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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white>Everything You Need To Know About The IIITA Mail</font></td>
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<p><font color="white"> <p><span class="text"> All the info about <a target=_blank href=http://www.iiita.ac.in style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >IIITA </a> mail service
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<td width="700" bgcolor="#000000" class="AQHeader" align=center><font color=white >Table of Contents</td></tr>
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<ul>
<li><a href="#1" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">Purpose</a></li>
<li><a href="#2" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">Overview</a></li><li><a href="#3" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">About the Mail Server </a></li><li><a href="#4" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">About your email account</a></li><li><a href="#5" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">IIIT Mailing Lists</a></li>
<li> <a href="#6" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">The Circular Mailing List
</a></li>
<li><a href="#7" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">The Web mail interface
</a></li>
<li><a href="#8" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">Configuring Mail Clients
</a></li>
<li> <a href="#9" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">Outlook Express
</a></li>
<li> <a href="#10" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">KMail
</a></li>
<li><a href="#11" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">What you are absolutely recommended to do
</a></li>
<li><a href="#12" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">Privacy of your emails
</a></li>
<li><a href="#13" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">PGP and Emails
</a></li>
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="1" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >Purpose </font></td>
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<td bgcolor="#5E668F">
<p><font color="white"> <p><span class="text">I am writing this document for a few reasons. Firstly, the mail server was never documented. Hence, I decided to take up the writing of this "User's manual" which would soon be followed by the "Administrator's guide". Secondly, I found that not every one is making proper use of the facilities provided. Hence, I want to make every one aware of all the features that our installation provides. Thirdly, I would like to bring to your notice
some policies that the Networking Group has framed, about the use of IIIT Mail. Since there is a hairline difference between a feature and bug, I would like you all to know some things, that I have been reported to, as being bugs, but actually, are not. Lastly, I would like to present my personal views about mailing in general, and also spread some awareness regarding the use of PGP to sign and encrypt mails.
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="2" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
Overview</font></td>
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<p><font color="white"> <p><span class="text">This document is the official "User's manual" created for the reference of the IIITA community. It presents information about the mail server configurations, and provides some settings that might help you use the facilities in more effective way. Although I might talk about many things, like the webmail interface, Mail Client configurations, etc, I do not want to supersede the respective documentations of those software. This
document is just to provide a Quick help. Although most of the settings, tips or tweaks mentioned here generic, they are written keeping the IIIT server in mind, and I disclaim any loss to any one else, due to use or inability to use the stuff mentioned herein. While talking about the effective mail usage and PGP related things, I would be presenting my personal views, and you are free to have contradictory ideas, and even continue to have
them. After reading this document, you would be knowing answers to questions like "What can I do with the IIIT Mail, and how I can do it?", "What mailing practices are recommended?" , "What am I not supposed to do?", etc. Hence, I recommend that all the users of IIIT Allahabad must go through this document at least once.
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="3" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
About the Mail Server
</font></td>
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<p><font color="white"> <p><span class="text">The Mail software runs on a dual Xeon 2.4Ghz processor with SCSI disks and DDR RAM. It has a three level stable power supply. The machine has an uptime of 99%. It runs the SMP 2.4.20 kernel that ships with RedHat 9.0. The mail software is basically a QVCS installation. We use Qmail 1.03 as the MTA. The POP and IMAP is provided by CourierIMAP version 2.0. Vmailmgr is used to provide virtual hosting, and that package
does the user account management. The antivirus installed, that looks up viruses in attachments, is "clam antivirus". Spamassassin is used to mark SPAM. Squirrelmail, as you all know, provides the web interface to emails. The data on the server is backed up regularly. If all this seems to be a jargon, then simply speaking, our mail server runs very good software, on a very good hardware, and hence, is very reliable.
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="4" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
About your email account
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<p><font color="white"> <p><span class="text">
<font size="3px" color="#99ffcc" > USER ID</font><br>
Your userID is decided on the basis of the name that has been registered in the office. We use the template of " alastname_batch" for the same, where "a" is the string of first letters in the rest of the words in your name. PHD and research students have "_prs" in their email IDs. Please note that your username is different from the userID. Because we host virtual user accounts, the username must mention what domain the userID belongs to. Hence, the username is the entire email address, like " userID@iiita.ac.in". To log in via web interface, your userID would work, but to configure clients, etc, you need to give the username.
<br>
<font size="3px" color="#99ffcc" >Aliases</font><br>
Your user ID can not be changed, but for the exceptional cases like the change of batch. However, you are allowed to create at most three aliases to your account. You can receive and send mails using your aliases, however, they are not different mailboxes, and you can not login using an alias.
<br>
<font size="3px" color="#99ffcc" > Passwords</font><br>
Your passwords are stored encrypted on the server. Also, only the mail administrators have shell access to that system, so that adds to the security of your account. However, because the passwords are not plain text, in case you lose it, it can not be retrieved back. You could, however, send a mail to the "mailadmin at iiita.ac.in" asking the password to be reset. You will be issued a new password then.
<br>
<font size="3px" color="#99ffcc" >Mail Quota</font><br>
There are two limits to your mailbox size. The "s oft" and the "hard" limits, of 225 and 250 MB each. Once your mailbox size reaches 225 MB, it enters into a "SOS" stage. In this stage, you can not receive mails larger than 1 MB in size. Also, for every new mail that you receive, you would get a warning message, saying that your mailbox is nearing quota overrun. Once the mailbox reaches its hard limit, all mails coming to you would bounce. This time, however, the server would feel "tired" of warning you since so long, and would cease to send any warnings.
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="5" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
IIIT Mailing Lists
</font></td>
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<p><font color="white"> <p><span class="text"> We have a mailing list, one for every batch of students, and one for the entire community. For the batch mailing lists, the message would drop into the mailbox of all students of that batch. Such lists could be used to communicate noticelike messages. The addresses of these lists are put up in the global address book in the webmail interface. Mailing lists can be POST moderated. In such a situation, designated moderators need to screen the messages before they can reach all the recipients. Unwanted messages can be rejected. If a batch wants that its mailing list must be moderated, send a mail with IDs of at least 4 students from the batch (as wanted moderators) to mailadmin. However, note that, any message, however urgent, would not be sent unless some one moderates it.<br>
Mailing Address of mailing lists have changed. For exmaple mailing list for our batch is now btech2002 {at} lists.iiita.ac.in. Except for alumni and everyone mailling list all lists are now unmoderated. However, sender will be required to send a confirmatory message before the mail goes for the final distribution. Following are the address of the mailing lists. Please append @lists.iiita.ac.in<br>
alumni -- IIIT Alumni<br>
everyone -- People currenlty staying in IIIT<br>
faculty<br>
staff<br>
bi2002<br>
bi2003<br>
bi2004<br>
btech1999<br>
btech2000<br>
btech2001<br>
btech2001jan<br>
btech2002<br>
btech2003<br>
btech2003jan<br>
btech2004<br>
is2002<br>
is2003<br>
is2004<br>
mba2004<br>
pgd2004<br>
se2004<br>
wcc2002<br>
wcc2003<br>
wcc2004
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="6" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
The Circular Mailing List
</font></td>
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<td bgcolor="#5E668F">
<p><font color="white"> <p><span class="text">Messages sent to the circular mailing list reach all the users in IIIT community. This list is postmoderated. A policy has been decided as to what kind of mails shall be allowed to be posted on the list. No one should post messages not falling in the categories below, because it would not be accepted by the moderators. The acceptable categories are:<br>
<ul> <li>
Notices that are eligible to be posted to "all notice boards". These can be posted only by the Office, Staff, Faculty, and representatives of official teams of students(like webmaster, clubs).</li>
<li> Notices from Office, staff, faculty, and students, that contain information intended to benefit every one in the IIIT community. (e.g. information about subscriptions like ACM)</li>
<li>Please note that messages with large attachments will not be accepted to be posted to the circular list. In case you want to put a large attachment, contact the webmaster for a place for the same on the web server, and give the link for the same in the mail to be sent to circular@iiita.ac.in .</li>
<li>Also note that notices intended for just a single batch, if posted to this list, will not be accepted. Please use the batch address to post those messages.</li>
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="7" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
The Web mail interface
</font></td>
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<td bgcolor="#5E668F">
<p><font color="white"> <p><span class="text">Our server runs the Squirrelmail webmail client. It was chosen because it has a great IMAP support. The best thing about squirrelmail is its plugin based addon system. Both the core and the plugins are well maintained. When the mailadmin feels that a new feature must be added to the existing mail, he just looks up the squirrelmail site, and downloads the plugin, and installs it. I am not going to write more about squirrelmail, because it has an excellent documentation, which, you can access from its site, or by clicking the "Help" link while reading mails. However, I want to bring out some important issues related with the webmail.
<br>
<ul>
<li>
We all know that transfers that take place over HTTP are simple plaintext. Hence, any system that falls onroute from your place to the mail server, can read what you are transferring, which includes all your mails, and even passwords. Password during logging in is transferred over plain text. If you want the transaction to be secure, click the " Use Secure Login" link on the home page. SSL encrypted Login will do the needful.
</li>
<li> The default configuration of the interface is mostly suited to all the people. In case you want fancy colors, fonts, you can change the default preferences. The "Folder Size" link on the left page will let you know the size of your mailbox. Keep checking this so as not to run out of space.
</li>
<li> There are some features that I would like to make you aware of. They are enumerated below.</li>
<li> You can use mail filters to filter out SPAM. To do this, create a new folder "SPAM" from the Folders menu. Then go to Options > Message Filters. Select "Only Unread Messages" in the combo box, and click "save". Next, Click New. Select "Headers" in the from options, and in the content box type "XSpamStatus: Yes" . Move to folder SPAM. Click Submit. All further incoming spam will go into the SPAM folder.</li>
<li> While reading a mail, you can import the sender's address into your address book by clicking the "Add to Addressbook" link.
</li>
<li> You can check spellings while composing mails. However, if you select the "HTML mail" format while sending, the spelling check is disabled.
</li>
<li> The following things were reported as bugs to me. Please note that they can not be considered as bugs. Here is what I have to explain :
<br><br> <table width="100%" border="0">
<tr><td><font color=white> <B>Bug Reported</b></td><td><font color=white><b>My Explanation</b></td></tr>
<tr><td><font color=white>I can add a new identity in the squirrelmail preferences, by specifying any email address in the "from" field. It is thus possible to send mails by faking some one's identity.
</td><td><font color=white>It is trivially easy to forge mail headers. If you need squirrelmail to do that, you seem to be a newbie. One can send fake mails right from the command prompt, by establishing SMTP session, or by using email clients at the remote system. However, in order to send mails to
destinations outside IIITA, you need to use SMTP authentication, and then, the mail "full" headers will show the name of actual sender. However, Sending fake mails using the IIITA server is not permitted
</td></tr>
<tr><td><font color=white> Having Logged out, I clicked the Back button of the browser, and the mail box opened again.
</td><td><font color=white>There is a problem with some browsers, in the sense that they cache the pages visited. When you click the back button, instead of querying the mail server (which would say that the user has logged out) the browser
displays the page from its cache. Hence this seems like a bug. You are recommended to close the browser window after signing out
</td></tr></table></li>
<br>
<li> I recommend you NOT to use the web mail interface. I might sound queer when you read this, because my login count on the web mail itself was an order greater than the average, while I wrote this document. I admit that my count is high, because I have to log in and out many times while I am constantly testing the updates in the mail client. In my opinion, the web mail must be used only under two circumstances.</li>
<br>
A) You do not have a permanent system to work on, and
<br>
B) You are going to be out of the campus for long time and want to check mails from a remote place, where you can not set up a mail client. For several reasons, like convenience, security, features, etc., I recommend you to set up email client on your system and use it for the mail transactions. However, note that, despite configuring mail clients, you need to open webmail for changing passwords and checking mailbox sizes.
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="8" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
Configuring Mail Clients
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<p><font color="white"> <p><span class="text">Step by step how to for configuring mail clients was long waited by many people. However, this release contains configuration help for only two popular mail clients. People who have configured other clients can contribute their howto for the next release of this document, by sending it to mailadmin.
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="8" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
Windows
</font></td>
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<tr><td bgcolor="#5E668F">
<br>
<font color=white>
<b>Outlook Express</b>
<br>
Start Outlook Express
<br>
Go to Tools>Accounts.
<br>
Click on Mail tab.
<br>
Add>Mail
<br>
Display name: Enter your name here.
<br>
Email address: Enter your full emailaddress (eg. test@iiita.ac.in)
<br>
My incoming mail server is a: Select IMAP from drop down list.
<br>
Incoming mail server: mail.iiita.ac.in
<br>
Outgoing mail server: mail.iiita.ac.in
<br>
Account name: Enter your full account name (" test@iiita.ac.in" not just "test") .
<br>
Password: You can put it here itself and check Remember password Or it will ask for it each time you connect to the IIITA mail Server.
<br>
Do not check the box Log on using Secure Password Authentication (SPA).Our mail server does not support SPA..
<br>
The basic configuration is done.
<br>
click Tools>Accounts.
<br>
In the Accounts window click the Mail tab.
<br>
Click once on the existing Post Office entry to highlight it and then click the Properties button. This will bring up the Properties dialog box for the existing entry. Select the check boxes " This server requires SSL" for SMTP and IMAP.
<br>
Click on the IMAP tab and enter inbox into the Root folder path: field and then click on Apply or OK to accept your changes.
<br>
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="8" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
Linux
</font></td>
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<br>
<font color=white>
<b>KMail</b>
<br>
Start KMail.
<br>
Select "Configure Kmail" from the Settings Menu.
<br>
In the "Identities" frame, Click the "New" button.
<br>
Enter your details in the General tab, and click OK.
<br>
Select the default identity, (one that existed from beginning) and remove it.
<br>
Come to the "Network" frame.
<br>
In the "Sending" tab, click the "Add" button.
<br>
In the general tab, give following settings
<br>
Name: IIITA
<br>
Host : mail.iiita.ac.in
<br>
Select "Server requires authentication".
<br>
Enter the Login name, and password, and optionally save it.
<br>
Remember that login name must have user_id@iiita.ac.in format.
<br>
In the Security tab, click "Check what server supports".If you get a certificate warning, accept the certificate for ever. Then click OK.
<br>
Come to Receiving tab.
<br>
Click the Add button. Select IMAP from the list.
<br>
In the general tab, enter the following settings.
<br>
Name – IIITA
<br>
Login – user_id@iiita.ac.in
<br>
Host – mail.iiita.ac.in
<br>
Optionally, save the password.
<br>
Enable interval mail checking, if you like.
<br>
In the Security tab, click "What the server supports". Then click "OK".
<br>
Click OK to close the configuration window.
<br>
Select File >Check Mail In >IIITA
<br>
Select "Configure KMail" from settings Menu, again.
<br>
In the Identities frame, select your identity, and click "Modify".
<br>
In the "Advanced" tab, you have to change the Sent and Drafts folder.Instead of the current one, select the one that is shown as a sub folder of the IIITA mailbox. It will be slightly indented. Select "Sent" for sentmail folder and "Drafts" for Drafts folder. Click OK.
<br>
Come back to the Network frame. Open the "Receiving" tab. Select your identity and click "Modify".
<br>
In the general tab, change the "trash" folder to the IIITA trash folder. It will be shown a little indented to right, in the list.
<br>
Click OK.
<br>
Close the configuration window, by clicking OK.
<br>
KMail is successfully configured.
<br>
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<td width="500" bgcolor="#000000" class="AQHeader"><font color=white><a name="11" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;" >
What you are absolutely recommended to do
</font></td>
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<p><font color="white"> <p><span class="text">1. Stop using Web mail. Use any mail client of your choice. I prefer KMail myself.
<br>
2. If at all, you need to use the Web mail, use it in the secure mode, by clicking the " Secure login" link. You mi ght get a certificate warning, Accept the certificate.
<br>
3. Do not abuse. Sending fake mails, or sending large number of unsolicited or junk mails is not permitted. User accounts detected to have abused could be disabled with or without warnings. When a mail account is disabled, it not only disallows you from signing in, but you also stop receiving any incoming mails, till it is enabled again.
<br>
4. When you configure identities in your mail client, make sure that the " From address" is either your username or an alias. You can, however, change the " ReplyTo" address to any thing that you want. Note: If you have purchased a domain, you can set the "from" field to at most one
account of your domain, but you need to contact the mail admin and tell him the email address that you would be using.
<br>
5. Keep the size of your mailbox lesser than 15 MB. Above 15 MB, new mails of size greater than 1 MB will not be received.
<br>
6. Do not send Read Receipts to all mails, unless you know who the sender is. Spammers use read receipts to verify your email address.
<br>
7. Do not delete mails marked as "SPAM" without looking at them. Some times, important messages get marked as spam.
<br>
8. Switch on the Vacation Autoresponder while going out for a long time. More importantly, switch it off, when you come back.
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9. Keep your system well protected from viruses. Do not open attachments from mails that come from strangers, or are not expected at all. Mass mailing viruses, when enter the network, multiply like any thing. Cooperate to keep them out of the IIIT network.
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10.Start using PGP with mails (Discussed in the sections below).
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Privacy of your emails
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<p><font color="white"> <p><span class="text">Frankly speaking, by default, your emails are not private at all. To give you the most talked about analogy, I would say that we all currently send emails as if we are writing text on postcards and sending them. There can be two questions in this context.
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Who wants to read your emails?
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Well, first let us see the exceptional case. If your mail gets misdirected, the system administrator of the destination might want to see the content, and direct it to appropriate user's mailbox. Otherwise, there are many people who want to spy on your mails. Your friends might like to have a look at what emails you are sending. If you are sending confidential mail, and some one knows about the same, they might want to snoop over your mail transaction. I think you know better, who would like to read your mails.
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Who can read your emails?
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Who can read mails written on a postcard and put in the box? So many random people! Similar is the case with mails. I, as the mail administrator can read your mails. So can the administrators of the destination server. The mail might have multiple hops before it reaches the final place. System Administrators of all those enroute systems can read your mail. Although almost all administrators have some ethics while they work, you can not trust the honesty of all of them.
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There is one more problem of fake mails being sent. As I mentioned earlier, it is trivially easy to send fake mails. You need no technical knowhow for the same. Ideally, your password is not needed to send emails that appear to have come from your account. What if some one sends emails faking your identity?
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How do you combat this infringement of identity? There is a worse problem too! If system administrators get crazy, or malicious, they can set up the system to change your message on the fly. So, it is very much possible for the sysadmin to change the content of emails from " You are promoted" to "You are fired". Again, it is very easy for the admin.
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What is the solution then? You need a solution like PGP or PEM. I will be discussing PGP below.
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PGP and Emails
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<p><font color="white"> <p><span class="text"> PGP stands for "Pretty Good Privacy". It is a public key cryptography algorithm. Well, here are the basics of PGP.
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There are two keys. Public key, and private key.
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Give the public key to everyone, and keep the private key to yourself.
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The private key is protected by a passphrase. (passphrase: long password)
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When you want to send emails, you digitally sign the message using your private key. This signature can be verified using your public key. Because the private key is only with you, only you can sign it, but because public key is available to every one, every one can verify it. This signature also depends on the message. Hence, if any one changes the message, the signature becomes bad, and the play of the man in middle is foiled.
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You can send encrypted mails. For this, you need the public key of recipient. Using the public key, you encrypt the message, so that only the recipient's private key can decrypt it. Thus, no one except the intended recipient can read that mail.
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Signing is for two reasons (Authenticity, and Integrity). A signature will help you verify that the mail was indeed sent by the person who claims to have sent it. Secondly, verified signature tells that the message was not modified in transit.
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Encryption alone does not guarantee authenticity, as any one having the recipient's public key can send them encrypted mails. Adding signature to encrypted mails ensures that it originated from you and was encrypted by you.
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PGP can not be talked about in a small documentation like this. You need to know the basics of public key cryptography. In the section below, I have given the links that might help you in understanding and using PGP. It was not easy to learn alphabets in the kindergarten. But you can not do without those today. Similarly, getting started with PGP might cause a little trouble in the beginning, but it is, I believe, going to become the daily practice of tomorrow, just like envelopes have largely replaced postcards. So, why not start today!
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<li><a target=_blank href="http://computer.howstuffworks.com/router.htm" style="color: #ffffff; font-size: 11px; text-decoration: none;font-weight: bold; ">How Router Works </a></li>
<li><a target=_blank href="http://computer.howstuffworks.com/lan-switch.htm" style="color: #ffffff; font-size: 11px; text-decoration: none; font-weight: bold;">How Switches Work </a></li>
<li><a target=_blank href="http://en.wikipedia.org/wiki/Proxy_server" style="color: #ffffff; font-size: 11px; text-decoration: none; font-weight: bold;">How Proxy Works</a></li>
<li><a target=_blank href="http://computer.howstuffworks.com/dns.htm" style="color: #ffffff; font-size: 11px; text-decoration: none; font-weight: bold;">How DNS Works</a></li>
<li><a target=_blank href="http://www.howstuffworks.com/email.htm" style="color: #ffffff; font-size: 11px; text-decoration: none; font-weight: bold;">How Email Works</a></li>
<li><a target=_blank href="http://computer.howstuffworks.com/firewall.htm" style="color: #ffffff; font-size: 11px; text-decoration: none; font-weight: bold;">How Firewall Works</a></li>
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<td align="center" bgcolor="#000000"><b><font color="#FFFFFF"><a target=_blank href="http://trinetra.iiita.ac.in/" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">Trinetra@IIITA</a> </font></b>
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<td colspan="2" class="AQHeader"><font color="white"><b>Documentations<Br><li><a target=_blank href="pdf/Proxy.pdf" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">Proxy (pdf)</a><li><a target=_blank href="pdf/LDAP1.pdf" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">LDAP (pdf)</a><li><a target=_blank href="pdf/mail.pdf" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">Mail(pdf)</a><li><a target=_blank href="http:" style="color: #ffffff; font-size: 13px; text-decoration: none; font-weight: bold;">DNS (pdf)</a></b></font></td> </tr>
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