 11:39:30 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-20 11:39:30 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-21 10:12:07 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(310,'XSW-3Z9-4B3T','Sunil Patel','ibi2013011@iiita.ac.in',2,'1','network switch making noice','At cc-2 in lab no 4115 (Bioinformatics lab) network switch is making noice due to rotation of its cooling fan .<br />\r\nplease solve this problem as soon as possible.','2014-10-20 16:28:50','2014-10-21 11:36:43','172.31.1.3',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-20 16:28:50 | submitted by Sunil Patel</li><li class=\"smaller\">2014-10-20 16:28:50 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-21 11:23:31 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Prashant Kumar Srivastava (Administrator)</li><li class=\"smaller\">2014-10-21 17:06:43 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','CC-2','0','','','','','','','','','','','','','','','','','',''),(311,'ZH4-8UN-8TEL','Muneendra Ojha','muneendra@iiita.ac.in',8,'1','Closing gap beneath door','Dear Sir,<br />\r\n<br />\r\nPlease install some wooden bead under the door to close gap. Rats are able to enter the room and destroy my goods.<br />\r\n<br />\r\nPlease take it on priority.<br />\r\n<br />\r\nthanks,<br />\r\nMuneendra','2014-10-20 16:31:04','2014-11-14 04:28:40','172.31.1.4',NULL,'1',4,'00:00:33','0',4,'0','0','','','<li class=\"smaller\">2014-10-20 16:31:04 | submitted by Muneendra Ojha</li><li class=\"smaller\">2014-10-20 16:31:04 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-28 10:33:18 | closed by (automatically)</li><li class=\"smaller\">2014-11-14 09:52:04 | opened by Customer</li>','CC-3','5102','','','','','','','','','','','','','','','','','',''),(312,'4VH-A2H-PRV5','S.Venkatesan','venkat@iiita.ac.in',9,'3','problem with two way tap and flush','Following two problems are there in my house related to plumbing<br />\r\n<br />\r\n1. Two way tap is having the leakage<br />\r\n2. Flush is having leakage.<br />\r\n<br />\r\nplease repair it as early as possible.','2014-10-20 17:08:22','2014-10-28 01:03:14','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-20 17:08:22 | submitted by S.Venkatesan</li><li class=\"smaller\">2014-10-20 17:08:22 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-20 17:08:44 | closed by Customer</li><li class=\"smaller\">2014-10-20 17:08:49 | opened by Customer</li><li class=\"smaller\">2014-10-28 06:33:14 | closed by (automatically)</li>','Residential (D-Block)','D-21','','','','','','','','','','','','','','','','','',''),(313,'39D-71V-VMSA','Keerti Srivastava','ibm2012028@iiita.ac.in',15,'1','fan regulator','fan regulator knob is missing in my room and it is not working. I want it to be fixed as soon as possible since we are not able to use the fan.','2014-10-20 23:09:48','2014-10-26 16:29:34','172.31.1.3',NULL,'1',5,'00:01:10','0',5,'0','0','','','<li class=\"smaller\">2014-10-20 23:09:48 | submitted by Keerti Srivastava</li><li class=\"smaller\">2014-10-20 23:09:48 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','GH-3','1','','','','','','','','','','','','','','','','','',''),(314,'6RW-S9E-3E5G','Mukesh Rawat','mukesh@iiita.ac.in',10,'1','Water overflowing','Dear Sir,<br />\r\n<br />\r\nThis is to bring in your kind notice that dirty water is overflowing from the sewage manhole situated in front of garage of house No. B-3. Please repair it at the soonest possible.<br />\r\n<br />\r\nRegards,<br />\r\n<br />\r\nMukesh','2014-10-21 10:11:31','2014-10-28 09:44:19','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-21 10:11:31 | submitted by Mukesh Rawat</li><li class=\"smaller\">2014-10-21 10:11:31 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-28 15:14:19 | closed by Mr. Akhilesh Mishra (amishra)</li>','Residential (B-Block)','B-3','','','','','','','','','','','','','','','','','',''),(315,'ED3-SES-5AD9','Richa Anand','RS125@iiita.ac.in',14,'1','Circuit Board Switch not working','Power Circuit not working and needs to be repaired immediately at HPC Lab 4315 CC2.','2014-10-21 11:43:47','2014-10-24 03:47:57','172.31.1.4',NULL,'3',4,'00:00:17','1',4,'0','0','','','<li class=\"smaller\">2014-10-21 11:43:47 | submitted by Richa Anand</li><li class=\"smaller\">2014-10-21 11:43:47 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-24 09:17:57 | closed by Mr. G R Singh (grsingh)</li>','CC-2','4315','','','','','','','','','','','','','','','','','',''),(316,'U71-RHW-EXMD','dimpi mili','iec2011009@iiita.ac.in',2,'1','regarding router setup in 3rd floor','urgent need of router in 3rd floor near room nos.-836 to 842.sometime LAN doesnt work properly and also all floors are having router except this floor so please fix it as soon as possible','2014-10-21 13:45:44','2014-10-28 05:03:33','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-21 13:45:44 | submitted by dimpi mili</li><li class=\"smaller\">2014-10-21 13:45:44 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-22 09:35:29 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-28 10:33:33 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','GH-3','1','','','','','','','','','','','','','','','','','',''),(317,'N7L-VAD-B8PB','Dimpi Mili','iec2011009@iiita.ac.in',10,'1','regarding broken flush in 3rd floor','the flush of one of the toilets is broken in the 3rd floor so fix it soon','2014-10-21 13:49:28','2014-10-30 06:03:10','172.31.1.4',NULL,'3',5,'00:00:39','1',5,'0','0','','','<li class=\"smaller\">2014-10-21 13:49:28 | submitted by Dimpi Mili</li><li class=\"smaller\">2014-10-21 13:49:28 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-30 11:33:10 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-3','1','','','','','','','','','','','','','','','','','',''),(318,'TRZ-ET3-WZT3','murugiah m','ise2014011@iiita.ac.in',6,'1','Tube lights in Lab-4214(cc-2)','Hi Team;<br />\r\n<br />\r\nTube lights in Lab-4214 (cc2) are not working.<br />\r\n<br />\r\nPlease do the needful<br />\r\n<br />\r\nThanks,<br />\r\nMurugiah','2014-10-25 11:36:23','2014-10-27 04:39:14','172.31.1.4',NULL,'3',4,'00:02:46','1',4,'0','0','','','<li class=\"smaller\">2014-10-25 11:36:23 | submitted by murugiah m</li><li class=\"smaller\">2014-10-25 11:36:23 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-27 10:09:14 | closed by Mr. G R Singh (grsingh)</li>','CC-2','2','','','','','','','','','','','','','','','','','',''),(319,'VJ2-VW3-E66N','Dr. Rajat Kumar Singh','rajatsingh@iiita.ac.in',8,'3','Problem in Mirror Glass of Bathroom','Wooden work behind the Mirror Glass of one of the bathroom of my residence is damaged due to seepage. Due to this, we have removed the mirror glass from the wall.<br />\r\nPlease allow for its repair, and relocation at its appropriate place.','2014-10-26 19:36:02','2014-10-30 05:29:36','172.31.1.4',NULL,'3',4,'00:01:14','1',4,'0','0','','','<li class=\"smaller\">2014-10-26 19:36:02 | submitted by Dr. Rajat Kumar Singh</li><li class=\"smaller\">2014-10-26 19:36:02 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-30 10:59:36 | closed by Mr. G R Singh (grsingh)</li>','Residential (D-Block)','D-12','','','','','','','','','','','','','','','','','',''),(320,'GUV-QWT-PZ5E','Dr. Rajat Kumar Singh','rajatsingh@iiita.ac.in',8,'1','Window glass need to be replaced','The window glass, of size approx. 37x24.5 inch of lobby area of my residence, had been broken. Hence, it needs replacement with a newer one.<br />\r\nPlease allow for it as soon as possible, to avoid the chilled air in this winter season.','2014-10-26 19:47:28','2014-10-27 14:20:50','172.31.1.4',NULL,'3',4,'00:00:33','1',4,'0','0','','','<li class=\"smaller\">2014-10-26 19:47:28 | submitted by Dr. Rajat Kumar Singh</li><li class=\"smaller\">2014-10-26 19:47:28 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-27 19:50:50 | closed by Customer</li>','Residential (D-Block)','D-12','','','','','','','','','','','','','','','','','',''),(321,'4G4-98L-ZYGR','Vijay Bhaskar Semwal','vsemwal@gmail.com',2,'1','Regarding LAN and frequent blockage','I would like to bring in notice, This is my third ticket for same problem. The network team is frequently removing my switch without pre notify me. I have no access in my room no-303 in last 10 days i.e. from 15 October. There is no wi-fi access near by my room and no lan access for me. I am without internet here. Due to vacation I was not abe to notify. Please fix the problem it is humble request do not use my swich for other purpose as it is suffering my study.','2014-10-27 07:08:24','2014-10-27 04:45:52','172.31.1.3',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-27 07:08:24 | submitted by Vijay Bhaskar Semwal</li><li class=\"smaller\">2014-10-27 07:08:24 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-27 09:17:19 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-27 10:15:52 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','RSA','1','','','','','','','','','','','','','','','','','',''),(322,'416-47Z-3GSB','R S Bisht','rajbisht@iiita.ac.in',8,'1','Cable/Drain Chamber problem','Dear Sir,<br />\r\nI wish to draw in your kind notice that Cover of Cable/Drain Chamber in front of my residence B-13 has been damaged and now it is open so far. This is very dangerous for children and other people. I had made Complain many times regarding this problem through phone/verbal, but no action has been taken till date. <br />\r\n<br />\r\nIt is requested that the above problem may kindly be rectified immediately.<br />\r\n<br />\r\nThanking you,<br />\r\n<br />\r\n<br />\r\nYours faithfully,<br />\r\n<br />\r\nR.S. Bisht<br />\r\nB-13','2014-10-27 09:27:47','2014-11-05 07:18:29','172.31.1.3',NULL,'3',4,'00:06:23','1',4,'0','0','','','<li class=\"smaller\">2014-10-27 09:27:47 | submitted by R S Bisht</li><li class=\"smaller\">2014-10-27 09:27:47 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-30 11:02:48 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-30 11:24:41 | opened by Customer</li><li class=\"smaller\">2014-10-30 11:26:07 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-31 09:17:16 | opened by Customer</li><li class=\"smaller\">2014-11-05 12:48:29 | closed by Mr. G R Singh (grsingh)</li>','Residential (B-Block)','B-13','','','','','','','','','','','','','','','','','',''),(323,'7LE-NJE-7A6S','Md. Saleem Ansari','saleem@iiita.ac.in',13,'1','Door Noising','Dear sir,<br />\r\n<br />\r\n<br />\r\nI would like to inform you that the Dean office Door No. 1119 (Dr. Vijai Shree Tewari) is very noising. so please provide service man for repairing the door.<br />\r\n<br />\r\nThanks & Regards,<br />\r\n<br />\r\nMd. Saleem Ansari<br />\r\nMFA, IIIT-A65178','2014-10-27 10:22:45','2014-10-29 04:00:56','172.31.1.4',NULL,'3',4,'00:00:29','1',4,'0','0','','','<li class=\"smaller\">2014-10-27 10:22:45 | submitted by Md. Saleem Ansari</li><li class=\"smaller\">2014-10-27 10:22:45 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-29 09:30:56 | closed by Customer</li>','Admin Building','Room No. 1119','','','','','','','','','','','','','','','','','',''),(324,'S3B-DXY-BD6U','ashish jain','jain.ashish846@gmail.com',9,'1','bathroom flushes is not working.','bathroom flush is not working last 10 days.','2014-10-27 10:24:19','2014-10-30 06:04:04','172.31.1.4',NULL,'3',5,'00:00:46','1',5,'0','0','','','<li class=\"smaller\">2014-10-27 10:24:19 | submitted by ashish jain</li><li class=\"smaller\">2014-10-27 10:24:19 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-30 11:34:04 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','near to room no. 223','','','','','','','','','','','','','','','','','',''),(325,'AEL-JQ1-UTJ9','ashish jain','jain.ashish846@gmail.com',9,'1','water filter is not working.','first floor water filter is not working properly from 1 month.please repair ASAP','2014-10-27 10:25:41','2014-10-30 06:04:20','172.31.1.4',NULL,'3',5,'00:00:10','1',5,'0','0','','','<li class=\"smaller\">2014-10-27 10:25:41 | submitted by ashish jain</li><li class=\"smaller\">2014-10-27 10:25:41 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-30 11:34:20 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','near to room no. 223','','','','','','','','','','','','','','','','','',''),(326,'3ND-R84-3X17','ashish jain','jain.ashish846@gmail.com',9,'1','water heater is not working in bathroom','please repair water heater ASAP.','2014-10-27 10:26:56','2014-11-07 03:39:30','172.31.1.4',NULL,'3',5,'00:02:44','1',5,'0','0','','','<li class=\"smaller\">2014-10-27 10:26:56 | submitted by ashish jain</li><li class=\"smaller\">2014-10-27 10:26:56 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-07 09:09:30 | closed by (automatically)</li>','BH-1','near to room no. 223','','','','','','','','','','','','','','','','','',''),(327,'R3P-PDH-VQWL','Md. Saleem Ansari','saleem@iiita.ac.in',6,'1','Reg. Ceiling Fan& Switch,Door bell','Dear Sir,<br />\r\n<br />\r\n<br />\r\nI would like to inform you that my resident A-7, ceiling fan, switch & door bell is not working properly. so please consider my request.<br />\r\n<br />\r\nThanks & regards,<br />\r\n<br />\r\nMd. Saleem Ansari<br />\r\nMFA, IIIT-A','2014-10-27 10:28:35','2014-10-30 05:37:35','172.31.1.4',NULL,'3',4,'00:03:35','1',4,'0','0','','','<li class=\"smaller\">2014-10-27 10:28:35 | submitted by Md. Saleem Ansari</li><li class=\"smaller\">2014-10-27 10:28:35 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-30 11:07:35 | closed by Mr. G R Singh (grsingh)</li>','Residential (A-Block)','A-7','','','','','','','','','','','','','','','','','',''),(328,'B89-A2T-RAUZ','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'3','Exhaust Fan & Geyser Complaint','1.ग्राउंड फ्लोर के कॉमन टॉयलेट के एग्जॉस्ट फैन नहीं चल रहा है। <br />\r\n 2.कमरा न. 211 का गीजर कार्य नहीं कर रहा है। <br />\r\n 3.डाइंनिग हॉल के किचेन का गीजर नहीं संचालित है।','2014-10-27 10:43:07','2014-11-11 05:14:50','172.31.1.4',NULL,'3',4,'00:05:17','1',4,'0','0','','','<li class=\"smaller\">2014-10-27 10:43:07 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-27 10:43:07 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-11 10:44:50 | closed by (automatically)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(329,'JPV-4HS-VRY8','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'3','Plumbing Complaint','1.कमरा न. २०४ के वाशबेसिन के स्टील ड्रेन से पानी लीक होता है।','2014-10-27 10:44:49','2014-10-30 05:27:26','172.31.1.4',NULL,'3',4,'00:01:05','1',4,'0','0','','','<li class=\"smaller\">2014-10-27 10:44:49 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-27 10:44:49 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-10-30 10:57:26 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(330,'MP1-ZP2-5JQG','Dr G Satyavani','satyavani@iiita.ac.in',9,'1','Tap for backyard','I need a tap facility for watering the backyard.','2014-10-27 16:13:05','2014-11-04 11:36:31','172.31.1.4',NULL,'1',5,'00:01:38','0',5,'0','0','','','<li class=\"smaller\">2014-10-27 16:13:05 | submitted by Dr G Satyavani</li><li class=\"smaller\">2014-10-27 16:13:05 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','Residential (D-Block)','3','','','','','','','','','','','','','','','','','',''),(331,'U65-56S-MG3A','Nidhi Mishra','nidhimishra2906@gmail.com',18,'1','Forgot Password','Forgot IIIT Mail Password.<br />\r\nEnrollment Number = IIT2012034','2014-10-27 17:31:46','2014-10-27 12:01:46','172.31.1.3',NULL,'0',6,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-27 17:31:46 | submitted by Nidhi Mishra</li><li class=\"smaller\">2014-10-27 17:31:46 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li>','CC-3','1','','','','','','','','','','','','','','','','','',''),(332,'N8E-ZVP-8EUA','kiranjot kaur gujral','iit2012176@iiita.ac.in',15,'1','Request for fan\'s regulator','i request u to kindly avail a regulator in room no. 646 since in such a weather we are not able to regulate the speed of fan without regulator. either we cud switch it on or off.<br />\r\nThanking you<br />\r\nyours truly <br />\r\nkiranjot kaur gujral<br />\r\niit2012176','2014-10-28 04:11:44','2014-10-31 04:31:38','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-28 04:11:44 | submitted by kiranjot kaur gujral</li><li class=\"smaller\">2014-10-28 04:11:44 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 10:01:38 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-3','1','','','','','','','','','','','','','','','','','',''),(333,'JWJ-78V-ET7V','hariom singh','iec2011034@iiita.ac.in',15,'1','geyser problem','geyser at 2nd floor t1 bathroom is not working.','2014-10-28 08:19:07','2014-10-31 04:31:55','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-28 08:19:07 | submitted by hariom singh</li><li class=\"smaller\">2014-10-28 08:19:07 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 10:01:55 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','1','','','','','','','','','','','','','','','','','',''),(334,'8NY-HN7-AUPD','Mohd Shahzad','malik.shahzad408@gmail.com',15,'1','fan not working','sir <br />\r\nelectricians have not returned to fix the fan as they took the fan before 10 days to repair. kindly send them as soon as possible.','2014-10-28 11:36:12','2014-10-31 04:55:21','172.31.1.4',NULL,'3',5,'00:00:33','1',5,'0','0','','','<li class=\"smaller\">2014-10-28 11:36:12 | submitted by Mohd Shahzad</li><li class=\"smaller\">2014-10-28 11:36:12 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 10:25:21 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','131','','','','','','','','','','','','','','','','','',''),(335,'UMA-ZRX-LN7R','anil singh','ims2013024@iiita.ac.in',15,'1','geazer not working','geazer is not working and it is quite difficult to bath with cold water','2014-10-28 11:43:56','2014-10-31 04:32:53','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-28 11:43:56 | submitted by anil singh</li><li class=\"smaller\">2014-10-28 11:43:56 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 10:02:53 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','232','','','','','','','','','','','','','','','','','',''),(336,'3ZW-6XP-MSMX','Patlola Praveen','iec2011025@gmail.com',15,'1','Re: geyser repair in BH-1 (Ground floor)','Ground Floors T-4 bathroom\'s geyser is not working,since 3 months in BH-1. please process this as soon as possible because its a high time for hot water.','2014-10-28 12:42:21','2014-10-31 05:05:51','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-28 12:42:21 | submitted by Patlola Praveen</li><li class=\"smaller\">2014-10-28 12:42:21 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 01:43:43 | closed by Customer</li><li class=\"smaller\">2014-10-31 01:43:45 | opened by Customer</li><li class=\"smaller\">2014-10-31 10:35:51 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','1','','','','','','','','','','','','','','','','','',''),(337,'16A-URT-8RZ9','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','Electric Complaint','1.डायनिंग हॉल के किचेन के गीजर का इलेक्ट्रिक बोर्ड 8"x4" का टुटा है जहाँ से स्क्रू टाइट होता है','2014-10-28 16:13:02','2014-11-03 11:35:51','172.31.1.4',NULL,'3',4,'00:01:24','1',4,'0','0','','','<li class=\"smaller\">2014-10-28 16:13:02 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-28 16:13:02 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-03 17:05:51 | closed by Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(338,'3AD-6SZ-LGJY','MANOJ UPADHYAY','manoj@iiita.ac.in',8,'1','the pop ceiling has Fallen in MBA-IT LAB','The pop sheet ceiling has Fallen in MBA-IT 1st LAB on second floor in LT','2014-10-28 16:45:03','2014-11-07 03:39:30','172.31.1.4',NULL,'3',4,'00:02:14','1',4,'0','0','','','<li class=\"smaller\">2014-10-28 16:45:03 | submitted by MANOJ UPADHYAY</li><li class=\"smaller\">2014-10-28 16:45:03 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-07 09:09:30 | closed by (automatically)</li>','LT','0','','','','','','','','','','','','','','','','','',''),(339,'LTM-6LL-27WV','anvesh salveru','anvesh.salveru@gmail.com',15,'1','Tube Light','The tube light in our room is not working, here by i request you to assign an electrician to our room to solve the problem.<br />\r\n<br />\r\nThanking you<br />\r\nSALVERU ANVESH<br />\r\nRoom no- 914,<br />\r\nBH-3','2014-10-28 18:10:15','2014-10-31 04:36:35','172.31.1.3',NULL,'3',5,'00:03:32','1',5,'0','0','','','<li class=\"smaller\">2014-10-28 18:10:15 | submitted by anvesh salveru</li><li class=\"smaller\">2014-10-28 18:10:15 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 10:06:35 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-3','914','','','','','','','','','','','','','','','','','',''),(340,'YJD-JAX-48H8','utkarsh nirbhay','utkarshnirbhay@gmail.com',2,'3','room lan port not working','rj-45 lan port not working','2014-10-28 18:54:57','2014-10-30 07:18:26','172.31.1.3',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-28 18:54:57 | submitted by utkarsh nirbhay</li><li class=\"smaller\">2014-10-28 18:54:57 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-29 09:24:11 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-30 12:48:26 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-2','602','','','','','','','','','','','','','','','','','',''),(341,'LRH-1PM-V2JQ','Pawar Rupesh','www.rupesh.hbk@gmail.com',2,'1','unaccessability to ironport','sir i have got my iiit mail but i couldnt access internet using the given username and password provided to me.i couldnt even submit my itp programs in respected profile.','2014-10-29 02:09:18','2014-11-05 05:21:00','172.31.1.3',NULL,'3',8,'00:02:05','1',8,'0','0','','','<li class=\"smaller\">2014-10-29 02:09:18 | submitted by Pawar Rupesh</li><li class=\"smaller\">2014-10-29 02:09:18 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-29 09:23:59 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-05 10:51:00 | closed by (automatically)</li>','BH-2','0','','','','','','','','','','','','','','','','','',''),(342,'JRT-1WJ-P3V6','Arunesh Singh','arunesh@iiita.ac.in',3,'1','Phone Set not working','Phone Set not working','2014-10-29 09:19:53','2014-11-14 11:44:43','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-29 09:19:53 | submitted by Arunesh Singh</li><li class=\"smaller\">2014-10-29 09:19:53 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-29 09:23:36 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-14 17:14:43 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','CC-2','4120','','','','','','','','','','','','','','','','','',''),(343,'HG3-NJ9-J13G','Pooja Mishra','pooja@iiita.ac.in',9,'1','Geyser fitting','some civil work is also required to fix the geyser on wall.','2014-10-29 12:41:54','2014-11-07 03:39:30','172.31.1.4',NULL,'3',5,'00:01:40','1',5,'0','0','','','<li class=\"smaller\">2014-10-29 12:41:54 | submitted by Pooja Mishra</li><li class=\"smaller\">2014-10-29 12:41:54 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-07 09:09:30 | closed by (automatically)</li>','Residential (H-Block)','3','','','','','','','','','','','','','','','','','',''),(344,'DGX-D16-WPA1','Dr G Satyavani','satyavani@iiita.ac.in',6,'1','Installation of Geyser and repair fan','Installation of Geyser and Repair of fan In Master Bedroom as it is making noise.','2014-10-29 16:06:07','2014-11-04 11:35:19','172.31.1.4',NULL,'3',4,'00:05:20','1',4,'0','0','','','<li class=\"smaller\">2014-10-29 16:06:07 | submitted by Dr G Satyavani</li><li class=\"smaller\">2014-10-29 16:06:07 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-03 17:03:11 | closed by Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-04 17:05:09 | opened by Customer</li><li class=\"smaller\">2014-11-04 17:05:19 | closed by Customer</li>','Residential (D-Block)','3','','','','','','','','','','','','','','','','','',''),(345,'JNL-7JZ-TVQ3','Md. Saleem Ansari','saleem@iiita.ac.in',3,'1','Telephone is not working','Dear Sir,<br />\r\n<br />\r\nI would like to inform you that my telephone no. 2068 is dead. please check & rectify my problem.<br />\r\n<br />\r\n<br />\r\nThanks & Regards,<br />\r\n<br />\r\nMd. Saleem Ansari<br />\r\nMFA, IIIT-A','2014-10-30 10:32:40','2014-10-30 07:18:20','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-30 10:32:40 | submitted by Md. Saleem Ansari</li><li class=\"smaller\">2014-10-30 10:32:40 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-30 10:35:32 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-30 12:48:20 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','Admin Building','Room No. 1119','','','','','','','','','','','','','','','','','',''),(346,'VT9-TNH-MA69','Abdul Momin','abdulmomin@iiita.ac.in',2,'1','Lan cable not working','Sir,<br />\r\n<br />\r\nsome lan cables are not working in lab 4113, ground floor, cc-2. <br />\r\n<br />\r\nregards<br />\r\nAbdul Momin','2014-10-30 12:17:08','2014-10-31 10:25:44','172.31.1.4',NULL,'3',10,'00:00:00','1',10,'0','0','','','<li class=\"smaller\">2014-10-30 12:17:08 | submitted by Abdul Momin</li><li class=\"smaller\">2014-10-30 12:17:08 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-30 12:21:07 | assigned to Mr. Shailendra Singh (shailendra) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-10-31 15:55:44 | closed by Customer</li>','CC-2','Lab 4113','','','','','','','','','','','','','','','','','',''),(347,'JVV-519-3736','Dr. Ashutosh Mishra','am@iiita.ac.in',13,'3','Door Stopper','Kindly install a door stopper to the entry door for office 5058.','2014-10-30 12:20:26','2014-11-12 05:12:03','172.31.1.4',NULL,'3',4,'00:14:58','1',4,'0','0','','','<li class=\"smaller\">2014-10-30 12:20:26 | submitted by Dr. Ashutosh Mishra</li><li class=\"smaller\">2014-10-30 12:20:26 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-12 10:42:03 | closed by Mr. G R Singh (grsingh)</li>','CC-3','5058','','','','','','','','','','','','','','','','','',''),(348,'XB5-D2N-7AW8','Satvika Gupta','iit2012200@iiita.ac.in',15,'1','Request for fan\'s regulator','it is to request the concerned authorities to please avail regulator since in this changing weather we are not able to access fans as per our requirement.<br />\r\nThanking you<br />\r\nSatvika Gupta','2014-10-30 17:05:40','2014-10-31 04:41:46','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-30 17:05:40 | submitted by Satvika Gupta</li><li class=\"smaller\">2014-10-30 17:05:40 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 10:11:46 | closed by Mr. Akhilesh Mishra (amishra)</li>','GH-3','1','','','','','','','','','','','','','','','','','',''),(349,'YR3-99D-SR1W','Patlola Praveen','iec2011025@gmail.com',10,'1','Re : Sweepers at BH-1','Respected sir,<br />\r\n<br />\r\nam patlola praveen ,final year student and there are no sweepers at our hostel while there are sweepers at other hostel. could you please arrange sweepers as soon as possible because we didn\'t even cleaned our rooms since last month so could you please arrange for sweeps at least one day in a week so that we can have a peaceful life in our room.','2014-10-31 01:48:04','2014-10-31 04:28:26','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-10-31 01:48:04 | submitted by Patlola Praveen</li><li class=\"smaller\">2014-10-31 01:48:04 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-10-31 09:58:26 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','0','','','','','','','','','','','','','','','','','',''),(350,'MB6-JX1-J1AB','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','वाटर कूलर का पंखा आवाज कर रहा है।','1.वाटर कूलर का पंखा आवाज कर रहा है R O वाटर और एक्वागार्ड दोनों पानी मिश्रित होकर आ रहा है ।','2014-10-31 13:35:30','2014-11-11 05:14:50','172.31.1.4',NULL,'3',4,'00:01:52','1',4,'0','0','','','<li class=\"smaller\">2014-10-31 13:35:30 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-10-31 13:35:30 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-11 10:44:50 | closed by (automatically)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(351,'RZS-MML-Y2BP','Abhinav singh parihar','imi2014004@iiita.ac.in',11,'1','pc maintainance','My system is not switching on. I am not able to do any work.Please repair it as soon as possible.','2014-10-31 15:13:17','2014-11-18 07:42:47','172.31.1.4',NULL,'3',3,'00:03:33','1',3,'0','0','','','<li class=\"smaller\">2014-10-31 15:13:17 | submitted by Abhinav singh parihar</li><li class=\"smaller\">2014-10-31 15:13:17 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-10-31 15:20:17 | closed by Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-11-01 17:38:34 | opened by Customer</li><li class=\"smaller\">2014-11-18 13:12:47 | closed by Mr. Yogesh Kardam (yogesh)</li>','CC-1','iiita-913-L457','','','','','','','','','','','','','','','','','',''),(352,'16P-GGJ-PS6V','MUKESH YADAV','mukeshonly123@gmail.com',15,'1','CHANGE OF SOCKET','HELLO SIR !!<br />\r\nI m mukesh yadav i had complained about my socket change but still i did not get any response so sir please look towards me and resolve this problem as soon as possible because i m unable to charge my laptop as well as my cell phone so please shortlist this problem <br />\r\nmukesh yadav<br />\r\nAddress-BH-1 ,ROOM NO -231<br />\r\ncontact no-8004287518<br />\r\n<a href=\"mailto:email-id-mukeshonly123@gmail.com\">email-id-mukeshonly123@gmail.com</a>','2014-11-01 11:29:10','2014-11-14 04:12:55','172.31.1.4',NULL,'3',5,'00:03:34','1',5,'0','0','14#IMG_20141101_113009.jpg,15#IMG_20141101_113018.jpg,','','<li class=\"smaller\">2014-11-01 11:29:10 | submitted by MUKESH YADAV</li><li class=\"smaller\">2014-11-01 11:29:10 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-14 09:42:55 | closed by (automatically)</li>','BH-1','3','','','','','','','','','','','','','','','','','',''),(353,'BUZ-Z6E-99M6','akarshan arora','iec2011057@iiita.ac.in',15,'1','tubelight fluctuating','sir<br />\r\nmy tubelight is fluctuating. my room number is 136 BH1.','2014-11-01 16:29:40','2014-11-07 09:49:46','172.31.1.3',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-01 16:29:40 | submitted by akarshan arora</li><li class=\"smaller\">2014-11-01 16:29:40 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-07 15:19:46 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','1','','','','','','','','','','','','','','','','','',''),(354,'P62-TXS-S1U3','Sunil Patel','ibi2013011@iiita.ac.in',14,'1','Regarding embossed name of IIITA at gate','The name embossed at top of main gate of institution as "Indian Institute of Information Technology, Allahabad", Its lights are not properly working. and its looks very bad as only 5-6 alphabet in it glows at night and rest remain dark.<br />\r\nThis should be taken seriously, After all this is the one name from where we all belongs to.','2014-11-02 19:33:37','2014-11-03 11:26:02','172.31.1.4',NULL,'3',4,'00:02:01','1',4,'0','0','','','<li class=\"smaller\">2014-11-02 19:33:37 | submitted by Sunil Patel</li><li class=\"smaller\">2014-11-02 19:33:37 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-03 16:56:02 | closed by Mr. G R Singh (grsingh)</li>','Gate 2','name plate of IIITA','','','','','','','','','','','','','','','','','',''),(355,'YEG-G6A-NTDP','K.MANIKANTH REDDY','manikanthreddy07@gmail.com',2,'1','regarding iiita mail','sir,i forgot my iiita college mail password.so,please kindly tell me what to do.','2014-11-02 19:58:15','2014-11-11 05:14:50','172.31.1.4',NULL,'3',7,'00:01:46','1',7,'0','0','','','<li class=\"smaller\">2014-11-02 19:58:15 | submitted by K.MANIKANTH REDDY</li><li class=\"smaller\">2014-11-02 19:58:15 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-03 09:49:45 | assigned to Dr. Ashutosh Mishra (am) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-03 13:01:13 | closed by Dr. Ashutosh Mishra (am)</li><li class=\"smaller\">2014-11-03 20:08:11 | opened by Customer</li><li class=\"smaller\">2014-11-11 10:44:50 | closed by (automatically)</li>','Admin Building','1','','','','','','','','','','','','','','','','','',''),(356,'Z67-QE5-Y8SS','Jagjot Singh','iit2013145@iiita.ac.in',15,'1','Fan missing','Electrician took the fan before 20 days and never brought it back ...<br />\r\nNow we are worried because of mosquitoes and we have to use cooler instead which on other hand affects our health...<br />\r\nKindly pay attention here...','2014-11-02 22:33:37','2014-11-07 03:51:08','172.31.1.4',NULL,'3',5,'00:03:12','0',5,'0','0','','','<li class=\"smaller\">2014-11-02 22:33:37 | submitted by Jagjot Singh</li><li class=\"smaller\">2014-11-02 22:33:37 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-07 09:21:08 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-3','0','','','','','','','','','','','','','','','','','',''),(357,'YGD-N6V-LQQ2','Devansh Sharma','iit2012204@iiita.ac.in',2,'1','LAN port not working','Both the LAN ports in the room 1323 have not been functional since last few weeks, please take the necessary action as soon as possible.<br />\r\n<br />\r\nPH no : 8601753262.','2014-11-02 23:23:54','2014-11-05 09:10:42','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-02 23:23:54 | submitted by Devansh Sharma</li><li class=\"smaller\">2014-11-02 23:23:54 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-03 09:49:17 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-05 14:40:42 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-4','1323','','','','','','','','','','','','','','','','','',''),(358,'5M4-DPU-AY7Z','MANOJ UPADHYAY','manoj@iiita.ac.in',9,'1','kitchen sink down pipe damaged','kitchen sink down pipe damaged in VH 3 ROOM NO.307','2014-11-03 10:10:27','2014-11-07 09:49:54','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-03 10:10:27 | submitted by MANOJ UPADHYAY</li><li class=\"smaller\">2014-11-03 10:10:27 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-07 15:19:54 | closed by Mr. Akhilesh Mishra (amishra)</li>','V. Hostel 3','307','','','','','','','','','','','','','','','','','',''),(359,'B6E-ZPR-PGT8','Mohammad Irshad','irshad_khan209@yahoo.com',18,'1','Password resetting','Sir, I have missed the password of my account <a href=\"mailto:ims2013069@iiita.ac.in\">ims2013069@iiita.ac.in</a><br />\r\n<br />\r\n<br />\r\n<br />\r\n<br />\r\nName- Mohammad Irsad<br />\r\nRoll no.- ims2013069','2014-11-03 11:20:07','2014-11-03 05:50:07','172.31.1.6',NULL,'0',6,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-03 11:20:07 | submitted by Mohammad Irshad</li><li class=\"smaller\">2014-11-03 11:20:07 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(360,'UZD-78Z-69VU','Abhijeet Pathak','im2013001@iiita.ac.in',13,'1','Furniture Damage','My computer system table needs maintenance urgently in lab- 2307 CC1 building.','2014-11-05 10:32:57','2014-11-12 07:07:42','172.31.1.3',NULL,'3',4,'00:01:53','1',4,'0','0','','','<li class=\"smaller\">2014-11-05 10:32:57 | submitted by Abhijeet Pathak</li><li class=\"smaller\">2014-11-05 10:32:57 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-12 12:37:42 | closed by Mr. G R Singh (grsingh)</li>','CC-1','2','','','','','','','','','','','','','','','','','',''),(361,'JWT-UH3-DMXW','Ikbal Preet Singh','ikbalpreet@gmail.com',2,'1','RE: WiFi not working','The Wireless connection in LT first floor is not working. They are on, but no one is able to connect them, since last 2 weeks.','2014-11-05 11:43:24','2014-11-07 09:44:00','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-05 11:43:24 | submitted by Ikbal Preet Singh</li><li class=\"smaller\">2014-11-05 11:43:24 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-05 12:07:19 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-07 15:14:00 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','LT','0','','','','','','','','','','','','','','','','','',''),(362,'A8E-9QX-QSUX','Mayank Gupta','iit2012118@iiita.ac.in',15,'1','4 Plugs and 1 Lan Port not working','Sir,<br />\r\nIt is brought to your kind notice that 4 Electrical Plugs and 1 Lan Port of our room (room no 1327 of BH4) are not working. Kindly look into the issue.','2014-11-05 13:51:37','2014-11-07 09:50:12','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-05 13:51:37 | submitted by Mayank Gupta</li><li class=\"smaller\">2014-11-05 13:51:37 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-07 15:20:12 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-4','1327','','','','','','','','','','','','','','','','','',''),(363,'X27-Q17-DMNW','Banoth Rajashekar','IEC2013074@iiita.ac.in',18,'1','reset password','respected sir, <br />\r\n please reset my password','2014-11-07 10:36:52','2014-11-07 05:06:52','172.31.1.4',NULL,'0',6,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-07 10:36:52 | submitted by Banoth Rajashekar</li><li class=\"smaller\">2014-11-07 10:36:52 | automatically assigned to Mr. Ajay Kumar Tiwari (ajay)</li>','N.A.','0','','','','','','','','','','','','','','','','','',''),(364,'WYW-JRY-JUZE','mukesh yadav','mukeshonly123@gmail.com',15,'1','circuit and switch not working','hello sir !! from last 1 month circuit is not working <br />\r\nso i m unable to charge my cell phone and laptop for that i used to go anther room to charge my lappi and phone so kindly please short out this problem as soon as possible <br />\r\ni m waiting your valuable response <br />\r\n<br />\r\ncontact no -8004287518<br />\r\nmy availability at -1pm to 3pm or 6 pm to early morning<br />\r\nif i will not there please contact me at 8004287518','2014-11-07 20:49:34','2014-11-15 15:10:47','172.31.1.4',NULL,'3',5,'00:05:34','1',5,'0','0','','','<li class=\"smaller\">2014-11-07 20:49:34 | submitted by mukesh yadav</li><li class=\"smaller\">2014-11-07 20:49:34 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-15 20:40:47 | closed by (automatically)</li>','BH-1','3','','','','','','','','','','','','','','','','','',''),(365,'VAZ-U2B-B987','sumit kumar','ims2013068@iiita.ac.in',15,'1','regading geyser in t2','sir geyser in not working frm the last one month <br />\r\nit is quite difficult to servive here in bh1<br />\r\nkimdly resolve it asap','2014-11-08 11:50:51','2014-11-12 05:54:36','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-08 11:50:51 | submitted by sumit kumar</li><li class=\"smaller\">2014-11-08 11:50:51 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-12 11:24:36 | closed by Mr. Akhilesh Mishra (amishra)</li>','BH-1','223','','','','','','','','','','','','','','','','','',''),(366,'NSM-929-PR6Z','Brijesh Kumar Pandey','brijesh@iiita.ac.in',15,'1','Tube Light Problem','ECE Division office Tube light not working properly','2014-11-10 09:43:07','2014-11-12 05:54:43','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-10 09:43:07 | submitted by Brijesh Kumar Pandey</li><li class=\"smaller\">2014-11-10 09:43:07 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-12 11:24:43 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-1','2102','','','','','','','','','','','','','','','','','',''),(367,'57U-293-YXZ6','MANOJ UPADHYAY','manoj@iiita.ac.in',9,'1','gyser pipe damaged','geyser pipe damaged in room no 205 & geyser not working in room no.217(guest available in the room)','2014-11-10 10:09:10','2014-11-10 06:28:34','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-10 10:09:10 | submitted by MANOJ UPADHYAY</li><li class=\"smaller\">2014-11-10 10:09:10 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-10 11:58:34 | closed by Mr. Akhilesh Mishra (amishra)</li>','V. Hostel 1','0','','','','','','','','','','','','','','','','','',''),(368,'599-QE4-UW4X','Exam Cell','examcell@iiita.ac.in',15,'1','Regarding replacement of Tubelights','Kind Attn: Mr. G R Singh<br />\r\n<br />\r\nDear Sir/Madam,<br />\r\n<br />\r\nWe wish to inform you that 10 tubelights are not working in the examcell. Kindly do the needful for its replacement on urgent basis.<br />\r\n<br />\r\nRegards;<br />\r\n<br />\r\nExamcell, <br />\r\nIIIT-Allahabad','2014-11-10 10:20:43','2014-11-12 05:54:48','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-10 10:20:43 | submitted by Exam Cell</li><li class=\"smaller\">2014-11-10 10:20:43 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-12 11:24:48 | closed by Mr. Akhilesh Mishra (amishra)</li>','Admin Building','10 Nos.','','','','','','','','','','','','','','','','','',''),(369,'HLX-6D5-MUW2','murugiah m','ise2014011@iiita.ac.in',15,'1','No tubelight in rest room no 4216 & 4218','Respected sir,<br />\r\n There is no tubelight in restroot no 4216 &4218.At night we cant we use that rest room.please deploy one tubelight in that rest room<br />\r\n<br />\r\nThanks','2014-11-10 20:44:48','2014-11-17 11:03:52','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-10 20:44:48 | submitted by murugiah m</li><li class=\"smaller\">2014-11-10 20:44:48 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-17 16:33:52 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-2','2','','','','','','','','','','','','','','','','','',''),(370,'H72-UAV-ST1Z','satya Prakash','satyaprakash@iiita.ac.in',15,'3','Tube lights are not working properly','In Information Security lab some tube light are not working properly.<br />\r\nKindly rectify this as earliest.<br />\r\n<br />\r\nThanks','2014-11-11 12:17:52','2014-11-17 11:01:08','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-11 12:17:52 | submitted by satya Prakash</li><li class=\"smaller\">2014-11-11 12:17:52 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-17 16:31:08 | closed by Mr. Akhilesh Mishra (amishra)</li>','CC-1','2222','','','','','','','','','','','','','','','','','',''),(371,'JQ6-8SG-QQ5P','Dr Pavan Chakraborty','pavan@iiita.ac.in',8,'3','Water Leakage in the wall','There is a water leakage from the kitchen water connection. walls are getting spoiled. Urgent action needs to be taken','2014-11-11 14:39:34','2014-11-19 04:23:03','172.31.1.4',NULL,'3',4,'00:01:15','1',4,'0','0','','','<li class=\"smaller\">2014-11-11 14:39:34 | submitted by Dr Pavan Chakraborty</li><li class=\"smaller\">2014-11-11 14:39:34 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-19 09:53:03 | closed by (automatically)</li>','Residential (E-Block)','9','','','','','','','','','','','','','','','','','',''),(372,'EGH-XTZ-W277','Mayank Gupta','iit2012118@iiita.ac.in',2,'1','Lan port not working','My lan port is not working for around a week.<br />\r\nSo i request you to kindly check and get it done.','2014-11-11 22:16:36','2014-11-13 09:08:20','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-11 22:16:36 | submitted by Mayank Gupta</li><li class=\"smaller\">2014-11-11 22:16:36 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-12 14:42:52 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-13 14:38:20 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-4','1327','','','','','','','','','','','','','','','','','',''),(373,'TVG-HR5-LWVY','Agam','iit2012173@iiita.ac.in',2,'1','Lan port not working','My lan port is not working for around a week.<br />\r\nSo i request you to kindly check and get it done.','2014-11-11 22:17:19','2014-11-13 09:08:17','172.31.1.4',NULL,'3',9,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-11 22:17:19 | submitted by Agam</li><li class=\"smaller\">2014-11-11 22:17:19 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-12 14:43:02 | assigned to Mr. Santosh Kumar Yadav (santoshkr) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-13 14:38:17 | closed by Mr. Santosh Kumar Yadav (santoshkr)</li>','BH-4','1329','','','','','','','','','','','','','','','','','',''),(374,'2WE-QA7-M3LB','Balasaheb Dabhade','ISE2014012@iiita.ac.in',6,'1','Water Heater not working','Hello Team,<br />\r\n<br />\r\nWater Heater is not working on first floor Left wing.<br />\r\n<br />\r\nPlease do needful.<br />\r\n<br />\r\nThanks,<br />\r\nBala','2014-11-11 23:39:16','2014-11-19 04:23:03','172.31.1.4',NULL,'3',4,'00:01:54','1',4,'0','0','','','<li class=\"smaller\">2014-11-11 23:39:16 | submitted by Balasaheb Dabhade</li><li class=\"smaller\">2014-11-11 23:39:16 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-19 09:53:03 | closed by (automatically)</li>','BH-1','218','','','','','','','','','','','','','','','','','',''),(375,'5ZY-MN6-ES9E','prashant singh','rs164@iiita.ac.in',2,'1','Extensive noise in the router','There is too much noise in the router placed in the 2305 lab, which disturbs the normal functioning of academic and research activities.','2014-11-12 17:01:51','2014-11-14 11:44:51','172.31.1.4',NULL,'3',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-12 17:01:51 | submitted by prashant singh</li><li class=\"smaller\">2014-11-12 17:01:51 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-12 17:17:45 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-14 17:14:51 | closed by Mr. Durgesh Kumar Dwivedi (durgesh)</li>','CC-1','2305','','','','','','','','','','','','','','','','','',''),(376,'RNA-NEN-W3U7','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'3','Electrical Civil & repairing work','1. geyser is not heating water in the following room <br />\r\n no.301,303,304,305,306 <br />\r\n<br />\r\n2. No exhaust fan operates in the following room <br />\r\n no.301,302,303<br />\r\n<br />\r\n3.exhaust fan makes noise in the following room no.304,305<br />\r\n<br />\r\n4. Tubelight makes noise in the room no. 301<br />\r\n<br />\r\n5. Electrical board is loose in the following room no. <br />\r\n 302,303,304,305','2014-11-12 20:42:42','2014-11-12 15:12:42','172.31.1.4',NULL,'0',4,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-12 20:42:42 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-11-12 20:42:42 | automatically assigned to Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(377,'7UT-YSL-SVP2','Manoj Kr. Upadhyay','manoj@iiita.ac.in',9,'1','Plumbing Work','1. Glass Shelf(soap tray)is not fix on the holder in room <br />\r\n no.302<br />\r\n<br />\r\n2. Glass Shelf(soap tray) has been broken in the room <br />\r\n no.301,305,306','2014-11-12 21:34:23','2014-11-12 16:04:23','172.31.1.4',NULL,'0',5,'00:00:00','0',NULL,'0','0','16#shop-tray.jpg,','','<li class=\"smaller\">2014-11-12 21:34:23 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-11-12 21:34:23 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(378,'G99-BBZ-LS4D','Manoj Kr. Upadhyay','manoj@iiita.ac.in',12,'1','Cooling Complaint','1. A.C. is not cooling in room no.306','2014-11-12 21:37:50','2014-11-17 11:00:49','172.31.1.4',NULL,'3',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-12 21:37:50 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-11-12 21:37:50 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li><li class=\"smaller\">2014-11-17 16:30:49 | closed by Mr. Akhilesh Mishra (amishra)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(379,'Q3L-VYU-GLQN','Vishvajeet Patil','vishvajeetpatil24@gmail.com',14,'1','Requirement of drilling of nail in wall','I live in BH2 Room No 403 and we have no balcony attached to room so we have to dry our clothes on rope in room which is supported using nails and one of the nails has been dismantled from the wall.That Nail is need to be drilled in wall so that we can dry our clothes on it.Our room is small so with little space so it is very much necessary.And this work will take no much time please send the help as earlier as you can.<br />\r\n <br />\r\nThanks in advance','2014-11-13 00:20:41','2014-11-19 09:38:03','172.19.8.230',NULL,'3',4,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-13 00:20:41 | submitted by Vishvajeet Patil</li><li class=\"smaller\">2014-11-13 00:20:41 | automatically assigned to Mr. G R Singh (grsingh)</li><li class=\"smaller\">2014-11-19 15:07:42 | closed by Customer</li><li class=\"smaller\">2014-11-19 15:07:53 | opened by Customer</li><li class=\"smaller\">2014-11-19 15:08:03 | closed by Customer</li>','BH-2','403','','','','','','','','','','','','','','','','','',''),(380,'HXZ-JWM-A55S','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','Electrical complaint','1.Geyser is not heating water in room no.221,108<br />\r\n 2.electrical board is loose in room no. 221,109<br />\r\n 3.the fan of room heater makes noise in the room no.110<br />\r\n 4.Electrician to repair exhaust fan is taken. exhaust fan is <br />\r\n not yet come. in the room no. 109,110<br />\r\n 5. The fan of room heater is not moving in room no. 109<br />\r\n<br />\r\n 6. switch (on/off push button) of the reading lamp is not<br />\r\n working in room no.110','2014-11-14 10:32:30','2014-11-14 05:02:30','172.31.1.4',NULL,'0',4,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-14 10:32:30 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-11-14 10:32:30 | automatically assigned to Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(381,'Q4N-5M2-TD7W','Manoj Kr. Upadhyay','manoj@iiita.ac.in',4,'1','Cable TV Complaint','1. sport channel are not coming in the television in room no. 221','2014-11-14 10:50:14','2014-11-14 10:10:22','172.31.1.4',NULL,'0',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-14 10:50:14 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-11-14 10:50:14 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-14 15:40:22 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(382,'6LL-X4N-P4Q5','Manoj Kr. Upadhyay','manoj@iiita.ac.in',11,'1','Wireless key board Complaint','1. Wireless Key board is not properly working in room no. 108','2014-11-14 10:52:52','2014-11-18 07:43:02','172.31.1.4',NULL,'3',3,'00:02:43','1',3,'0','0','','','<li class=\"smaller\">2014-11-14 10:52:52 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-11-14 10:52:52 | automatically assigned to Mr. Yogesh Kardam (yogesh)</li><li class=\"smaller\">2014-11-18 13:13:02 | closed by Mr. Yogesh Kardam (yogesh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(383,'24V-R5T-5R5J','ANIL YADAV','IMB2013044@iiita.ac.in',15,'1','regading changing FAN regulator','BIG REGULATOR NEEDED CHANGE AS SOON AS POSSIBLE','2014-11-15 10:26:05','2014-11-15 04:56:05','172.31.1.4',NULL,'0',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-15 10:26:05 | submitted by ANIL YADAV</li><li class=\"smaller\">2014-11-15 10:26:05 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','BH-1','247','','','','','','','','','','','','','','','','','',''),(384,'5VM-U64-TY8M','SUMIT KUMAR','ims2013068@iiita.ac.in',15,'1','regading changing switch and socket','16 ampere switch <br />\r\ntwo hole<br />\r\n<br />\r\nsocket 6 ampere','2014-11-15 10:29:09','2014-11-15 04:59:09','172.31.1.4',NULL,'0',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-15 10:29:09 | submitted by SUMIT KUMAR</li><li class=\"smaller\">2014-11-15 10:29:09 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','BH-1','223','','','','','','','','','','','','','','','','','',''),(385,'SPG-DMG-DBH1','Shubham Chaudhary','lukegigs@gmail.com',13,'1','regarding the broken bed','this is regarding the broken bed in my room . 2 days earlier, suddenly my bed broken as its one of the supporters were initially weak. I request you to change my bed as soon as possible.','2014-11-15 15:10:01','2014-11-15 09:40:01','172.31.1.4',NULL,'0',4,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-15 15:10:01 | submitted by Shubham Chaudhary</li><li class=\"smaller\">2014-11-15 15:10:01 | automatically assigned to Mr. G R Singh (grsingh)</li>','BH-3','813','','','','','','','','','','','','','','','','','',''),(386,'QG4-6H9-LWRV','Manoj Kr. Upadhyay','manoj@iiita.ac.in',6,'1','Electrical complaint','1. Geyser is not heating water in room no.104,107<br />\r\n2. Electrician exhaust fan is taken for repairing That has not<br />\r\n been back.in room no. 107<br />\r\n3. Electrical board is loose in room no.107<br />\r\n<br />\r\n4. the Fan of water cooler is making noise','2014-11-15 16:18:01','2014-11-15 10:48:01','172.31.1.4',NULL,'0',4,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-15 16:18:01 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-11-15 16:18:01 | automatically assigned to Mr. G R Singh (grsingh)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(387,'1H9-NWD-UXPR','Manoj Kr. Upadhyay','manoj@iiita.ac.in',3,'1','Telephone Complaint','1. Telephone makes noise to talking time.','2014-11-15 16:34:47','2014-11-17 04:20:25','172.31.1.4',NULL,'0',8,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-15 16:34:47 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-11-15 16:34:47 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li><li class=\"smaller\">2014-11-17 09:50:25 | assigned to Mr. Durgesh Kumar Dwivedi (durgesh) by Mr. Mithilesh Kumar Mishra (mmishra)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(388,'9U8-W6J-JGU2','Manoj Kr. Upadhyay','manoj@iiita.ac.in',9,'1','Plumbing Complaint','1.The Holder of toilet sprayer tap is broken in room no. 107','2014-11-15 17:00:53','2014-11-15 11:30:53','172.31.1.4',NULL,'0',5,'00:00:00','0',NULL,'0','0','17#sprayer.JPG,','','<li class=\"smaller\">2014-11-15 17:00:53 | submitted by Manoj Kr. Upadhyay</li><li class=\"smaller\">2014-11-15 17:00:53 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','V. Hostel 1','Visitor Hostel-1','','','','','','','','','','','','','','','','','',''),(389,'98U-U75-BPV4','PRADEEP JAISWAL','icl2014010@iiita.ac.in',15,'3','Fan is not working properly.....','Sir, <br />\r\nin my room fan is not functioning properly. It making noise may be its bearing sheared..','2014-11-16 23:42:29','2014-11-16 18:12:29','172.31.1.4',NULL,'0',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-16 23:42:29 | submitted by PRADEEP JAISWAL</li><li class=\"smaller\">2014-11-16 23:42:29 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','BH-1','210','','','','','','','','','','','','','','','','','',''),(390,'AG4-DVM-QB7G','PRASHANT SINGH','rs164@iiita.ac.in',16,'1','cutting of tree branches required','Cutting of tree branches required near chiller room. Behind the cc1 building. Call someone who is related to VLSI lab before cutting.','2014-11-17 16:19:35','2014-11-17 10:49:35','172.31.1.4',NULL,'0',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-17 16:19:35 | submitted by PRASHANT SINGH</li><li class=\"smaller\">2014-11-17 16:19:35 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','CC-1','chiller room','','','','','','','','','','','','','','','','','',''),(391,'DWQ-177-4VAA','Ritesh Kumar Sinha','iit2012003@iiita.ac.in',9,'1','Aquaguard not working in BH4','Sir,<br />\r\nAquaguard that is equipped with the cooler hasn\'t been working from many days in BH4, 1st floor beside room no. 1118.<br />\r\nThe filter that is in aquaguard also needs to be changed.<br />\r\n<br />\r\nKindly fix this as soon as possible.','2014-11-17 20:30:17','2014-11-17 15:00:17','172.31.1.4',NULL,'0',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-17 20:30:17 | submitted by Ritesh Kumar Sinha</li><li class=\"smaller\">2014-11-17 20:30:17 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','BH-4','0','','','','','','','','','','','','','','','','','',''),(392,'5L2-UUY-7861','MAYANK PEGWAR','ice2013002@iiita.ac.in',15,'1','tube light holder is defective','tube-light holder is defective and it is an exam time, I\'m not able to study after 5 o\'clock and I have already complaint so many times in BH-3 warden room.<br />\r\nI get tired of complaining about the tube-light but no one has comes yet now i\'m complaining in the help desk. Please change the tube-light holder as soon as possible. I hope you\'ll change it by today itself. thank you','2014-11-18 09:27:50','2014-11-18 12:18:38','172.31.1.4',NULL,'1',5,'00:02:12','0',5,'0','0','','','<li class=\"smaller\">2014-11-18 09:27:50 | submitted by MAYANK PEGWAR</li><li class=\"smaller\">2014-11-18 09:27:50 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','BH-3','1','','','','','','','','','','','','','','','','','',''),(393,'ZV8-G73-U156','Pratibha verma','pratibha@iiita.ac.in',3,'1','Telephone is not working','Sir,<br />\r\nTelephone is in dead condition at home A8.<br />\r\nThanks<br />\r\nPratibha<br />\r\nEC department<br />\r\nIIITA','2014-11-18 09:28:10','2014-11-18 03:58:10','172.31.1.4',NULL,'0',2,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-18 09:28:10 | submitted by Pratibha verma</li><li class=\"smaller\">2014-11-18 09:28:10 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li>','Residential (A-Block)','A8','','','','','','','','','','','','','','','','','',''),(394,'UM4-H97-UWRB','Mohd. Saleem Ansari','saleem@iiita.ac.in',3,'1','Telephone is dead','Dear Sir,<br />\r\n<br />\r\n<br />\r\nI would like to inform you that my resident A-7, telephone is not working. so please kindly look this matter and solve my problem.<br />\r\n<br />\r\nThanking you,<br />\r\n<br />\r\nMohd. Saleem Ansari<br />\r\nMFA','2014-11-18 15:12:50','2014-11-18 09:42:50','172.31.1.4',NULL,'0',2,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-18 15:12:50 | submitted by Mohd. Saleem Ansari</li><li class=\"smaller\">2014-11-18 15:12:50 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li>','Residential (A-Block)','A-7','','','','','','','','','','','','','','','','','',''),(395,'SU6-BW6-9XHN','Prashant singh','rs164@iiita.ac.in',16,'1','removal of tree branches','Cleaning and removal of tree branches which have been cut on 18 nov near chiller room is required.','2014-11-18 17:09:27','2014-11-18 11:39:27','172.31.1.4',NULL,'0',5,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-18 17:09:27 | submitted by Prashant singh</li><li class=\"smaller\">2014-11-18 17:09:27 | automatically assigned to Mr. Akhilesh Mishra (amishra)</li>','CC-1','chiller room','','','','','','','','','','','','','','','','','',''),(396,'8V6-V72-41EZ','o.p.vyas','opvyas@iiita.ac.in',3,'1','telephone dead','My land-line telephone is not working since last night. Please repair it earliest possible.<br />\r\nNumber is 2641 (E-11) cell number :9425501450.','2014-11-19 09:44:34','2014-11-19 04:14:34','172.31.1.3',NULL,'0',2,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-19 09:44:34 | submitted by o.p.vyas</li><li class=\"smaller\">2014-11-19 09:44:34 | automatically assigned to Mr. Mithilesh Kumar Mishra (mmishra)</li>','Residential (E-Block)','11','','','','','','','','','','','','','','','','','',''),(397,'9TQ-17L-B1AY','Mohd. Saleem Ansari','saleem@iiita.ac.in',13,'1','Door Closer not working','Dear Sir,<br />\r\n<br />\r\nI would like to bring your kind attention that my Office Room no.5040 in CC-3 Building,door closer is not working properly. So please consider my request and repair my office door closer.<br />\r\n<br />\r\nThanks,<br />\r\n<br />\r\nMohd. Saleem Ansari<br />\r\nMFA, IIIT-A<br />\r\nCC-3, Room No. 5040<br />\r\nPh. 0532-292-2532','2014-11-19 16:17:54','2014-11-19 10:47:54','172.31.1.4',NULL,'0',4,'00:00:00','0',NULL,'0','0','','','<li class=\"smaller\">2014-11-19 16:17:54 | submitted by Mohd. Saleem Ansari</li><li class=\"smaller\">2014-11-19 16:17:54 | automatically assigned to Mr. G R Singh (grsingh)</li>','CC-3','Room No. 5040','','','','','','','','','','','','','','','','','','');
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